Trending Articles

Planning a Vacation Is Practice for a Great Life

Nir Eyal

When I was 13, my parents and I went to Europe on vacation. It was miserable. My father wanted to hit all the major sites, while my mother just wanted to relax. Because they couldn’t agree on what to do, none of us got the vacation we’d hoped for.

SaaS Onboarding KPIs: Measure & Improve Customer Effectiveness

UserPilot

SaaS Onboarding KPIs measure how fast your customers are getting value from your product & suggests steps to improve product quality

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Ask Teresa: My Sales Team Won’t Let Me Talk To Customers. What Now?

Product Talk

The product trio leads discovery. But this doesn’t mean that other teams aren’t involved. Being thoughtful about product discovery means staying on good terms with others throughout your company.

Making your product more accessible

Mind the Product

Today is Global Accessibility Awareness Day. But why should Product Managers care about accessibility? In this post, we'll tell you a quick story and the tips learned… [.] Read more » The post Making your product more accessible appeared first on Mind the Product.

Customer Preferences: How Community Can Deliver a Simplified Experience

Your customers want a simplified customer experience. Make sure you give it to them with community. Download the whitepaper to learn more!

Business Services Apps: 2022 Mobile Customer Engagement Benchmarks

Apptentive

The following data and information on Business Services apps is from our 2022 Mobile App Customer Engagement Report. Brands in Business Services had varied experiences in 2021. Those focused on shipping still felt the sting of the pandemic as local and national supply chains continued to reel.

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Continuous Improvement: How It’s Important for Software Developers

The Product Coalition

Continuous improvement is a continual process to improve components of enterprise software?—?processes, processes, tools, products, and services. Read the article to know what it is?

Product operations by Christine Itwaru

Mind the Product

In this ProductTank Berlin talk, Christine Itwaru, Senior Director of Product Operations at Pendo, explains the origins of product operations and how product managers can benefit from it. [.] Read more » The post Product operations by Christine Itwaru appeared first on Mind the Product.

Utilities Apps: 2022 Mobile Customer Engagement Benchmarks

Apptentive

The following data and information on Utilities apps is from our 2022 Mobile App Customer Engagement Report. Brands in the Utilities industry faced various hurdles throughout 2021.

User Segments in SaaS: 8 User Segments To Focus on and Create Better In-App Experiences

Userpilot

“What is the purpose of creating multiple SaaS user segments?” you may ask. Customers act differently. Some are more active and engaged, while others get stuck in the process. Thus the goal of creating multiple segments is to understand the needs of those segments and enhance their customer journey.

Knowing What Products Not to Build: A Case Study With NBC Universal

Knowing what not to build is just as important as what to build when it comes to product development. Learn how NBC Universal saved millions by knowing what not to build and created a more cohesive customer experience with Feedback Loop.

385: Fast user insights for product managers and innovators – with Mike Mace

Product Innovation Educators

How to load up your brain with your customers’ mindset. How do you figure out what your customers want? Stop and think about it for a few seconds.

How to Kickoff Product Discovery like a Pro

The Product Coalition

A step-by-step guide (with templates) to level up your Product Discovery Continue reading on Product Coalition ». product-discovery product-management design-thinking ux agile

UX 113

How to be a better data-driven product manager

Mind the Product

In this Prioritised Ask me Anything (AMA) for members, Emily Tate joined Product Coach, Itamar Gilad, to shed some light on how data-driven product management really works in practice. [.] Read more » The post How to be a better data-driven product manager appeared first on Mind the Product.

7 Unique Advantages of Using a Strategic Product Management Tool

Gocious Blog

It's no secret that managing product development is a complex process. You may have dozens of team leads or executives to check in with and keep informed. You could be working with one prototype product or managing an entire portfolio of product lines from original models to brand new launches.

Blog 71

Omnichannel is Multichannel 2.0

Multichannel and omnichannel marketing are not the same. Many organizations are striving for omnichannel, but it can be a daunting journey—unless you have a map. Download your copy of the ultimate omnichannel guide today!

Is Pendo Feedback Worth The Money? [+Better Alternatives]

Userpilot

Pendo Feedback is one of the most popular trademarks of pendo.io But is it really worth all the hype? Pendo is a great digital adoption tool , and its Feedback module can cost you quite a bit. Let’s see if Pendo Feedback is worth spending all that extra money on.

The Power of Amazon's Written Narratives

Sachin Rekhi

For years now I've been obsessed with understanding unique product cultures and how they enable companies to build world class products. One particular product culture that has always fascinated me is Amazon and their unique writing culture.

How Warehouse Management Systems Help to Increase Efficiency by 25% and More

The Product Coalition

Managing a warehouse is not easy. It is necessary to plan shipment hours, unload incoming trucks in time, and reasonably place containers on the site so that they do not interfere with the work. They must be securely stored until the arrival of the carrier.

Why it’s never a good idea to test your idea

Mind the Product

Product Managers are bombarded with feature requests and ideas every day. Even in companies with profound product knowledge, they’re consistently asked to test those ideas in their daily routine. Here is why you shouldn’t do so as a product manager. [.]

Better Learning, Better Results: A Guide for Product and Project Leaders

Continuous improvement is the differentiator that can drive your team to the next level. Download our 4-step guide to collaborative learning and position your team for success.

BoS Conf Giveaways – Doing Things Differently

Business of Software Conference

At Business of Software we want to make a positive impact to you and your business and not a negative impact on the world, as we deliver the great, inspiring, conferences you have come to know and love.

12 Must-Have Qualities of a Good SaaS Product

Userpilot

Have you ever wondered what makes a successful product and how a product manager can build one? If yes, you’re in the right place as we’re just about to explore the 12 must-have characteristics of successful digital products. TL;DR.

The Innovatemap 500 Experience

Innovatemap

We get to know our clients quickly. We dig into their business strategy and goals and create solutions to achieve them while balancing speed and a relentless focus on excellence. In those environments, it’s easy to get to know the people who make up our client teams.

What is A Product-Centric Organization?

The Product Coalition

What does it mean to become product-centric? And if you are becoming a product-centric organization, does that mean moving away from user-centricity? Absolutely not. Being product-centric means you are inherently both user and buyer-centric. Great… so in practical terms, how should we think about it?

A Strategic Guide to Community Gamification

Does creating engaged customers and impacting CS objectives sound interesting? Learn more about how gamification can help your customer success team in our free eBook.

Build what matters with vision-led product management

Mind the Product

In this #mtpcon Digital Americas session, CPO at WHOOP and author Ben Foster, explains how to think and operate like a true product leader regardless of your level or title. [.] Read more » The post Build what matters with vision-led product management appeared first on Mind the Product.

10 Cybersecurity Threats to Consider in 2022

Modus Create

Cyber security threats can lead to the loss of confidential information, disruption of essential services, and damage to your critical infrastructure. There are many potential cyber security threats, and it can be difficult to protect against all of them.

Help Desk Metrics in SaaS: What To Track and How to Improve Them

Userpilot

What help desk metrics should you use for your SaaS business to track your customer support team performance and see how often your customers need help? In this article, we will talk about the most important help desk metrics, and how to measure and improve them to achieve product growth.

What Is Business Operations & Strategy (BizOps)?

PMLesson's Ace the PM Interview

💡 Hey there! This article is a part of our series on BizOps. Stay tuned for the new Exponent BizOps Interview course to be released soon! Do you love developing new strategies to boost revenues, improve business results, and optimize company workflows?

Product Research 201: The Intermediate Guide to De-Risking Decisions

Bring the voice of the customer into your decisions with product market research. This guide will help you find out how to clearly define your learning objective, create questions to support the objective, build screener questions to get the right audience, and more!