UX Planet

MARCH 3, 2025

SaaS (Software as a Service)Websites Purpose: SaaS websites aim to convert visitors into users by showcasing the products value, features, andpricing. Key Design Considerations: Clear Product Messaging: Users should immediately understand what the software does and how it benefitsthem. Website types and how to designthem 1.

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Reporting Tools Magazine Software Review Customer Experience 57

Userpilot

AUGUST 26, 2024

From choosing the right data capture methods to navigating complex tools, SaaS companies must balance the need for detailed insights with the reality of technical constraints. Monitor comments on social media and third-party platforms. Pendo — best data capture technology for mobile apps. Get started with Userpilot today!

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Intercom, Inc.

JANUARY 5, 2022

In today’s data-driven SaaS scene, these can affect hundreds of millions of users and cause damage in the billions of dollars, and as compliance frameworks become requirements to do business, businesses are turning to third-party services that can help expedite and facilitate the process. And that’s where people like Adam Markowitz come in.

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Reporting Tools Data Visualization Software Review Technical Review 211

The Product Coalition

MARCH 25, 2022

The overall technological progress enhances a lot of business areas, and financial technologies are certainly part of that dynamic. Banks, insurance companies, and trading platforms use digital solutions to facilitate their communication with clients and make operations easier to perform.

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The Product Coalition

MARCH 30, 2021

these aspects are only a minor part of things that may trigger eCommerce solutions to flop. The pressure is only increasing due to the influence of the pandemic, as more consumers begin to shift their preference to the comforts of home. With that in mind, software quality comes to the fore.

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Reporting Tools Technical Review User Testing Software Review 129

Userpilot

FEBRUARY 15, 2023

What are the best product analytics tools that PMs can use to gather product insights ? In the blog, we look at 4 well-known product analytics tools, their pros, cons, and most suitable applications. Analytics software is an application that enables you to collect user behavior data , filter it, and analyze it.

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Analytic Tools Data Visualization Feedback Software Reporting Tools 98

Userpilot

AUGUST 30, 2023

Heat map tools allow you to track user actions on your website or app. In this article, we’ll cover the 10 best heat map tools to help you choose the one most suited to your business needs. TL;DR Heat map tools are data visualization tools that represent data values with color gradients. What are heat map tools?

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Data Visualization Analytic Tools Reporting Tools Feedback Software 105

Modus Create

NOVEMBER 7, 2024

Strategies to mitigate AI security and compliance risks By William Reyor Posted in Digital Transformation , Platform Published on: November 7, 2024 Last update: November 7, 2024 According to McKinsey, 65% of executives report that their organizations are exploring and implementing AI solutions.

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The Product Coalition

SEPTEMBER 18, 2023

Today, due to the internet, software development companies collect such vast quantities of data that we have coined a new term for it: “big data.” From social media likes to emails, weather reports, and wearable devices, enormous quantities of data are created and accumulated every single second of every single day.

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Data Visualization Analytic Tools Reporting Tools User Testing 142

Intercom, Inc.

OCTOBER 19, 2022

As businesses grow and scale, they need to continue to earn and build on that trust in every way they can – but with rapidly expanding tech stacks, it’s not just their own company policies they need to monitor, it’s those of every company they partner with. We build our services with disaster recovery in mind.

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Data Visualization Reporting Tools User Testing Research Software 138

eG Innovations

JULY 2, 2021

John Worthington (Director – Customer Success, eG Innovations) and Richard Faulkner (Enterprise Solutions Architect, Conversant Group) presented on the topic: “ End-to-End monitoring for your Citrix infrastructures with a single pane of glass “. link] covers most of the FAQs about our licensing policy. Questions & Answers.

Analytic Tools 105

Analytic Tools Reporting Tools Data Visualization Customer Experience 105

Mironov Consulting

JULY 28, 2022

Apologizing in advance: I’m intentionally exaggerating the differences between two broad corporate groups: wildly oversimplified roles and attitudes and reward systems.  Each Especially in B2B/enterprise software companies, I see two dramatically divergent ( incompatible ) worldviews that IMO explain a lot of corporate behavior.

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Reporting Tools Software Review Technical Review Weak Development Team 133

eG Innovations

AUGUST 4, 2022

Microsoft Azure Monitor used with services such as AVD) will usually include options to use both static and dynamic thresholds and occasionally combine them. In a large enterprise, a monitoring tool that provides visibility into the different network, server, and application tiers can collect millions of metrics. Dynamic Thresholds.

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Reporting Tools Data Visualization Artificial Inteligence Systems Review 87

Revulytics

JANUARY 30, 2020

An audit suggests the reviewing party sees only an act of bad faith. But for software vendors, an audit has often been the traditional path to confirm whether a customer is complying with its software license agreement. While no one likes to be audited, most software vendors can be reluctant to conduct them. SAM Programs.

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Data Visualization Analytic Tools Reporting Tools Software Review 15

Gainsight

MARCH 12, 2019

Just how accurate are online review aggregators, anyway? If you pull up Google or Yelp for a restaurant, say, you’ll get an aggregate of stars from one to five, the number of reviews counted, and any number of written reviews and qualitative feedback. So why should you care about SaaS reviews? You need SaaS reviews.

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Feedback Software Software Review Systems Review Data Visualization 73

The Product Coalition

JULY 10, 2020

Starting changing, and I am not referring to the introduction of a new video conferencing tool, always requires the acceptance that there is a problem that needs attention. In a remote working situation, to make matters worse, there is a compound effect due to the increased communication overhead. That has always been a challenge.

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Agile Reporting Tools Feedback Software Systems Review 109

Userpilot

JULY 30, 2023

Silos most often occur due to company culture, organizational structures, IT deployments, or mergers and acquisitions. Inconsistent reports, access roadblocks, rising IT costs, and complaints from executives or customers are all signs that data silos exist within your organization. How do data silos occur? IT deployments.

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Data Visualization Analytic Tools Reporting Tools Feedback Software 98

eG Innovations

JULY 4, 2019

Citrix application and desktop virtualization technologies are widely used by organizations that are embarking on digital transformation initiatives. George is also a Citrix Technology Professional and has contributed immensely to the Citrix community. This, in turn, affects the service quality and results in lost revenue.

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Reporting Tools Technical Review Systems Review Customer Experience 89

Intercom, Inc.

DECEMBER 28, 2022

For one, Eoghan McCabe , our Co-founder and Chairman, returned to the role of CEO , the position he had held from our founding in 2011 until 2020 – and he is bringing a renewed focus on the customer service space, so you can expect to see even more innovation from us in that area. Luckily, customer service teams are a resilient bunch.

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Reporting Tools Technical Review ChatGPT Customer Experience 118

PMLesson's Ace the PM Interview

MARCH 21, 2022

Trying to better understand the software engineer career path? Software engineers have the option to stick to software development at higher and higher levels. Different software engineers work on different kinds of technical projects. This, too, can influence the potential career trajectory of a software engineer.

Software Engineering 52

Software Engineering Reporting Tools Fractional CTO CTO 52

Userpilot

FEBRUARY 2, 2023

Two of the top tools for content testing in SaaS are Userpilot and CrazyEgg. Userpilot is a product growth platform where you can test content and improve it with better in-app messages. CrazyEgg is a heat mapping software with recordings, surveys, and A/B testing. Create in-app surveys code-free with Userpilot.

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User Testing Research Software Feedback Software Product Research 98

Userpilot

AUGUST 21, 2024

The main analytics tools Heap offers and how to use them effectively. Heap provides multiple analytics tools, including: Charts : Visualize user behavior and product performance through various chart types like funnels , journeys, engagement, and retention. But is Heap the best choice for your product management needs?

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Analytic Tools Data Visualization Feedback Software Events 101

eG Innovations

SEPTEMBER 17, 2021

The field of information technology has advanced at a breakneck pace in the last 20 years. Hence, it has become imperative for any business to know and adopt technologies that can make them productive and more competent at the same time. How do Managed Service Providers Function? Definition of an MSP. Types of MSPs.

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Reporting Tools Data Visualization Technical Review Systems Review 52

eG Innovations

OCTOBER 23, 2019

Adoption of new techniques, better tools, and improved collaboration methods continue to be on the rise in the DevOps universe. A typical DevOps process consists of 8 stages: plan, code, build, test, release, deploy, operate and monitor. There’s no single magical tool to implement or facilitate DevOps. DevOps Tools.

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Reporting Tools Research Software Feedback Software Software Review 51

Product Management Unpacked

JULY 19, 2018

I have led or been a major contributor to two of the most successful software companies in the world. The product manager role also requires an understanding of technology and business, as product managers must understand which products are worth developing and how they’ll directly impact the business.

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Reporting Tools Technical Review User Testing Product Management 109

eG Innovations

SEPTEMBER 3, 2021

Infrastructure as code and automating deployment and scale-up/down in Azure is becoming the new normal. Top Automation Technologies for Microsoft Azure. Terraform is an open-source infrastructure as code software tool for building, changing, and versioning infrastructure. Automation in Azure. 1 Project Bicep.

Software Review 52

Software Review Analytic Tools Reporting Tools Data Visualization 52

eG Innovations

JANUARY 28, 2022

eG Innovations works with Managed Service Providers (MSPs) across the world, who use eG Enterprise to deliver value-added services to improve their customers’ resilience and business outcomes. Many of these service providers choose eG Enterprise for its secure and granular role-based multi-tenancy support.

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Reporting Tools Data Visualization Analytic Tools Enterprise 59

eG Innovations

JUNE 7, 2022

Logging and Auditing in IT Monitoring Tools. It is critical that access to any configuration changes or management actions made to monitoring platforms are logged and traceably audited. In this article, I will help you learn how to discover the auditing capabilities in IT monitoring tools. Auditing is not just for security.

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Reporting Tools Data Visualization Systems Review Software Review 52

Usersnap

APRIL 2, 2023

As a SaaS business, we’re regularly trying new products and tools to help us with DevOps. We recently started to evaluate a lot of different SaaS monitoring tools and wanted to share some of our findings. You’ll find some thoughts about the following tools in this post. Every modern organization depends on software.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

eG Innovations

JANUARY 8, 2021

Software developers are often only concerned about the functionality of their applications. Many a times, such situations warrant a complete restructuring of the application code, causing significant impact to new rollouts and current users. This blog post is about popular tools you can use to monitor Java application performance.

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Reporting Tools Data Visualization Software Review Systems Review 52

Reveal

NOVEMBER 17, 2021

describes very well what exactly augmented analytics is : ‘’Augmented analytics is the use of enabling technologies such as machine learning and AI to assist with data preparation, insight generation, and insight exploration to augment how people explore and analyze data in analytics and BI platforms. Research company Gartner Inc.

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Data Visualization Analytic Tools Reporting Tools Research Software 81

eG Innovations

MAY 29, 2020

Citrix technologies are often used by remote employees or collaborators to access corporate applications and desktops. Yet, not all problems related are due to Citrix issues. This is a client-side tool that can be executed by a Citrix user while he/she is in a session. It notifies users of changes to user experience.

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Reporting Tools Software Review Data Visualization Technical Review 59

Split

MARCH 20, 2024

A streamlined release management process is imperative for mitigating deployment risks and accelerating software delivery. As this journey requires cross-functional cooperation, it’s valuable to leverage solutions that promote release orchestration. Effective release management is pivotal for agile software development.

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Userpilot

FEBRUARY 21, 2023

Which tool for no-code growth is worth your time and money; Appcues or Spekit? Or is there another in-app onboarding software that is superior than the two? Choosing a tool can sometimes feel like a gamble and the plethora of no-code tools available today just adds to the confusion. Let’s get started.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Software Review 52

Usersnap

FEBRUARY 2, 2023

A well-executed product and user feedback policy (PUFP) is a critical aspect of any successful business strategy. This policy outlines the steps taken to effectively gather, manage, and communicate feedback from customers in a manner that promotes trust, accountability, and a deep understanding of the needs and desires of the user base.

User Testing 52

User Testing Customer Feedback Feedback Software Reporting Tools 52

Intercom, Inc.

DECEMBER 21, 2021

More than integrations and features and quarterly reports, back in August, Intercom turned 10. Amanda Renteria , CEO for Code for America. Code for America’s Amanda Renteria on defining the citizen experience. Government services shouldn’t be renowned for their endless queues, confusing forms, and excessive bureaucracy.

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Reporting Tools Feedback Software Research Software Technical Review 118

Arkenea

MARCH 29, 2025

So, to safeguard ePHI (Protected Health Information) from cyber attacks, healthcare organizations and medical software development companies are imposing strict HIPAA compliance regulations. Business associates include billing and healthcare claims companies who help doctors get paid for offering their services.

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