Intercom, Inc.

AUGUST 25, 2021

Register for our Built for you webinar Wednesday, Sep 8 at 6pm GMT+1. Start outbound conversations from the Inbox. While much of a support team’s time is spent responding to inbound conversations in the Inbox, sometimes they need to initiate outbound conversations with customers or external partners as well. Improved reporting.

Data Visualization 129

Data Visualization Reporting Tools Feedback Software Customer Experience 129

Intercom, Inc.

MARCH 16, 2021

With the right strategy and proactive support tools – think Outbound Messages , Product Tours , Mobile Carousels , and Banners – you can alert customers to known issues, like delivery delays, bugs in your product, and website downtime. Instead of deflecting conversations, your team can prevent common issues from occurring in the first place.

Data Visualization 201

Data Visualization Onboarding KPIs User Friction Product Research 201

The Product Coalition

MAY 23, 2022

Inbound and outbound discoveries can happen in the following ways: Inbound: Search engines Real-time presence Community-driven content Outbound: Display advertising Notifications Emails and social media 3. Creator Economy Content creators will be crucial in shaping this new universe.

Customer Experience 130

Customer Experience Inbound Outbound User Testing 130

Intercom, Inc.

AUGUST 30, 2018

Picture this, your outbound sales reps reach out to a customer and direct them to your website to learn more. Whether that’s registering for a webinar, subscribing to a newsletter, filling out a survey, requesting a demo, scheduling a meeting, upgrading, purchasing, it’s all possible with our apps ecosystem.

Feedback Software 132

Feedback Software Outbound Webinar User Testing 132

Intercom, Inc.

MAY 6, 2020

Register for our May 13th webinar. Easier to use outbound messaging. Join our May 13th webinar to get more tips on how these new features work together. Want to see them in action? Automate answers to your most common questions with Resolution Bot. You can also control who can create, edit, or delete saved replies.

Data Visualization 129

Data Visualization Analytic Tools Customer Feedback Feedback Software 129

Intercom, Inc.

JUNE 21, 2018

We have webinars, virtual events, books – we do everything now. Is it transitioning from inbound to outbound sales? Max: For the most part, it’s outbound efficiency. Are you doing outbound? If you’re doing outbound, what are the things that you’re doing in that outbound process right now?”

Outbound 183

Outbound Technical Advisors Weak Development Team Product Research 183

Intercom, Inc.

APRIL 18, 2019

“In that same spirit, I think that that we wanted to do the same for the customer success industry, webinars, all that sort of stuff, building kind of a partner ecosystem around us. There’s a temptation to come in and say, ‘We need to run down the gamut of traditional tactics, like getting our outbound SDR team calling.’

Outbound 112

Outbound Customer Experience Education Airlines 112

Intercom, Inc.

JULY 31, 2018

If you’re unsure of how apps could work for you, we’ll be hosting a webinar with Coda on August 21st to share how Intercom apps can speed up your workflows and let you do more in the Messenger. Anyone can now browse and search the full catalogue of apps to discover how Intercom can work seamlessly with the tools they already use.

Feedback Software 106

Feedback Software User Testing Customer Feedback Data Visualization 106

Userpilot

JULY 4, 2023

Use different acquisition channels like SEO and content, paid media, and webinars to attract new customers. Outbound : You directly email people in businesses who you think would be interested in your product to acquire new customers. Target customers that have high NPS scores to increase the chance of more positive reviews.

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

Userpilot

JUNE 29, 2023

Define lists for new leads who come from a particular webinar. GoToWebinar is a webinar and virtual conference platform that allows two-integration with HubSpot. Use webinar registration and attendance to build lists, set up workflow triggers, etc. Schedule sales call with attractive leads in-app via Userpilot content.

Analytic Tools 52

Analytic Tools Reporting Tools Data Visualization Customer Experience 52

Userpilot

FEBRUARY 4, 2022

The enterprise model: Succeeding with an enterprise sales model will require a sales team, outbound marketing, and enough capital runway to endure the long sales cycles. This SaaS sales model is often reserved for high-ticket, specialized software — and sales techniques often focus on outbound marketing rather than inbound marketing.

Feedback Software 98

Feedback Software Research Software Reporting Tools Onboarding KPIs 98

Intercom, Inc.

MARCH 27, 2019

” Typical ABM channels include targeted outbound emails, webinars or ad campaigns. Making use of the 100+ apps in the Intercom App Store , you can use these targeted messages to make it easy for prospects to book time with your team , register for a webinar and more.

Marketing 26

Marketing Outbound Webinar Messaging 26

Gainsight

JANUARY 18, 2021

But in a recent webinar, Chris Battles, Chief Product Officer at Zuora, presented him with a view and definition of Product rarely heard. He believes his job entails everything outbound through product marketing into the field organization. It is rare for Gainsight CEO Nick Mehta to be surprised by a guest.

Technical Review 52

Technical Review Research Software User Testing Product Research 52

The Product Coalition

JULY 8, 2019

webinars, help articles, LMS etc.) This reflects the traditional bias of companies, but we believe the modern PMM needs to have the responsibility and capacity for both. Traditionally we see product marketing using more traditional marketing channels to do this (e.g.

Data Visualization 60

Data Visualization Definition Product Marketing Reporting Tools 60

Mironov Consulting

DECEMBER 31, 2017

Remember that outbound marketing teams are focused on generating interest among customers at the top of the funnel and in the renewal cycle. Webinars, social posts, third party analysts, product reviews, podcasts, and long-term email nurturing are anchored by new features and compelling use cases.

Roadmap 92

Roadmap Fractional VPE CTO Coach Data Visualization 92

Intercom, Inc.

MARCH 2, 2018

In the very early days of any SaaS business, you will employ numerous marketing tactics to acquire your first customers: blog posts, paid advertising, landing pages, hero videos, webinars, everything but the kitchen sink. I wrote our docs , hosted our webinars , created our help videos and managed our outbound messaging to customers.

Customer Experience 218

Customer Experience Marketing Webinar Demo 218

280 Group

SEPTEMBER 4, 2020

Last month, we presented the co-hosted AIPMM webinar, Get Hired: Interview Like a Pro for a Product Manager Job (Remotely!). Thank you all for engaging in our webinar! Question: I’m mortified of the estimation interview question mentioned during the webinar. Lateral Transitions. Estimation Questions.

User Testing 245

User Testing Product Management Product Manager Certifications 245

Userpilot

AUGUST 31, 2023

They organize webinars , podcasts, workshops, and other events to attract potential customers. Webinars: Host webinars to showcase your product’s capabilities, share industry insights, and engage potential and existing customers through interactive presentations. It can be done through free trials, demos, and onboarding.

Research Software 110

Research Software Feedback Software Analytic Tools User Testing 110

Intercom, Inc.

DECEMBER 20, 2018

Sujan: Mailshake is an outbound sales tool. If they mention something like Outlook, we may want get them down the route of a webinar or more of a self-service path. It might not be something as basic as customizing the headline; I’m talking about the call to action that invites them to jump on a call or join a webinar.

Outbound 151

Outbound Customer Experience User Testing Data Visualization 151

Intercom, Inc.

NOVEMBER 10, 2020

Register for our Built for you webinar on November 11 at 6pm GMT. Streamlined bot management: While your bots will also continue to live in Operator, you can now manage them directly in the Outbound section of Intercom, where all of your other outbound messages live. Here are a few highlights from this quarter.

Data Visualization 104

Data Visualization Customer Experience User Testing Research Software 104

Userpilot

JANUARY 26, 2024

They rely on outbound techniques and personalized communication to identify leads and build relationships that gradually lead to deals. This could be in the form of a resource center with product documentation, video tutorials , webinars, or blog posts. In contrast, in sales-led growth , it's the sales teams that drive sales.

Analytic Tools 103

Analytic Tools Feedback Software Data Visualization User Testing 103

Intercom, Inc.

AUGUST 18, 2020

Register for our Built for you webinar on August 25. Improve your outbound messages with new message versioning. Over the past three months, we’ve listened to your feedback and released a staggering 40 new features to make Intercom work harder for you – balancing the power to scale with the Intercom personal touch.

Data Visualization 197

Data Visualization Article User Testing Customer Feedback 197

Intercom, Inc.

JUNE 23, 2020

What already exists either in our help center or webinars or helpful guides? This could even be like an outbound messaging type thing, where if someone is in a certain situation or stage or page on your app or whatever it is, you can alert them to known issues, things like bugs and so on. That has a huge impact.

Reporting Tools 118

Reporting Tools Customer Experience User Testing Data Visualization 118

Intercom, Inc.

JANUARY 11, 2023

You’re going to have people that interact with content like great podcasts like this one, webinars, and all that kind of goodness. There are people that are going to sign up for the product, and there are people that you’re going to reach out to through outbound.

Customer Experience 118

Customer Experience Inbound User Testing B2B 118

Intercom, Inc.

JUNE 8, 2021

Outbound messaging (70%). With a messaging-based conversational support tool, you can provide fast, efficient, personal support that meets your customers’ needs for personalization, while simultaneously empowering your team behind the scenes. The key functionalities support leaders look for in a conversational support solution?

Reporting Tools 222

Reporting Tools Technical Review Data Visualization Research Software 222

Intercom, Inc.

NOVEMBER 28, 2018

This is a complete solution for sales teams making outbound calls. What’s made these bots most valuable for us is that we can create custom paths using visitor data so every lead is directed to the right outcome, whether that’s booking a demo, signing up for a webinar or chatting with a sales rep in real time.

Data Visualization 192

Data Visualization Analytic Tools Research Software Feedback Software 192

Userpilot

NOVEMBER 20, 2022

For instance, you might have a team focus on customer acquisition using inbound and outbound projects. It may include the creation of a resource center and/or the development of product use cases, webinars , blog posts, etc. A portfolio roadmap helps you align marketing plans from multiple marketing functions.

Onboarding KPIs 98

Onboarding KPIs Roadmap Marketing Feedback Software 98

Userpilot

FEBRUARY 25, 2021

Creative email strategies and other outbound hacks, and of course, this playbook wouldn’t be complete without Product-led growth frameworks that have led to double-digit ARR growth rates. Outbound vs. Inbound. Inbound and Outbound Success Stories. Inbound VS. Outbound for SaaS Marketing. Content Marketing.

Research Software 91

Research Software User Testing Outbound Marketing 91

Userpilot

NOVEMBER 6, 2020

If you need to whip up a quick landing page for a specific purpose: e.g. about a solution or feature of your product, or a comparison pages – e.g. for Google Ads or a landing page with a signup form for an ebook launch or a webinar – Landingi is a godsend.

Analytic Tools 76

Analytic Tools Feedback Software Data Visualization Reporting Tools 76

Userpilot

MAY 19, 2021

Hosting a Webinar. Hubspot built its early success off interactive, unforgettable, and useful webinars. Before we dive into some of our favorite channels out there in 2021, you should first take a look at choosing between inbound or outbound. SaaS Outbound Marketing. With outbound marketing, you’re more proactive.

Research Software 119

Research Software B2B User Testing Customer Experience 119

Userpilot

AUGUST 7, 2019

We then review how we met their expectations on the Business Review call in the 3rd month and we simply help them build their outbound strategy. After that, we’re trying to learn from them about what kind of people they’re looking to target with their outbound campaigns. With webinars. Intercom does a great job with webinars.

Feedback Software 68

Feedback Software Customer Experience User Testing Research Software 68