How to Launch Automated Surveys in SaaS


How often do you use automated surveys to understand customer sentiment ? If your answer is never, your team is definitely missing out on a productivity catalyst. An automated survey is a feedback form automatically sent to users when they perform a specific action. CES surveys.

Alpha Product Management Survey Results

280 Group

If you haven’t read it already, the Product Management Survey results from Alpha are well worth the read. You can download a copy of the Product Management Survey here. It has some great insights about the state of Product Management so that you can compare yourself or your team to others. Here are a few key facts we found useful: 49% of Product Managers had graduate degrees. Product Roadmaps Survey Product Manager Roadmaps


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A Global Benchmark Survey – Product Management Skills

280 Group

See How You Compare To Product Managers Worldwide! TAKE THE SURVEY. Participate in the largest global study on Product Management skills to date and receive a personalized skill report comparing you to Product Managers worldwide. The survey will take 15 minutes to complete and you will be entered in our giveaway. Personal report to compare you against Product Managers worldwide! TAKE THE SURVEY. Survey

The Global Benchmark Survey: Product Management Skills – Initial Insights

280 Group

Late last year, 280 Group conducted its most ambitious and comprehensive survey to date, to learn more about the skill levels of product managers across the globe. We invited over 30,000 product managers to participate, and received nearly 4,000 responses. Participants in the survey came from across the globe, with 49% working in the US, 21% in Europe, and 16% in Asia, with strong representation from Oceania and Africa as well. Product Management

How Can We Stop Under Utilizing a Key User Experience Champion?

Speaker: Miles Robinson, Agile and Management Consultant, Motivational Speaker

With quality assurance/control already embedded in our development process, what if we expand that role to champion usability and customer delight? Join Miles Robinson, Agile and Management Consultant as he discusses how we can educate and equip our QA/QC process to forge champions of customer experience.

A Day in the Life of a Product Manager

Product Management Unpacked

A lot to manage for these servant-leaders, for sure. Of product development and improvement. And of the process for achieving product success. The post A Day in the Life of a Product Manager first appeared on Product Management Unpacked.

Product Management Salaries Survey ? The Results

Mind the Product

We ran a short survey to ask you about salary and salary negotiations. And, if you’re a Mind the Product member, you can also access our in-depth article: ‘A Guide to Salaries – Know Your worth and How to Ask for It‘ The Results Don’t have the time to [.].

Mobile Surveys and Interaction Rates: 2022 Customer Engagement Benchmarks


The following data on mobile surveys and interaction and response rates is from our 2022 Mobile App Customer Engagement Report. Mobile survey benchmarks. There was a 9% increase in the number of surveys sent in 2021 from 2020. Surveys.

The Ideal Ratio of Product Managers to Product Owners to Engineers

Product Management University

What’s the ideal ratio of product managers to product owners to engineers? There are numerous surveys that publish ratios based on the responses. DO NOT read anything into these survey results. But so much of this depends on the complexity of your products.

Who is more customer-centric: B2C product managers or B2B product managers?

Product Management Unpacked

finds interesting differences between how B2B (business-to-business) and B2C (business-to-consumer) product managers approach product management, especially as it relates to customer research. Product Management Questions b2b product managers b2c product managers

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Product Management Skills Benchmark Report 2021: How Do Your PM Skills Compare?

What level of skills should Product Managers have at each stage in their career? How can Product Management leaders up-level their team’s skill set? The Product Management Skills Benchmark Report 2021 answers these questions and more.

In-App Survey Design: Tips, Best Practices and Great Examples From SaaS


Looking for inspiration to design a great in-app survey? We’ve compiled the best in-app survey design practices from Asana, LinkedIn, Slack, and more, which gently prompt users to provide feedback. Use segmentation and target your surveys towards specific users. Welcome survey.

PMF Survey: How to Measure Product Market Fit Using Microsurveys


Can you measure product-market fit without a PMF survey? Collecting and analyzing customers’ feedback is the best way to understand how they feel about your product offering and if their demand level is enough to sustain your business long-term. What is product-market fit?

Product Executive in Residence, Brian Nejmeh Discusses Product Management at CMU

Product Management Unpacked

I’m excited to be named Product Executive in Residence (PXIR) at Carnegie Mellon University. This new PXIR role enables CMU to bring the voice of industry into classrooms and product leadership curricula. Why Choose Carnegie Mellon for Product Management?

The Most Effective Voice Of The Customer Survey To Use Today


You may be asking, what is the voice of the customer (VoC), and how can I use a voice of customer survey to improve my SaaS business? However, if you can’t make sense of the voice of the customer survey results, it will feel like that. What is a Voice Of The Customer Survey?

Trends and Benchmarks in Product Management 2020 Global Report

A comprehensive global report on Product Management with over 70 graphs based on a survey of over 2000 product professionals. Insights from topics: Leadership and Culture| People|Organization|Salaries |Process and Product

How Do Your Digital Product Management Skills Measure Up?

280 Group

A Product Manager’s experience, along with education, can indicate what they know and what they have done. However, the best way to understand a Project Manager’s abilities and level of proficiency is through a skills assessment. . 280 Blog Post Image Product Management

How to Create Better Mobile Surveys


Surveys enable companies to collect and analyze both qualitative and quantitative feedback. Mobile surveys are powerful in understanding sentiment, but only if they’re used correctly. In addition to content, timing of surveys is critical. Mobile Surveys Sent + Response Rates.

Beyond NPS: Impactful Mobile Survey Questions and Use Cases


Surveys notoriously have low response rates, especially when using a legacy channel such as email. However, in-app surveys present an entirely unique opportunity to engage with customers and gather feedback in real time. One of the most common surveys brands deploy is the NPS survey.

Product Manager Salary [2021 Data]

280 Group

This article details general Product Manager salary data based on salary information reported by and in January 2021. Status of the Job 2021: Product Manager. Interest in product management roles has soared in the past five years.

The Future of Product Management

Speaker: Carlos Gonzalez de Villaumbrosia, Founder and CEO of The Product School

Whether you’re charting a career, seeking industry intel direct from the (crowd) source, or curious about the product-led trajectory, join the CEO of the Product School, Carlos Gonzalez de Villaumbrosia, for a close up on the future of product management.

5 Types of Mobile Survey Questions to Better Understand Customer Sentiment


A mobile survey that is served to your customers at the right place and right time helps you understand who they are, why they use your app, and what improvements they want to see. Five types of mobile survey questions. Gather product feedback. Mobile survey best practices.

Why women make great product managers

Product Management Unpacked

Marty Cagan, founder of the Silicon Valley Product Group , delivered the opening keynote to the 2016 Mind the Product Conference. His keynote, “Behind Every Great Product,” highlights professionals involved in some of the most iconic technology products of our time, including Netflix, iTunes and Word for Mac. All six of the examples he uses are women in product management. The skills that make women succeed in product management: Emotional Intelligence.

Ask this CES Survey to Customers, and Help Make Your SaaS Product Amazing


Customers want good products and services, of course, but do you know what else they want? Recognizing and improving upon this customer feedback is where a CES survey comes in handy! How Do I Calculate Customer Effort Score (CES survey)? Usersnap’s CES survey approach.

How Real Product Teams Make OKRs work: Survey Results

Mind the Product

In collaboration with NEO Culture, Mind the Product conducted a short survey on OKRs investigating their use in product teams in real companies. The post How Real Product Teams Make OKRs work: Survey Results appeared first on Mind the Product.

How to reduce churn and improve user experience for SaaS with churn exit surveys


Why isn’t every SaaS business carrying exit surveys when their users cancel? Whether you call them cancellation surveys, churn surveys, or exit surveys, these are simple tools anyone can use. What are exit surveys in SaaS? What are exit surveys in SaaS?

Key Differences Between the Role of a Product Manager in Startups vs. Large Enterprises

Product Management Unpacked

Companies of all sizes across industries are looking to hire product managers. With this in mind, company culture, resources and the specific demands of different roles probably play a big part in your decision to take a product management position at a company.

The Customer Satisfaction Survey: Best Questions And Examples In 2021


A customer satisfaction survey is a lynchpin to developing a loyal, returning, and referring customer base. This article details everything you need to know about the ins and outs of successful customer satisfaction surveys. Why Is a Customer Satisfaction Survey Important?

Improve Your Curbside Pickup Experience with In-app Mobile Surveys


That’s where mobile in-app surveys come in handy. Below are some of the benefits of in-app surveys to gather customer feedback about curbside pickup. With in-app surveys, you can reach customers in real-time when the experience is still fresh.

18th Annual Product Management and Marketing Survey

Pragmatic Marketing

Complete Our 18 th Annual Product Management and Marketing Survey. When you participate in Pragmatic Marketing’s annual Product Management and Marketing Survey, you’ll contribute to the most current, comprehensive information about the product management and marketing industry available. And you’ll help us identify the types of challenges product teams face around the globe. What will this year’s survey reveal?

5 Mobile Survey Questions to Help Understand Customer Sentiment


Surveying your mobile customers is a great way to find out more about who they are, what drives them back to your app, how they feel about your app, and what they’d like improved. It sacrifices the knowledge of what drives brand affinity for the simplicity of data collection and management.

280 Group Publishes 2nd Edition of its Product Management Skills Benchmark Report

280 Group

Download the Product Management Skills Benchmark Report, 2nd Edition. Based on over 4000 responses, the report provides the most comprehensive view of where product professionals excel – and where they can improve. New Product Managers. Mid-level Product Managers.

Leverage skip logic to improve the quality of your surveys


Poor design and a lack of branching questions make many surveys tedious, diminishing the quality of the data they obtain. Leverage skip logic to improve the quality of your surveys for you and your customers, unlocking the quality data you need to drive your business successfully.

6 Product Management Trends to Track in 2022

280 Group

As 2021 draws to a close, 280 Group is looking ahead at the coming year, and spotting key trends we feel will have the biggest impact on Product professionals across industries. Trend #1: The Pandemic Pivot and Recovery through Product Innovation. Trend #4: Product Management Ethics.

Bigger and Better – Product Management Survey Results 2016

Mind the Product

More than 1,200 of you took part in this year’s Product Manager survey, double the number who took part in our survey three years ago. It’s growth that is mirrored throughout the product manager community, and we see the effects directly at Mind The Product – in the increasing number and greater popularity of our conferences, ProductTank meetups, and in subscriptions to our hand-curated newsletter. Our universe is expanding.

Are Product Management Industry Surveys Biased?


Annual product management industry surveys are always fascinating. While they provide many interesting factoids there are often biases that are reported in these surveys It is important to put these biases into perspective. We'll explore seven popular product management industry surveys from 2018 and 2019 for statistical significance and potential bias. The post Are Product Management Industry Surveys Biased?

How Can Product Managers Capture Frugal Customers?

The Accidental Product Manager

When customers cut back on spending, product managers have to go to work Image Credit: What this means for product managers is that we need to make some changes to our product development definition in order to appeal to our newly price conscious customers.

Learn How Pilot Flying J Uses Apptentive Mobile Surveys and Fan Signals™


The Pilot Flying J product team set a goal to build more features that aligned with what was most important to their loyal customers. It’s been really, really helpful to have an easily managed tool. We are really big fans.” – Ginny Holmes, Senior Manager of Digital Products.

Why You Should Use Mobile Surveys to Drive Customer Engagement and Product Feedback


Mobile surveys are powerful in understanding sentiment, but only if they’re shown at the right place and time within the app, to the right consumer segment. Through mobile, short surveys with specific asks (like feedback on a new feature) are effective and efficient.

6 Steps to Validate JTBD with Surveys

The Product Coalition

You want to get quantitative validation of the problem your new product idea is solving as soon as possible. This is why early surveys to validate Jobs-to-be-Done with your customers are essential. The best way to do this is a survey. Survey tools ?—?some