BrainMates

NOVEMBER 5, 2020

Design products that customers want and come up with a rock-solid value proposition by focusing on their objectives, pains and gains. With around 90% of tech startup failure being due to a lack of product-market fit , the stakes are high when it comes to understanding your customer.

User Testing 45

User Testing Technical Review Transportation Customer Feedback 45

Intercom, Inc.

JANUARY 12, 2022

Liam: Was it challenging to get to this point with Mode in the startup journey? Every startup is going to be a challenge, and Mode is no different. Liam: For startups out there, how can data be used to drive growth? It was a collaborative, kind of a Slack-type product that was mobile-focused. Benn: For sure.

Data Visualization 151

Data Visualization Analytic Tools Research Software Reporting Tools 151

Intercom, Inc.

JUNE 10, 2020

How they use your product, what they think about your product, what they think about competing products, how they think about how your product is positioned and priced. These experiences need to cover both sides of product-market fit: the product, and the market. We turned things around fast.

Research Software 291

Research Software Weak Development Team Reporting Tools Customer Communications 291

The Product Coalition

JUNE 22, 2019

I’ve seen even the smallest startups who are not as lean and agile in their approach as you would think. My e-book “Speed-Up the Journey to Product-Market Fit”? —?an You see, to be truly agile you too need to be willing to start walking in a path where things are not defined all the way.

Agile 60

Agile User Testing Customer Experience Customer Feedback 60

Pragmatic Marketing

FEBRUARY 25, 2020

Krithika Muthukumar , marketing team lead at Stripe , described how the San Francisco-based technology company helps clients open “new doors to the same house” during an AMA on solutions and platform marketing. It originally appeared on Sharebird —the place to see how people at top companies do product marketing.

Marketing 91

Marketing Product Marketing Transportation Customer Experience 91

Pragmatic Marketing

FEBRUARY 25, 2020

Krithika Muthukumar , marketing team lead at Stripe , described how the San Francisco-based technology company helps clients open “new doors to the same house” during an AMA on solutions and platform marketing. It originally appeared on Sharebird —the place to see how people at top companies do product marketing.

Marketing 91

Marketing Product Marketing Transportation Customer Experience 91

Andrew Chen

JANUARY 9, 2020

Fascinating discussion about what it’s like for a serial entrepreneur to raise money, operate a startup, lessons learned, etc. Why startups are hard – the math of venture capital tells the story. Why startups are hard – the math of venture capital tells the story. Is your startup idea already taken?

User Testing 110

User Testing Data Visualization Product Marketing Marketing 110

Sachin Rekhi

FEBRUARY 16, 2020

For example, here is a video from 2016 that showcases the vision for SpaceX's Interplanetary Transport System which aims to bring the first manned crew to Mars. While certainly not a product category most of us operate it, it showcases the kind of inspirational feeling a successful product walkthrough leaves your audience with.

Data Visualization 217

Data Visualization Product Research User Testing Reporting Tools 217

Andrew Chen

JANUARY 9, 2020

Fascinating discussion about what it’s like for a serial entrepreneur to raise money, operate a startup, lessons learned, etc. Why startups are hard – the math of venture capital tells the story. Why startups are hard – the math of venture capital tells the story. Is your startup idea already taken?

User Testing 52

User Testing Data Visualization Product Marketing Marketing 52

Andrew Chen

SEPTEMBER 4, 2018

Today’s episode is all about growth, one of the most top of mind questions for entrepreneurs — of all kinds of startups, and especially for consumer ones. And we cover everything from the basics of growth and defining key metrics to know, to the nuances of paid vs organic marketing and the role of network effects and more.

User Testing 75

User Testing Marketing Analytic Tools Customer Experience 75

Andrew Chen

JUNE 25, 2019

Hi readers, The growth teams at Uber and Airbnb occasionally met over the years to share best practices, brainstorm ideas, and share observations on the startup world. I’ve had folks over to 1455 Market St, the headquarters of Uber, and I’ve reciprocated with visits to the Airbnb offices too. What : Run Facebook, Google, Twitter, etc.

User Testing 111

User Testing Customer Experience Research Software Feedback Software 111

Andrew Chen

JUNE 25, 2019

Hi readers, The growth teams at Uber and Airbnb occasionally met over the years to share best practices, brainstorm ideas, and share observations on the startup world. I’ve had folks over to 1455 Market St, the headquarters of Uber, and I’ve reciprocated with visits to the Airbnb offices too. What : Run Facebook, Google, Twitter, etc.

User Testing 48

User Testing Customer Experience Research Software Feedback Software 48

Andrew Chen

NOVEMBER 4, 2019

Hi readers, Consumer startups have gone through many phases: Web 2.0, Startups like Uber, Airbnb, Instacart, and others have been able to find product/market fit and scale their businesses. Every startup is a Fintech. Facebook apps, Mobile (remember SoLoMo?), In recent years, the Gig Economy has taken over.

Analytic Tools 90

Analytic Tools User Testing Data Visualization Customer Experience 90

Andrew Chen

NOVEMBER 4, 2019

Hi readers, Consumer startups have gone through many phases: Web 2.0, Startups like Uber, Airbnb, Instacart, and others have been able to find product/market fit and scale their businesses. Every startup is a Fintech. Facebook apps, Mobile (remember SoLoMo?), In recent years, the Gig Economy has taken over.

Analytic Tools 40

Analytic Tools User Testing Data Visualization Customer Experience 40