Imaginary Cloud - Design

MAY 21, 2020

Taking inspiration from offline elements or even combine them with the digital experience is a way to create metaphors that will help kids stay engaged. For example, incentivising kids to learn how to write with a pen and paper it’s an important exercise for their dexterity, instead of only presenting on-screen exercises.

Research Software 122

Research Software Customer Experience User Testing User Experience 122

Amplitude

APRIL 23, 2021

It’s a way of ratcheting up our ability to speak to customers by presenting them with offers that are relevant to their interests and the way they play. We guessed that presenting them with the option to buy a pre-selected ticket would be interesting to them, but we were wrong.

Analytic Tools 52

Analytic Tools Customer Experience User Experience Data Visualization 52

UX Studio

AUGUST 1, 2017

Of course, your goal is to get more and more users and engage them with your application. But how can the user experience of your product help? How can you measure if your users are engaged? They represent a product’s user experience, which is hard to quantify, but some useful frameworks can help.

Customer Experience 81

Customer Experience User Experience User Testing Analytic Tools 81

UX Planet

APRIL 2, 2024

Usability testing is a crucial aspect of user experience design, focusing on evaluating a product or service by testing it with representative users. Barnum Usability Testing Essentials presents a practical, step-by-step approach to learning the entire process of planning and conducting a usability test. by Carol M.

Books 76

Books User Testing Product Research Testing 76

Intercom, Inc.

JUNE 22, 2022

Custom Actions lets you make API calls that can present information in bots (e.g. A flexible way to import and model your data in a way that makes sense for your business, giving you brand new flexibility and control over your data, resulting in better end-user experiences and more powerful capabilities for teammates using Intercom.

Customer Experience 218

Customer Experience Inbound Data Visualization Customer Satisfaction 218

Roman Pichler

JULY 7, 2020

When your product starts to attract more users, you typically require more development teams to sustain the growth, enhance features, and add new ones. This presents you with a choice: You can organise the teams primarily around features or architecture building blocks. Why Does this Matter to Product People?

User Testing 304

User Testing Feedback Software Customer Experience Customer Feedback 304

Userpilot

JANUARY 10, 2024

Effective user research helps you: Understand user behaviors, needs , and preferences. Identify experience gaps and remove friction. Increase product value and improve user experience. What is user research? Such gaps can lead to customer dissatisfaction, as user needs are not adequately met.

User Testing 105

User Testing Research Software Analytic Tools Feedback Software 105

Userpilot

MARCH 7, 2024

This allows you to compare data for different user segments , like different operating systems or pricing plans. Choosing the suitable way to present the data is Step 5. A funnel report is an analytical tool used to visualize the customer journey or user flow through different stages of engagement with software.

Data Visualization 105

Data Visualization Reporting Tools Analytic Tools Customer Experience 105

Userpilot

MARCH 24, 2024

Looking for user flow examples to inspire your UX design process ? This article shows you 11 examples across different user journey stages. We also cover best practices to help you create logical user flows and develop memorable user experiences. Collect user feedback to improve your user flows.

Data Visualization 105

Data Visualization Customer Feedback Analytic Tools User Testing 105

The Product Coalition

FEBRUARY 25, 2024

The company also leveraged data analytics to personalize recommendations and improve the user experience. Design-wise, Netflix underwent several iterations to adapt to changing user preferences and technological advancements. UX Timeline, back to the past!

Analytic Tools 110

Analytic Tools Entertainment Customer Experience Data Visualization 110

TechEmpower - Product Management

JULY 31, 2023

Startup Metrics with Dave McClure Dave McClure has a great presentation on Startup Metrics where he points to some additional metrics that are useful to consider: A : Acquisition - Where / what channels do users come from? A : Activation - What % have a "happy" initial experience? Be sure to check out the entire presentation.

Startups 104

Startups Product Research Customer Experience User Testing 104

UX Planet

MARCH 5, 2024

Just as the physical world operates under predictable cause-and-effect relationships, so too does the world of User Experience (UX) design. Behind every interaction on every digital interface, lies a series of cause-and-effect relationships, dictating the predictable outcomes and human behaviors we encounter as users.

Data Visualization 76

Data Visualization UX Research Software Feedback Software 76

Userpilot

JANUARY 9, 2024

If possible, create a prototype for each user group and conduct usability studies to validate them. Then, you need to focus on creating a good user experience for each user group. This involves mapping the user journey for both user groups and creating user flows that optimize this journey.

Research Software 103

Research Software Analytic Tools User Testing Feedback Software 103

freshtrax

FEBRUARY 9, 2024

Generative AI has evolved tremendously from 2014 to 2023-present. The campaign, which presented visuals so perfect that one could no longer tell that they had been created with generative AI, has had a significant impact on creative production using generative AI. Is Generated AI Content Cheesy?

Generative AI 59

Generative AI Branding Customer Communications Strategy 59

Userpilot

DECEMBER 13, 2023

TL;DR UX strategy provides guidance to the UX design team on how to create and improve experiences that satisfy user needs. Such a strategy helps the team put themselves in the shoes of the users, better understand their needs and pain points , and make the user experience consistently good at all stages of the user journey.

Research Software 104

Research Software Analytic Tools Feedback Software User Testing 104

Reveal

NOVEMBER 1, 2023

Whether you’re dealing with customer demographics, supply chain logistical management , financial data , or presenting to executives, clients, or colleagues, you can adapt the visualization to align with their needs. This customization ensures that your data is presented in a way that’s most relevant to your specific needs.

Data Visualization 97

Data Visualization Customer Feedback Analytic Tools Reporting Tools 97

UX Planet

APRIL 17, 2024

Opportunities and challenges AI presents both challenges and opportunities in design. Tools such as ChatGPT, Gallie, and others enrich the design process, enabling us to craft more meaningful and personalised designs and user experiences. This evolution challenges us, as designers, to rethink our mindsets, skills, and tools.

Artificial Inteligence 69

Artificial Inteligence ChatGPT Data Visualization Customer Experience 69

Userpilot

AUGUST 23, 2023

Segment customers based on these to create different user journeys. Personalize the customer experience based on past user experiences, such as their jobs to be done. You can use metrics to measure customer experience through the buyer’s journey. Let customers access self-serve solutions.

Customer Experience 96

Customer Experience User Testing Customer Feedback Feedback Software 96

The Product Coalition

JANUARY 20, 2024

Product- Led Summit Venue: Austin Date: 13–14th Feb, 2024 At Product- Led Summit, you experience the impact of live events where you can enhance your product management expertise. Attendee testimonials praise its community feel and impactful presentations.‍ Keynote speakers Melissa Perri and Kate Leto are highlighted.

Product Management 128

Product Management Product Manager Workshop Customer Feedback 128

UX Planet

DECEMBER 21, 2023

This trend marks a departure from static color schemes, offering us the opportunity to create immersive and visually striking user experiences. However, after the Visual Pro presentation, people will likely return to this technology once more. The goal here is to create immersive and engaging user experiences.

UX 84

UX Analytic Tools Data Visualization Artificial Inteligence 84

280 Group

FEBRUARY 13, 2023

I wanted to be more creative and focus on user experience and flow versus writing the code. Over the years it has also provided me with opportunities to improve my communication and presentation skills. When that project wrapped up, I also decided that software development was still NOT my passion.

Reporting Tools 295

Reporting Tools Product Management Product Manager Customer Experience 295

The Product Coalition

MAY 24, 2023

Best practices of Alconost Animated Video Production from 2022 In this overview, we present selected animated videos for business made at Alconost in 2022, talk about the problems these videos solved, and share observations that can help you order the best animated videos for your business growth.

Customer Experience 129

Customer Experience User Testing Advertising Customer Feedback 129

Userpilot

DECEMBER 12, 2023

We also discuss the benefits of UX roadmaps, present different types, and share top tips for building them. Common research techniques include user behavior analysis, surveys, and interviews. A UX roadmap is a strategic plan outlining the projected development of the user experience over time. Let’s dive in!

Roadmap 105

Roadmap Customer Experience UX Product Research 105

TechEmpower - Product Management

OCTOBER 9, 2023

This presents businesses with an opportunity to enhance their search functionalities for both internal and external users. With Generative AI and LLMs, new avenues for improving operational efficiency and user satisfaction are emerging every day.

Artificial Inteligence 138

Artificial Inteligence Generative AI Feedback Software Data Visualization 138

The Product Coalition

OCTOBER 8, 2023

User Experience (UX) Creating an intuitive and user-friendly interface is vital to engage users effectively. The user experience encompasses how users interact with the platform, access predictions, and customize their settings. A seamless and enjoyable user interface encourages user retention.

Data Visualization 138

Data Visualization Reporting Tools Feedback Software Customer Feedback 138

Userpilot

APRIL 16, 2024

In SaaS, a product experience strategy provides the building blocks for making customers stay, engage with your app, and eventually become loyal advocates for your product. So what strategies can help you elevate the user experience? And where do you start? It leads to a shorter time to value.

Data Visualization 105

Data Visualization User Testing Customer Experience Analytic Tools 105

Userpilot

APRIL 3, 2024

How to create a helpful resource center in 7 steps Creating a useful resource center involves strategic planning and execution to ensure it effectively meets the needs of your users. Follow these seven steps to build a resource center that provides valuable support and enhances user experience. Slack’s resource center.

Feedback Software 105

Feedback Software Analytic Tools Research Software Data Visualization 105

Userpilot

APRIL 7, 2023

In this article, we’ll go through 9 types of survey questions and their examples that can help you get insightful feedback about your products and user experiences. Open-ended survey questions bring in qualitative feedback in users’ own words with valuable insights into the customer experience.

Customer Feedback 96

Customer Feedback Data Visualization Feedback Software User Testing 96

The Product Coalition

JANUARY 25, 2024

Chatbots have become integral to various industries, providing real-time assistance, automating tasks, and improving user experiences. Accuracy Specialization in a particular domain allows transactional chatbots to understand user intents accurately, leading to better task completion rates.

Artificial Inteligence 144

Artificial Inteligence Reporting Tools Feedback Software Research Software 144

The Product Coalition

DECEMBER 29, 2021

Keeping this scenario in mind, we are presenting the three ways in which test management tools help startups to expand. It Offers Enhanced Communication and Collaboration Test management tools permit several users to view everything in actual time. This provides you with a fast, flexible, and strong user experience.

Data Visualization 138

Data Visualization Reporting Tools User Testing Startups 138

UX Planet

JANUARY 18, 2024

User research aims to centralize the user in the design and development process, whether through interviews, usability studies, or other methods. It’s a beacon that illuminates user pain points and behavioral nuances, gleaned from direct insights. How To Conduct User Research?

Data Visualization 77

Data Visualization User Testing Research Software Product Research 77

UX Planet

DECEMBER 11, 2023

Promoting Ethical Design and Protecting User Interests Introduction Deceptive patterns in user experience (UX) design can have detrimental effects on users, causing financial loss, loss of privacy, and legal control. These questions may include: Could users unintentionally provide more data or spend more than intended?

UX 73

UX User Testing Customer Experience Customer Feedback 73

Userpilot

DECEMBER 8, 2023

A/B testing is a type of experiment in which two versions of a product are shown to different groups (i.e. you randomly assign users to group A or B ). Fake door testing is about presenting users with a call to action or a low-fidelity prototype of a product idea (e.g. What is product experimentation?

Product Research 105

Product Research User Testing Data Visualization Onboarding KPIs 105

UX Planet

JANUARY 23, 2024

As a UX designer or someone who is running an online business, using Google Analytics 4 can help you understand how visitors interact with your website, identify user segments, and optimize the user experience. Setting up Google Analytics 4 involves creating a property and implementing the tracking code.

Data Visualization 83

Data Visualization Analytic Tools User Testing UX 83

Userpilot

DECEMBER 7, 2023

Similarly, in-app behavioral data can help you to optimize the user experience, and event data can reveal areas of improvement in your conversion funnel. Charts , graphs, and maps make it easy to identify patterns or trends in data and present same to non-technical stakeholders. Visualize data to uncover insights.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Research Software 105

Userpilot

JANUARY 9, 2024

In the world of SaaS, having a seamless user experience can make or break your company's success. This is why conducting a UX audit is so important – to understand where the user experience is lacking and why. Essentially, you need to have a goal in mind for the user experience audit.

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Research Software 105

Userpilot

JUNE 9, 2023

Funnel charts are easy to interpret and are brilliant for presenting and communicating data to internal and external stakeholders. However, funnel charts only give you a high-level view, so you need to use other tools and techniques, like heat maps , for granular analysis of user behavior patterns. Session recording.

Analytic Tools 97

Analytic Tools Feedback Software Data Visualization Customer Feedback 97