Mind the Product
APRIL 21, 2024
Sunday Rewind this week is a 2019 talk from #mtpcon Singapore, in which John Maeda argues that the increasing complexity and speed of technology can only be handled by bringing balance to our work – and that product people are best placed to lead the way. Read more » The post SUNDAY REWIND: Creative Leadership by John Maeda appeared first on Mind the Product.
Userpilot
APRIL 24, 2024
Usability testing is an invaluable resource for UX researchers…but only if you’re able to recruit participants in the first place. This is a problem that our own UX researcher at Userpilot, Lisa, faced when she tried recruiting participants the traditional way. But when things don’t work out, we are reminded of the importance of eating your own dog food, aka using your own product to solve the problem you set out to address for your customers.
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The Product Coalition
APRIL 24, 2024
Product management is one of those rare disciplines that entails huge fulfillment, but not without the stress and pressure that comes with… Continue reading on Product Coalition »
Product Innovation Educators
APRIL 22, 2024
The essential knowledge areas that give product managers more influence and success Today we’re talking about the seven knowledge areas for product mastery. These are the knowledge areas that make us successful as product masters who know how to create new value for our customers. They also lead to more influence in our organizations. This is the beginning of a series where we’ll dive into each of the seven knowledge areas.
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Many organizations today are unlocking the power of their data by using graph databases to feed downstream analytics, enahance visualizations, and more. Yet, when different graph nodes represent the same entity, graphs get messy. Watch this essential video with Senzing CEO Jeff Jonas on how adding entity resolution to a graph database condenses network graphs to improve analytics and save your analysts time.
Mind the Product
APRIL 24, 2024
If you’re starting a new role in product at whatever level, it can sometimes be difficult to get started, especially if you’re chucked in the deep end. In this week’s podcast episode, we speak with Leah Tharin, currently the Chief Product and Growth Officer at gotphotocom. She provides some insights on your first 90 days Read more » The post Rerun: Your first 90 days in product – Leah Tharin on The Product Experience appeared first on Mind the Product.
Product Management Today brings together the best content for product management professionals from the widest variety of industry thought leaders.
Ronke PM
APRIL 22, 2024
Our customers are like us. We have to understand that they want bonuses, pay raises, and promotions just as we do. As product managers, it’s our mission to position them as heroes within their organizations by providing products, solutions, and services that solve their unique problems effectively. We’ve entered the age of the customer, where traditional sales strategies have become obsolete.
People-First Product Leadership
APRIL 24, 2024
As a product person, we’re constantly finding ourselves in situations where we have to engage the room (virtual, in person), speak under pressure and have difficult conversations. All of these situations are tricky, especially for those of us who are introverts and not naturally the loudest person in the room. It always makes me smile when I recall organizing team events and finding myself standing on a chair or table and calling everyone back from a break.
Mind the Product
APRIL 23, 2024
7 lessons learnt from trialling the Shape Up product development methodology Read more » The post 7 lessons from trialling Basecamp’s ‘Shape Up’ methodology appeared first on Mind the Product.
Userpilot
APRIL 21, 2024
The one question that plagues all businesses alike: how to reduce support ticket volume? If you don’t work on effectively managing support tickets, you’ll see customer dissatisfaction rise and support agents struggle. All this leads to a poor customer experience and, inevitably, greater churn. In this guide, we will provide you with the steps you need to lower your support tickets and improve customer support !
Speaker: Scott Sehlhorst
We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.
The Product Coalition
APRIL 21, 2024
Two terrible tales to tuck yourself into bed on a dark and stormy night.
Product Culture
APRIL 24, 2024
Asking for feedback from colleagues is a great way to enhance your working relationship. “How do you think that meeting went?” or “How do you think the project is going?” or “Is there anything you think we should be doing differently?” Subscribe to my weekly Nano-letter: Sign Up Subscribe to One Thing Weekly 5 2 2 2 2 Name * First Name Last Name Email * Our Privacy Policy * You can change your mind at any time by clicking the unsubscribe link in the footer of any email you receive from us, or by
Mind the Product
APRIL 25, 2024
Anuja More, a Product lead at Meta, draws from her experience developing conversational experiences on WhatsApp, sharing insights on how product managers can build a secure environment for their user community. Read more » The post Building products with trust and safety in the age of AI appeared first on Mind the Product.
Userpilot
APRIL 21, 2024
Wondering how to build a conversion path for your SaaS product or e-commerce site? If so, you’re in the right place! Our guide explains how to create effective conversion paths. We also share examples of different conversion paths and optimization strategies. Let’s get to it! TL;DR A conversion path is a step-by-step process that guides prospects.
Speaker: Timothy Chan, PhD., Head of Data Science
Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.
UX Planet
APRIL 21, 2024
Debunk some myths floating around and provide a clear picture of what UX design in 2024 is truly about Continue reading on UX Planet »
Gainsight
APRIL 22, 2024
Building an effective customer community should be based on what your customers want rather than solely on your business needs. While business impact should be measured within any customer community, you can really only ensure its long-term success if your customers are the ones in the driver’s seat. We brought together some of the best minds like Nisha Baxi , Head of Digital Customer Success and Community at Gong, Allison Able , Director of Community at Automation Everywhere, and Juan Del
airfocus
APRIL 22, 2024
Eva shares her own experience trying to balance between discovery and rapid iteration, with practical insights on leveraging iterative processes to refine product features and data privacy, while avoiding pitfalls in complex products.
Userpilot
APRIL 22, 2024
Product feature analysis is a powerful tool in the SaaS product manager’s arsenal. It empowers you to identify features that drive the highest ROIs and those that need improvement or sunsetting. This article aims to simplify feature analysis. We cover: Types of product features. A step-by-step process for effective feature analysis. Best practices for optimal results.
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Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.
Gocious Blog
APRIL 25, 2024
Agile product development may have originated in the software world, accelerating the speed at which digital products are developed, tested, launched, and improved, but this doesn't mean that Agile only works for software products. Many manufacturers have adopted agile methods or a hybrid approach for developing complex cyber-physical goods, with Tesla leading the way as an innovative and pioneering company.
dscout People Nerds
APRIL 24, 2024
Julie Norvaisas asked survey respondents to describe artwork depicting the current state of UXR. The picture they painted was telling.
Clint Padgett – Project Success
APRIL 20, 2024
First Aired: April 10, 2024 Interview Hosted by: John Garrett EPISODE 615, Clint is a CEO & Vegan Foodie & Scuba Diver Listen Now The post Clint is a CEO & Vegan Foodie & Scuba Diver appeared first on Project Success.
Userpilot
APRIL 22, 2024
In SaaS, it’s advised to follow customer success best practices to ensure that users achieve their desired outcomes with your product and become loyal advocates for your brand. But what strategies work? In this article, we’ll share 17 best practices that you can implement today to increase retention , revenue, and engagement. TL;DR Customer success builds long-lasting relationships, increases customer retention , lifetime value , and advocacy, and informs product development.
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The product management job market in 2024 reflects the fast-growing and ever-evolving nature of the field. For product managers looking to future-proof their careers and take advantage of new opportunities, staying informed about the professional landscape is a smart move. In this comprehensive career guide from Regis College, you’ll learn about: The current job outlook for product managers in 2024 Six professional pathways and the average salaries for these roles in the U.S.
ProductPlan
APRIL 25, 2024
The product management function in higher education is in a unique spot in its industry. At first glance, higher education may not seem like an industry that needs a product team filled with product managers. However, universities and colleges are the perfect places to employ product management principles. Consider it more deeply: educational institutions provide many products and services.
AB Tasty
APRIL 25, 2024
Personalization is a hypothesis that needs to be tested Ben Combe, Data Director, Optimization & Personalization APAC at MediaMonks Hosted by Julia Simon, VP APAC at AB Tasty Featuring Ben Combe, Data Director, Optimization & Personalization APAC at MediaMonks Conversion Rate Optimization (CRO) is a user-centric approach that emphasizes long-term benefits over just leading customers to click on certain elements or CTAs.
Lenny Rachitsky
APRIL 25, 2024
Brought to you by: • Eppo —Run reliable, impactful experiments • CommandBar —AI-powered user assistance for modern products and impatient users • The a16z Podcast —Featuring conversations with the founders and technologists shaping our future — Carole Robin spent over 20 years teaching the Stanford Graduate School of Business course Interpersonal Dynamics, affectionately known as “Touchy Feely.” After leaving Stanford, she founded a nonprofit
Userpilot
APRIL 24, 2024
Generative AI has changed how tech companies do business. About 73% of U.S. companies use AI in their operations and the number of jobs requiring AI has increased by 450% since 2013. In 2023, over 26% of investments in American startups were directed toward AI-related companies. This includes the SaaS industry too. From marketing to product management and customer success, AI is improving productivity, helping teams make better decisions, and improving customer experience.
Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage
Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.
Amplitude
APRIL 23, 2024
Learn how to navigate the intersection of artificial intelligence (AI), privacy, and legal compliance.
DevelopmentCorporate
APRIL 24, 2024
Down rounds, which occur when a company raises funding at a lower valuation than its previous funding round, are a significant trend in the private market. The data from Forge Global’s Q2 2024 Investment Outlook provides valuable insights into the prevalence and impact of down rounds in the current market environment. According to the data, […] The post Private Market Investment Outlook: Q1 2024 Analysis and Trends first appeared on Development Corporate.
TryMyUI
APRIL 24, 2024
What is User Satisfaction? User satisfaction is defined as a measure of how content or. The post What is User Satisfaction? Definition, Metrics and Best Practices appeared first on Trymata.
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