Userpilot

MARCH 26, 2024

As you’re researching digital analytics tools, you’ve probably noticed how hard it is to find reliable information on the available solutions. TL;DR Digital analytics refers to collecting, analyzing, and interpreting customer data from digital sources like websites and applications. Let’s dive in! Let’s dive in!

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MARCH 26, 2024

As you’re researching digital analytics tools, you’ve probably noticed how hard it is to find reliable information on the available solutions. TL;DR Digital analytics refers to collecting, analyzing, and interpreting customer data from digital sources like websites and applications. Let’s dive in! Let’s dive in!

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

AUGUST 23, 2023

Product analysts research to find market trends, collect and analyze data, track and assess product performance , understand product requirements, and report insights to stakeholders. Product analysts track market data, collect customer feedback, identify trends, and draw inferences about users’ needs and behaviors.

Data Visualization 98

Data Visualization Reporting Tools Analytic Tools Research Software 98

UserVoice

APRIL 4, 2017

To keep it simple, we’ve organized our list along a set of broad objectives that product managers must inevitably negotiate: Analysis, User Research, Roadmapping, Project Management, Design & Development, Behavioral Analytics, and Strategy. User Research Tools for Product Managers.

Analytic Tools 286

Analytic Tools Research Software Feedback Software Data Visualization 286

Userpilot

JULY 18, 2023

TL;DR Product strategy tools assist product teams in defining, creating, and executing product strategies aligned with business objectives and user needs. Customer feedback tools facilitate the collection and analysis of user feedback for customer-centric decision-making.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Reporting Tools 98

Centercode

AUGUST 7, 2020

You need thorough test coverage before release — that is, you need to see how your product’s features and functions perform with real customers in their actual environments. Take a cue from world-leading tech companies like Ring, Cisco, and Tableau. Centercode is uniquely built for beta testing. Product Managers.

User Testing 78

User Testing Product Research Reporting Tools Testing 78

Intercom, Inc.

AUGUST 13, 2020

We’ve always used Intercom to provide support for our customers and, as our customer base has grown, we’ve seen first hand the needs for better reporting and workflows in Intercom. These new features have supercharged our team’s efficiency while preserving our customer experience.

Data Visualization 211

Data Visualization Reporting Tools Research Software Feedback Software 211

Usersnap

AUGUST 20, 2021

Have you ever made a costly mistake because your customer feedback analysis wasn’t on point? That gold mine list of feedback turned into a mine field? If the same has happened to you, then you’re probably asking yourself: how should I most effectively use the customer feedback that comes in to make better business decisions?

Feedback Software 52

Feedback Software Customer Feedback User Testing Data Visualization 52

Centercode

JANUARY 22, 2019

The results of the 2018 Customer Validation Industry Survey backed up what we already knew: time is a precious commodity that test managers don’t have a lot of. Responses from over 300 companies showed how and where today’s testing professionals are spending their time. Collecting Feedback: Email. Aggregating Feedback.

User Testing 64

User Testing Reporting Tools Product Research Feedback Software 64

UserVoice

JULY 4, 2019

What follows is our take on the best tools for the following product management tasks: Data Analysis, User Research, Roadmapping, Project Management, Design & Development, Behavioral Analytics, and Strategy. However, data-heavy organizations might want a more robust, scalable solution like Tableau or Microsoft PowerBI.

Research Software 100

Research Software Analytic Tools Data Visualization Feedback Software 100

The Product Coalition

AUGUST 29, 2023

Empowering Product Managers with Data-Driven Strategies In the dynamic landscape of modern business, the role of a Product Manager has evolved beyond mere product delivery to orchestrating experiences that align seamlessly with both customer needs and overarching business goals. Imagine you’re steering a health and wellness app.

Data Visualization 128

Data Visualization Customer Feedback Analytic Tools Artificial Inteligence 128

Userpilot

JULY 24, 2023

Are you looking for Zendesk integrations to boost the efficiency of your self-service customer support? The article explores the best Zendesk integrations for: Customer support Customer feedback Productivity Email and social media communication Analytics and reporting Let's get right to it!

Embedded Analytics 97

Embedded Analytics Data Visualization Analytic Tools Feedback Software 97

Userpilot

FEBRUARY 6, 2023

Descriptive analytics makes sense of past data about customers, creating a story of their interactions with your brand. Diagnostic analytics involves finding the cause behind patterns in your customer data. To dive even deeper, set track custom events to understand user engagement.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Customer Feedback 98

Centercode

FEBRUARY 26, 2019

How about this one: imagine running a community of 1,000 active testers when your only beta testing tools are Excel and Outlook. That’s because when it comes to successful Customer Validation, your processes and tools go hand in hand. The beta testing tools you use can have a big impact on your efforts – and results.

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Data Visualization Feedback Software Analytic Tools Reporting Tools 65

ProductPlan

NOVEMBER 23, 2021

First, it delivers value to customers faster and more often. Second, it shortens the feedback loop. The results of which address any problems and improve customer experience. But if you’re on your own, Microsoft Excel skills—or Tableau or SAS—are a must to generate the stats and charts. A/B Testing.

Analytic Tools 98

Analytic Tools User Testing Product Research Feedback Software 98

Centercode

DECEMBER 28, 2022

Recently, I attended the 2018 Customer Validation Conference in southern California, where product testing experts from B2B and B2C companies (including Autodesk, Tableau, Test Fairy, FitBit, and GoPro) shared tips and lessons learned from the forefront of product development and testing.

Product Research 40

Product Research User Testing Testing B2C 40

Userpilot

MARCH 29, 2024

By analyzing user behavior patterns and uncovering valuable insights, behavior analytics tools enable businesses to design strategies that drive retention and business growth. In this article, we’ve compiled 15 of the best behavior analytics tools for tracking user activity! Hotjar is the best user session analytics software.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Embedded Analytics 105

Userpilot

JULY 17, 2023

Searching for the best software for customer feedback to truly understand your customer sentiment ? Software for customer feedback has become essential for SaaS businesses that have customers in their hearts. Qualtrics is great customer feedback software for collecting, managing, and acting on feedback data.

Feedback Software 19

Feedback Software Data Visualization Customer Feedback Analytic Tools 19

Lenny Rachitsky

NOVEMBER 16, 2023

( 07:41 ) The benefits of having a product ops person in your organization ( 09:16 ) How to help PMs embrace the value of product ops ( 11:44 ) The three pillars of the product ops role ( 15:25 ) How user research fits in ( 18:35 ) Why product ops will be an essential role for product managers to thrive ( 24:24 ) Which tasks product managers should (..)

Product Research 52

Product Research User Testing Reporting Tools Customer Feedback 52

The Product Coalition

FEBRUARY 14, 2023

re-usable) and backed by tests. Tests should be run whenever the tables update. Better still, tests can be incorporated into critical upstream processes to detect breakages in downstream dependencies. Any instabilities in metrics will thwart generating insights. Ideally, the maintenance of the metrics dictionary is via Agile.

Data Visualization 152

Data Visualization Customer Feedback KPI Customer Experience 152

Amplitude

MAY 7, 2018

Let’s face it, user personas have gotten a bad rap over the years. As a result, many modern product teams have decided to abandon personas altogether and adopt practices like user scenarios, user stories, or the “Jobs to be Done” framework instead. As we grow, our user base becomes increasingly diverse. Here’s why.

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User Testing Customer Feedback Customer Experience Data Visualization 74

The Product Coalition

MAY 20, 2020

Good data visualization helps you to unlock new insights, monitor your KPIs, understand user behaviour, and effectively communicate data with non-tech teammates. While some platforms are quite flexible, many are designed for handling lots of information and have a heavy IT setup, or they’re designed for user entered data.

Data Visualization 88

Data Visualization Analytic Tools Reporting Tools Embedded Analytics 88

Mixpanel

NOVEMBER 9, 2020

In 2019, industry-leading Business Intelligence (BI) tools, Looker and Tableau, were acquired by Google and Salesforce for over $18 billion combined. It takes an expensive, time-consuming, up-front investment in data to realize the benefits of BI. The relative strengths and weaknesses can be summarized as follows. Implementation.

Data Visualization 111

Data Visualization Analytic Tools Differentiation User Testing 111

Gainsight

MAY 13, 2020

The 6 key messages that you will hear weaved throughout Pulse Everywhere are the main questions we know to be top of mind for Customer Success and Product Leaders everywhere. Visibility to gain a common view of the customer. How to find pockets of expansion in your customer base. Efficiency and how to do more with less.

Data Visualization 59

Data Visualization Feedback Software Analytic Tools User Testing 59

Centercode

JULY 21, 2020

In this new series about our core values, we’ll take a look at how each of those values informs the way individual Centercoders and the company overall show our commitment to our mission, our industry, our customers, and our team. We’re passionate about bringing testing professionals together. Our Customers.

Feedback Software 52

Feedback Software User Testing Data Visualization Technical Review 52

Userpilot

APRIL 7, 2024

When it comes to boosting your product growth, user tracking tools can make your life a lot easier. They offer insights into product performance , what your users are doing inside your product, and why they are doing it. Userpilot is the best user journey-tracking tool for web analytics. What is user tracking?

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Gainsight

APRIL 8, 2021

We are our own harshest critics, and I love giving the product team feedback as I run the Gainsight platform for Gainsight. . It has been four months into the testing process, and I have to say the results are exciting. It has been four months into the testing process, and I have to say the results are exciting.

Data Visualization 52

Data Visualization Embedded Analytics Analytic Tools Reporting Tools 52

PMLesson's Ace the PM Interview

APRIL 26, 2022

Leaders in data science also focus on helping to distill complex concepts to teammates or developing new processes to streamline the collection of customer information. Data architects are responsible for designing data systems and architecture, determining how data is stored and consumed by different data entities.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Research Software 52

Atlassian

APRIL 6, 2022

Organizations and teams have had to move from in-office to remote to hybrid work fluidly while producing the right outcomes for their customers, investors, and employees. Our research has shown that only 17% of teams are healthy , and given Atlassian’s mission is to help unleash the potential of every team, we want to help.

Data Visualization 72

Data Visualization Analytic Tools Reporting Tools Research Software 72

The Product Coalition

FEBRUARY 16, 2020

Quantitative vs Qualitative 2, Tracking the quantitative data using a tracking plan 3, Tracking the qualitative data using feedback tools Meet Quant & Qual?—?Your But remember this: Customer problems don’t change, only attitudes and behaviours do. But remember this: Customer problems don’t change, only attitudes and behaviours do.

Data Visualization 78

Data Visualization Analytic Tools Reporting Tools Customer Feedback 78

The Product Coalition

JUNE 10, 2019

Whereas there was once a very manual process involved in dividing data sets into training and testing data to run complex regression or classification simulations, now automation rules with the appearance of programs such as R and Tableau. In fact, investments into Personalization and User Segmentation are all the rage these days.

Data Visualization 60

Data Visualization Artificial Inteligence Customer Experience User Testing 60

The Product Coalition

NOVEMBER 19, 2020

Strategies for switching into a product management role when you don’t fit the cookie cutter qualifications. John doesn’t fit that profile on either measure. If you were an analyst, try applying to companies that build a product for analysts, like Tableau. If you do your research, you should be able to sort these companies out.

Technical Review 164

Technical Review Product Management Product Manager Research Software 164

Revulytics

APRIL 17, 2019

Most software companies want to know more about how their customers and trial users are engaging with their software. Surfacing user behavior patterns to find usability problems, improve roadmaps, and refine sales and marketing. Delivering in-app messages to reach users and educate them with timely, relevant information.

Data Visualization 66

Data Visualization Analytic Tools Reporting Tools Feedback Software 66

ProductPlan

MAY 17, 2022

Not only are they power users of these enabling technologies, but they typically wield a lot of influence when determining which types of tools—and specific products—appear in and remain part of the product stack. User Tracking and Analysis Tools. Customer Research. This is where tools like Amplitude and Pendo come in.

Data Visualization 52

Data Visualization Research Software Analytic Tools Reporting Tools 52

ProductPlan

FEBRUARY 8, 2022

Inability to process and learn from the flood of customer feedback and data pouring in. While product management focuses on the customer, the product operations manager’s customer is the product team. For example, product managers must translate customer insights and prioritize them in the product roadmap.

Data Visualization 95

Data Visualization Reporting Tools Feedback Software Analytic Tools 95

The Product Coalition

DECEMBER 20, 2018

Facebook Last year has been a tumultuous one for Facebook, and the most important asset they lost is the trust in their brand by both lawmakers and users. Users are still excited about Instagram, but there is a good chance that regulators are going to make things more unfriendly for Facebook. Welcome to the freak show. Prosperous 2019.

Research Software 60

Research Software User Testing Startups Enterprise 60

Mixpanel

JULY 24, 2023

With our upcoming nested Boards functionality, we tackle that by letting you create an easy-to-understand hierarchy of Boards that fits your company structure or workflow. This not only saves time and logistics for organizations that used to have teams separated in places like Tableau and Google Analytics, but it saves them money, too.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Onboarding KPIs 52