article thumbnail

How to Build a Successful Product: Lessons from Launching and Growing a Freight Transportation…

UX Planet

How to Build a Successful Product: Lessons from Launching and Growing a Freight Transportation Platform I joined the company as the first full-time employee and, over five years, tried on multiple roles — from product design to strategic planning. I focused on drop-off points in the user journey.

article thumbnail

Has ROI killed UX?

UX Planet

Poor UX can lead to catastrophic outcomes in industries like healthcare, transport, and nuclearenergy. The humanROI The risk of an ROI-centric approach is that it shifts the focus from designing meaningful experiences to creating experiences for short-term financial gains. Take the Three Mile Island nuclear accident, for instance.

UX
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Building Better Product Roadmaps: First Principles You Can’t Ignore

The Product Coalition

You’re rethinking transportation itself using physics as your guide. In the end, Telsa knew they wanted a car — a means of transportation for the masses — but a more sustainable, electrified one. The conventional approach is lighter materials and a more aerodynamic design. But first-principles thinking asks, “What’s our real goal?

article thumbnail

Customer Onboarding Automation: How-to Guide

Userpilot

The checklist contains a progress bar and clicking each list item transports the user to the relevant action page with information to guide them. Here, the user is directed to connect their first social account since this is critical to the app’s use. Once connected, Sked Social uses an automated checklist to power the onboarding process.

article thumbnail

Reshoring – The Future of Supply Chains

Speaker: Rosemary Coates - Board Member & Founder at Reshoring Institute, Best-selling Author, Host of the Frictionless Supply Chain podcast

Companies can lower the risk of disruptions by shortening the supply chain and moving manufacturing close to the points of sale to reduce the need for expensive and time-consuming transportation.

article thumbnail

Accessible by Design: Elevate Your UI/UX from Good to Great

UX Planet

a cafe or public transport). Example : Captions on videos are beneficial not only to those who are deaf or hard of hearing but also to users who might be watching videos in a noisy place (e.g.,

UX
article thumbnail

When the App Has All the Power — and You Have All the Consequences

UX Planet

Navigo—a card used to travel on public transport in Paris When the App Has All the Power — and You Have All the Consequences A frustrating experience with a ticketing app in Paris shows how unclear design can mislead users — and why designers should take responsibility when their systems cause real-world problems. We had to rely on an app.