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How product managers are transforming innovation with AI tools Watch on YouTube TLDR In this deep dive into AI’s impact on product innovation and management, former PayPal Senior Director of Innovation Mike Todasco shares insights on how AI tools are revolutionizing product development.
In the retail industry, customer feedback is your early warning system, your innovation engine, and your most honest performance review. But this system only works if you take action on the feedback collected. Heres how to take insights from customer feedback and turn them into results. Establish a continuous feedbackloop.
Productside | Product Management Courses & Training Breaking the Silos: How Product and Engineering Build Better Together In Season 3 of Productside Stories , we sat down with Guy Gershoni , Head of Engineering at genesIT, for a candid conversation on what it really takes to build great products in todays complex tech environments.
It’s a test of salesmanship. The real test is understanding the person’s need. In e-commerce, we are also in the position of “selling” — products, services, ideas. Qualitative Data (Research): This data tells us why users do what they do. User interviews, focus groups, usability tests, surveys.
Chasing the next big product win in banking or fintech? According to Quanti research , by the end of 2024, 3.6 Dont Just DigitizeRevolutionize EPAM research (2020) shows 63% of people choose their primary bank based on trust. That means constantly testing new features, listening to feedback and improving the user experience.
It’s not just about creating a great product—it’s about ensuring the entire customer journey, from initial interaction to post-purchase support, exceeds expectations. While the SERVQUAL model is often used in customer service, it’s just as valuable for product managers aiming to build seamless, end-to-end product experiences.
His work at Palantir ranged from accelerating the Covid-19 response to applying AI to drug discovery to optimizing aircraft manufacturing at Airbus. Their model involves solving one customer’s (very big and valuable) problem, then abstracting that solution into a product you can sell to everyone else.
Desirable difficulties in B2B and B2C product design — and what research on disfluent fonts can teach us. After all, when the product is built for professionals, a more complex interface that offers greater flexibility is often welcomed by its users. This idea is echoed in education research. How much does the ball cost?
The right customer analytics platform helps you uncover exactly how customers interact with your product: so you can spot issues early, optimize user journeys, and drive sustainable growth. With a reliable analytics solution , you wont miss critical signals or overlook game-changing insights that could increase product adoption.
SaaS (Software as a Service)Websites Purpose: SaaS websites aim to convert visitors into users by showcasing the products value, features, andpricing. Key Design Considerations: Clear Product Messaging: Users should immediately understand what the software does and how it benefitsthem.
As a product manager, I know that even small friction points cause users to drop off. My team at Userpilot has helped countless product teams enhance their mobile UX without compromising performance. Use appropriate cache expiration policies. Conduct user testing. Implement HTTP and local data caching. Minimize steps.
In a fastmoving digital economy, many organizations leverage outsourced software product development to accelerate innovation, control costs, and tap into global expertise. Rather than building and maintaining a large inhouse team, businesses partner with specialized vendors to handle design, development, testing, and deployment.
We treat employee input as a strategic asset—one that shapes our policies, our perks, our leadership practices, and how we show up for one another. Whether it’s through regular engagement surveys, Q&A with the leadership team, or off-site bonding events, our employees help steer the direction of the company. Join the team!
Subscribe to my weekly Nano-letter: Sign Up Subscribe to One Thing Weekly Name * First Name Last Name Email * Our Privacy Policy * You can change your mind at any time by clicking the unsubscribe link in the footer of any email you receive from us, or by contacting us at bruce@productculture.com. We will treat your information with respect.
Each week I tackle reader questions about building product, driving growth, and accelerating your career. What started as an “ experiment ” just over five years ago is now the world’s largest product newsletter, podcast, and community. So many product managers? This is both exciting and absurd. I know, right?
Lucid Softwareâs Chief Product Officer Dan Lawyer offers a metaphor that reframes how we think about product strategy and product roadmap disruption, direction, and progress. eBook Leveraging Product Strategy Read now Why timing and momentum matter The frequency and execution of pivots matter deeply.
Want to advance your career in product management or find top talent for your team? This article shares exciting product manager roles focused on Product-Led Growth (PLG) and showcases standout candidates in the field. Recommended product manager job openings in the PLG field Looking for a job in PLG companies?
Power survey shows consumers are largely optimistic about AI’s benefits: 72% agree AI will deliver easy, convenient self-service but also highlight areas to improve, such as building trust and ensuring human-like empathy in AI interactions. At the same time, a J.D. Source: J.D. IDC estimates the banking industry will invest about $31.3
Since companies started using them in the early 2000s, session replays have seen continuous adoption, with Research Nester projecting a 13.3% Watch user sessions to spot hidden frustrations and unintended usage patterns that might be difficult to articulate in a survey. This approach works, but it consumes a lot of productive time.
Test stakeholder alignment on your roadmap by asking a trusted outsider’s opinion before you finalize. For more information about our privacy practices please visit our Privacy Policy here. We go deep into the gritty contact sport of roadmapping in Chapter 5, Roadmaps, in Aligned: Stakeholder Management for Product Leaders.
Taylor Swiftimage via Wikipedia Commons Im a big fan ofuser research. I like testing things withusers. To paraphrase Taylor Swift: me and research vibe likethat. But not everyone vibes with user research. Design without research is guessing: you have no idea what or whose problems youre trying tosolve.
LogRocket is a popular debugging tool among developers, thanks to features like session replay and error tracking that make it easy to diagnose technical issues affecting product operations. User feedback tools. Correlate session replays with user feedback and survey responses. What is session replay in LogRocket?
Subscribe to my weekly Nano-letter: Sign Up Subscribe to One Thing Weekly Name * First Name Last Name Email * Our Privacy Policy * You can change your mind at any time by clicking the unsubscribe link in the footer of any email you receive from us, or by contacting us at bruce@productculture.com. We will treat your information with respect.
A stakeholder discovery interview is about listening more than talking, so you will have productive conversations in the future. For more information about our privacy practices please visit our Privacy Policy here. We have a full list in Chapter 2, People, from Aligned: Stakeholder Management for Product Leaders.
Lack of real-time insights: Engineering leaders rely on outdated reports instead of having an up-to-the-minute view of system performance, security risks, and team productivity. Automate what makes sense : Use AI-powered tools like GitHub Copilot for coding, Atlassian Rovo for knowledge discovery, and GitHub Actions for CI/CD.
In a monolithic architecture, features like user authentication, product catalog, shopping cart, and payment processing are all bundled into a single application. Consider this microservices example in action: you’re an ecommerce platform and you suddenly experience a traffic spike due to a holiday sale or a new product launch.
drug research, space industry, public administration, ICT services). For some considerations on these see: Should I Trust a SaaS Vendor or Product? | Incident Reporting One of the most specific and stringent requirements of NIS2 is timely incident reporting. Expands to important sectors (e.g.,
Reducing member support costs and engineering resource spend Healthcare organizations often receive a high volume of support inquiries regarding basic portal/app navigation, feature discovery , or account issues. Userpilot solves this problem by making it easier for product teams to create in-app guidance themselves, without any coding.
Showback data is particularly useful input for negotiating service level agreements and establishing chargeback policies. AWS Cost Allocation Tags help you track costs by team, project, or environment, providing detailed cost breakdowns via custom reports in AWS Cost Explorer or an enterprise product such as eG Enterprise.
Listen now: YouTube // Apple // Spotify Brought to you by: Sauce —Turn customer pain into product revenue LucidLink —Real-time cloud storage for teams Fin —The #1 AI agent for customer service Benjamin Mann is a co-founder of Anthropic, an AI startup dedicated to building aligned, safety-first AI systems.
From revolutionizing drug discovery to improving medical imaging and diagnostics, AI is streamlining research and unlocking new possibilities at an unprecedented pace. In fact, according to Precedence Research, AI in the life sciences sector is projected to grow at a compound annual growth rate (CAGR) of 11% over the next decade.
Research shows that in-app messages enjoy 8x more response rates than push notifications. Use concise language "To get the most out of your app experience, it's important to fully explore all the features and customization options available in your account to enhance productivity and make the app more suited to your needs."
A regular cadence of assumption testing helps product teams quickly determine which ideas will work and which ones won’t. And sadly, most product teams don’t do any assumption testing at all. In this article, I’ll cover assumption testing from beginning to end, including: Why should product teams test their assumptions?
Recent geopolitical instability in the region has also raised concerns about business continuity and long-term engagement reliability, a risk that India with its stable democratic government and established IT policies doesn’t present. For time-sensitive projects, this often becomes a crucial competitive edge.
Organizational interoperability includes standard operating procedures, governance, social and legal considerations, and policies that are essential for data privacy and governance in an organization. EHR interoperability leads to more streamlined processes and enhanced productivity. The advantages don’t end there. Blue Button 2.0
From electronic health records and clinical research papers to medical imaging reports and patient communications, the sheer volume of healthcare information grows exponentially each year. Healthcare organizations are drowning in data.
How product managers can use AI to work more efficiently Watch on YouTube [link] TLDR AI is changing how we manage products and come up with new ideas, giving us new tools to work faster and be more creative. AI can help in many parts of making a product, from research to writing product plans and documents.
The average multi-physician practice will spend about $162,000 to establish an EHR with $85,000 contributing to first-year maintenance expenditures, according to a Health Affairs research. Be aware that your doctors will be less productive than they were before for a short period of time after an EHR installation.
Product teams should be co-located. Today, in response to COVID-19 , many companies are instituting mandatory work-from-home policies. They iteratively test their ideas with customers week over week. Showing your work helps you manage stakeholders throughout the discovery process. They story map their best ideas.
The product trio leads discovery. Being thoughtful about productdiscovery means staying on good terms with others throughout your company. Product trios can often encounter resistance when rolling out the continuous discovery habits. But this doesn’t mean that other teams aren’t involved. Tweet This.
Guest post by Mark Mayo, Senior Quality Engineer at Terem Technologies This is the process of writing code and using tools to automate the user interface (UI) testing of front-end components of websites, desktop applications or mobile applications. But, getting it right goes beyond the coding of the tests and the tools you use.
Manual testing of your mobile products is important and useful. Automated testing really assists with the efficiency here; being able to execute the same tests repeatedly, quickly and timely on a multitude of devices. What is Mobile Test Automation? Why do Mobile Test Automation? an app or website.
Welcome to the next installment of Ask Teresa, the column where I address common questions about continuous discovery. Creating frequent touch points with customers is one of the core tenets of continuous discovery. Don’t just talk to small companies if your products serve small, medium, and large companies. Tweet This.
As you study the people who use your product or might use it, patterns start to emerge. A marketer or market researcher may view patterns in terms of demographics and buying activity. A user researcher or other UX practitioner may group users by patterns in their behavior, both inside and outside your product.
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