Userpilot

MARCH 14, 2023

User segmentation is an essential strategy in product management. It improves customer experience, increases retention, and drives product growth. But where do you get started with user segmentation? In this article, we cover: Why user segmentation is essential for product managers.

Analytic Tools 95

Analytic Tools User Testing Customer Feedback Feedback Software 95

Userpilot

OCTOBER 4, 2022

These UX KPIs consist of real user monitoring metrics that can help you discover multiple user errors, deliver a better customer experience to your users, get valuable insights, and make decisions regarding UX design. User experience (UX) involves all aspects of user interactions with your product.

Analytic Tools 104

Analytic Tools Research Software Feedback Software Data Visualization 104

Userpilot

APRIL 10, 2023

Apart from offering delightful products, these companies have managed to successfully leverage their freemium strategy to drive product growth. TL;DR A freemium strategy is based on a free plan that offers limited functionality or usage for unlimited time. What is a freemium strategy? Book the demo !

Feedback Software 85

Feedback Software Analytic Tools User Testing Strategy 85

Userpilot

OCTOBER 15, 2023

Product analytics can help marketers understand user pain points and needs, improve the effectiveness of marketing campaigns, and refine pricing strategies, ultimately improving customer satisfaction and making the product more competitive. Why is tracking product analytics in marketing important?

Data Visualization 96

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 96

Ronke PM

APRIL 11, 2024

This provides discernment and awareness into how customers truly utilize the product, what features and attributes of those products are most advantageous to them, and what additional third-party tools they use to get their job done. Net Promoter Score (NPS) NPS information is owned by the marketing team in many organizations.

User Testing 52

User Testing Customer Feedback Feedback Software Customer Experience 52

Userpilot

SEPTEMBER 14, 2023

If there’s one underappreciated – yet vital – task that product managers must get right, it’s user segmentation. Understanding that you cater to many different types of customers with different pain points, wants, and needs is critical for giving them the best possible experience.

Customer Experience 96

Customer Experience Analytic Tools User Testing Feedback Software 96

Userpilot

OCTOBER 15, 2023

To inspire you, this article includes a few use cases for trend analysis that you can utilize, such as comparing active users’ trends with trial users, gauging product adoption and usage trends, and understanding what drives customer satisfaction. Userpilot feature and events product usage tracking.

Data Visualization 97

Data Visualization Analytic Tools Feedback Software Reporting Tools 97

Userpilot

DECEMBER 23, 2023

It also explores: The difference between retention and churn The importance of tracking retention Various stages of user retention How to measure it effectively What retention metrics to track, and Tried and tested strategies to increase user retention. It’s how many users abandon the product. User journey stages.

Analytic Tools 91

Analytic Tools Feedback Software User Testing Customer Experience 91

The Product Coalition

JANUARY 12, 2023

The goal of digital transformation is to use technology to create a better experience for customers, optimize operational efficiencies, unlock new business opportunities, and achieve higher levels of organizational performance. It is a complex process that requires strong leadership and commitment from all stakeholders.

Artificial Inteligence 128

Artificial Inteligence Data Visualization Analytic Tools Research Software 128

Userpilot

SEPTEMBER 11, 2023

Wondering how to leverage customer analytics benefits to drive customer satisfaction? Customer analytics helps you seamlessly understand customers, predict their needs, and curate your offerings to their wants. More personalized experiences for customers with segmentation and customer data.

Data Visualization 99

Data Visualization Analytic Tools Feedback Software Customer Feedback 99

Alchemer Mobile

DECEMBER 21, 2022

Dedicated customers , who are the backbone of your customer base. These groups all respond better to different engagement strategies, so you’ll have more success after splitting them up. You don’t have the same goals for all of these different groups, so why would your engagement strategy be the same?

User Testing 263

User Testing Customer Feedback Feedback Software Product Research 263

Good Product Manager

SEPTEMBER 20, 2016

Product Management in 2017: What Does the Future Hold? Product management is sometimes referred to as a “next year” job. It’s usually around this time of year that product management leaders are well into planning for the following calendar year. Upcoming Events for Fall 2016.

Events 60

Events Product Management Product Manager Weak Development Team 60

Good Product Manager

SEPTEMBER 20, 2016

Product Management in 2017: What Does the Future Hold? Product management is sometimes referred to as a “next year” job. It’s usually around this time of year that product management leaders are well into planning for the following calendar year. Upcoming Events for Fall 2016.

Events 60

Events Product Management Product Manager Weak Development Team 60

Userpilot

JUNE 26, 2023

Want to track the different types of product metrics to get product growth insights ? Product metrics are critical for product growth managers to develop the right product strategies and drive continuous value for customers. Thus, these metrics let you assess the success of your product.

Onboarding KPIs 80

Onboarding KPIs Analytic Tools Data Visualization Customer Experience 80

Userpilot

JULY 31, 2023

Finally, Pendo enables you to design in-app onboarding experiences for both customers and staff and communicate with them inside your product to drive product adoption. Collect and analyze user feedback to assess user satisfaction levels and understand the ‘why’ behind their actions.

Data Visualization 87

Data Visualization Analytic Tools Feedback Software Reporting Tools 87

Userpilot

SEPTEMBER 15, 2021

Looking for the right SaaS product management metrics that offer valuable product growth insights ? Defining and tracking key metrics is an integral part of the product management process. In this article you’ll learn about: Ways to measure SaaS products. User Adoption Flywheel. Well, look no further.

Onboarding KPIs 52

Onboarding KPIs Feedback Software Analytic Tools Customer Feedback 52

Userpilot

OCTOBER 31, 2022

Looking for the right product engagement metrics to track and see how well users are interacting with your product? As a product manager, you need to track product engagement metrics as it allows you to measure user engagement and find ways to deliver more value to your daily active users.

Onboarding KPIs 97

Onboarding KPIs Analytic Tools Strategy Customer Experience 97

Userpilot

APRIL 23, 2023

TL; DR Product health metrics are the key performance indicators that measure a product’s performance and success. Tracking these metrics helps you gain growth insights, track user engagement , and measure customer satisfaction. Conversion rate measures the percentage of users performing the desired action.

Onboarding KPIs 85

Onboarding KPIs Analytic Tools Feedback Software Customer Experience 85

Userpilot

JUNE 9, 2022

Why is it important in the product management process? What role does the product manager play in it? Backlog grooming, aka backlog refinement, is a process of keeping the backlog up-to-date, relevant, and manageable. Backlog refinement improves Sprint planning productivity and improves work velocity.

Customer Feedback 52

Customer Feedback User Testing Customer Experience Customer Satisfaction 52

Userpilot

MARCH 31, 2023

Attrition analysis allows you to leverage the right tools and strategies to improve user engagement and satisfaction. So let’s find out how to achieve this and boost customer retention. TL;DR Customer attrition occurs when customers stop doing business with you. Track in-app user engagement.

Data Visualization 97

Data Visualization Analytic Tools Feedback Software Customer Feedback 97

Userpilot

DECEMBER 7, 2023

Data-driven insights can help you create resilient product growth strategies. For instance, market research data can help you decide on effective product management strategies. You can then tailor your marketing campaigns to match those needs or use that knowledge to personalize and improve the customer experience.

Data Visualization 97

Data Visualization Analytic Tools Feedback Software Research Software 97

The Product Coalition

APRIL 2, 2022

Every time I navigate the ocean of Product Management frameworks, we are not tackling one essential part of our role: People and Ourselves. There is a framework for almost every stage of our Product development lifecycle, but one of the only transversal things is that we need people to make things happen.

Product Management 153

Product Management Product Manager User Testing Customer Experience 153

Amplitude

FEBRUARY 1, 2021

All of that anxiety, and in the grand scheme of things, launch day isn’t a be-all and end-all event. But now, a great product launch is all about the bigger picture. The ultimate goal of a product launch is to demonstrate its unique value proposition to your target audiences and establish your product’s presence in the market.

Product launches 111

Product launches Strategy User Testing Product Research 111

Userpilot

SEPTEMBER 30, 2022

Is there such a thing as analytics for product managers? This article explicitly explains what metrics are essential to product management teams and how to collect the data. With product analytics, product teams are able to understand and address true customers’ needs and pain points and spot product friction.

Data Visualization 89

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 89

Userpilot

OCTOBER 17, 2023

Customer insights provide intelligence and analysis about customer experience, activities, and preferences. Therefore, they are vital for effective product strategies and ensure resource allocation aligns with customer needs. Analyzing customer service data to identify common issues and queries among new users.

Data Visualization 89

Data Visualization Analytic Tools Feedback Software Research Software 89

Userpilot

OCTOBER 10, 2022

In this article, we’ll cover the key metrics you need to develop an informed feature adoption strategy and discuss how you can improve them. Feature adoption occurs when customers start using a particular feature to meet their goals. Feature adoption vs product adoption: What’s the difference? We’ve got you covered!

Onboarding KPIs 85

Onboarding KPIs Feedback Software Analytic Tools Research Software 85

Userpilot

JANUARY 31, 2023

Userpilot can help you track product launch success with in-app engagement tracking, customer segmentation , and real-time analytics. It takes a company’s collective effort to plan, develop, test, and promote the product before the launch. What are the phases of a product launch? SaaS Product Launch Phases.

Onboarding KPIs 93

Onboarding KPIs Product launches Analytic Tools Feedback Software 93

Userpilot

MARCH 6, 2024

How do you create a robust product funnel for your SaaS? We also explain: How product funnel differs from marketing and sales funnels. Why it is important for your product management efforts. This helps create user personas. This is the main question we explore in the article. Its different stages.

Analytic Tools 90

Analytic Tools Data Visualization Research Software Onboarding KPIs 90

Userpilot

DECEMBER 22, 2022

There’s a saying that in the modern world, ‘data is the new oil’ For any savvy product manager, onboarding metrics are some of the most valuable data you can get your hands on. Finally, retention rates tell you how many customers you’re keeping hold of. A playbook sets out a clear strategy for success.

Onboarding KPIs 96

Onboarding KPIs Analytic Tools Customer Experience Customer Feedback 96

Userpilot

NOVEMBER 23, 2023

Why do product managers need them? That’s what Dave Martin , a product leadership coach, has talked about in his talk at this year’s Product Drive Summit hosted by Userpilot. Dave Martin on how product roadmaps kill outcomes. As companies scale, they often cannot satisfy customer needs equally well.

Feedback Software 95

Feedback Software Analytic Tools Product Research User Testing 95

Userpilot

DECEMBER 21, 2022

Key product metrics to track and optimize include Customer Acquisition Cost, Number of Active Users, Time to Value , Feature Usage Rate , Net Promoter Score , Customer Lifetime Value , Customer Retention Rate , Churn Rate, Customer Satisfaction Score, and Monthly Recurring Revenue. Time to Value.

Analytic Tools 96

Analytic Tools Onboarding KPIs Data Visualization Embedded Analytics 96

Ronke PM

AUGUST 16, 2023

Table of Contents Technical Support Customer Success/Relationship Managers Marketing Sales Team Data Scientist Finance UX Researcher UX Designer Content Designers and Conversational Designers Engineering Legal Security (IT) PMO (Product Management Office) (Bonus!)

Onboarding KPIs 52

Onboarding KPIs Weak Development Team Research Software Customer Experience 52

Userpilot

SEPTEMBER 14, 2023

What customer discovery questions should product managers ask to accurately identify the unsatisfied needs of potential customers and validate ideas? To collect the necessary data, you can conduct customer discovery interviews or trigger in-app surveys. Let’s get right to it!

Product Research 87

Product Research Customer Feedback Data Visualization User Testing 87

Userpilot

JANUARY 30, 2023

It delves into the process of collecting customer behavioral data for SaaS and explores real-life examples of how to act on all the data. You’ll learn customer behavior patterns at each customer’s journey stage to spot product growth insights and improve customer satisfaction.

Analytic Tools 94

Analytic Tools Data Visualization Customer Feedback Feedback Software 94

Userpilot

NOVEMBER 19, 2022

What is product service management? How is it different from product management ? Product service management is a marketing function whose objective is to keep track of customer and market need fluctuations and inform product development. Product service management vs product management.

Data Visualization 97

Data Visualization User Testing Research Software Feedback Software 97

Userpilot

JUNE 6, 2023

Product data analytics and product management are inseparable. Instead of relying on their hunches and anecdotal evidence, product teams should leverage data to make informed decisions. Our ultimate guide to product data analytics explores: The most relevant metrics teams should track.

Data Visualization 66

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 66

Alchemer Mobile

DECEMBER 21, 2022

You don’t have the same goals for all of these different groups, so why would your engagement strategy be the same? When you segment by your consumers’ previous histories of engagement, you can more effectively inspire mobile engagement and increase customer retention. Keep your surveys targeted on a certain feature or event.

User Testing 130

User Testing Customer Feedback Feedback Software Product Research 130