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11 Best Customer Success Tools in 2024 (for Startups to Enterprises)

Userpilot

Let’s review everything your customer success team has to do in the absence of any customer success tools. Best customer success software for startups and small companies. Health scoring system : Create customizable health scorecards for tracking customer satisfaction, engagement, and other key metrics. G2 rating : 4.4

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Product manager is an unfair role. So work unfairly.

Lenny Rachitsky

He’s an individual contributor (IC) PM who leverages AI tools and a suite of productivity systems to get more done with fewer resources (and management layers). Instead of spending valuable time after the meeting reviewing notes and drafting a summary, do the work in the meeting itself. “Fairness” isn’t coming.

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How tech workers really feel about work right now

Lenny Rachitsky

Startup founders are the happiest people in tech: They’re the only group growing more optimistic while consistently outranking everyone else in workplace well-being. Apparently, on-site restaurants, free dry-cleaning, and video games don’t drive higher job enjoyment. remain optimistic about their careers. for in-office).

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Bankers Think UX Is A Joke Until They See This Digital Brand Framework For Finance

UX Planet

Without a strong and consistent digital brand, financial institutions risk being overshadowed by nimble Fintech startups or tech giants like Apple and Google that excel in user experience. Its a holistic system that weaves together strategy, design, functionality and authenticity. AI Chatbots: Personalized and instant customersupport.

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Your App Is Live—Now What? A Guide to Mobile User Acquisition

Userpilot

Ask users to leave reviews on the app store to add social proof to your app. Asking current users to review your app to increase trust and encourage the algorithm to display your app to more users. comparison posts, product lists, reviews, etc.) Leverage video content. Sources: Headspace, Rakuten, and Hotellook.

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How to Create Responsive E-Learning App Design

UX Planet

Written by Mary Moore, copywriter at Shakuro As a UI/UX designer or a startup founder, youre likely acutely aware of the countless challenges that come with this task. Satisfaction leads to positive reviews, recommendations, and increased user retention. Examples include Moodle and Blackboard. For instance, Coursera and edX.

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Best Tools for Onboarding Automation in 2025

Userpilot

Userguiding – Best startup-friendly platform for automated onboarding. Pricing and use case : Some tools are made for startups with limited resources. Each step can be fully customized with your own copy, images, or even videos. You can populate it with onboarding checklists, how-to videos, or link out to knowledge base content.