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Customer Retention Survey Questions Examples and Best Practices

Userpilot

Looking for some great customer retention survey questions to include in your feedback form? Customer retention surveys are the lens through which you can see how people are feeling about your brand. Trigger customer surveys contextually when it makes sense in the user journey. Ask one question at a time to avoid survey fatigue.

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The Global Benchmark Survey: Product Management Skills – Initial Insights

280 Group

Late last year, 280 Group conducted its most ambitious and comprehensive survey to date, to learn more about the skill levels of product managers across the globe. Participants in the survey came from across the globe, with 49% working in the US, 21% in Europe, and 16% in Asia, with strong representation from Oceania and Africa as well.

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Navigating Challenges in Product-Led vs. Sales-Led Strategies for B2B SaaS Product Management

The Product Coalition

Product-Led strategy: User-Centric Approach, Customer-Centric Metrics Focus on self-service onboarding and scalability. Sales-Led strategy: Sales-Centric Approach. My very scientific plot to show the sweet spot (orange area) for scaling & growth to be in relation to product strategy and customer size. Limited free offerings.

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Effective Strategies to Predict Churn in SaaS

Userpilot

This article dives deep into churn prediction for SaaS, showing you the strategies that work and how to implement them. Effective strategies on how to predict customer churn and enhance customer retention: Segment your customers to understand them better and gather data points to identify churn patterns. Poor customer service.

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How to Be a Truly Great Head of Product: Strategy

The Product Coalition

Strategy and enabling your team to solve problems makes the difference between a boss and an impactful leader. In this series, I look at what I wish I had known when I started as Head of Product… Summary Understanding strategy allows you to effectively delegate, motivate and align so you can move from a nice boss to an effective leader.

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Product Positioning Strategies For SaaS: Types and Examples

Userpilot

Product positioning strategies are not only a marketing tactic but a survival strategy. In this article, we’ll go over product positioning definitions and their types, then go over our process for creating a product positioning strategy that gets positive user feedback. Why are product positioning strategies important?

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Coronavirus Business Impact: A Startup Disaster or a Big Opportunity to Innovate

The Product Coalition

How many startups will survive the COVID-19 economic crisis ? Startups that have started producing their products in China are at risk of experiencing considerable damages or disappear at all. Consequently, it may cause a slight decrease in investing startups and initiatives pitched by medium-sized companies.

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