Mind the Product

DECEMBER 12, 2017

Having spoken at conferences twice this year on the subject of design and emotion, I was spurred into writing this post by the number of people who gave me positive feedback. We tend to remember the peak of the experience (whether positive or negative) rather than the end-to-end experience. Why is Designing for Emotion so Important?

Data Visualization 127

Data Visualization Reporting Tools Analytic Tools User Testing 127

Tyner Blain

NOVEMBER 1, 2023

How we talk about what we choose to do sets our teams up for success. When developing a product strategy, we are not only activating our teams to go “in that direction” but also establishing “how far to go.” When teams are disconnected from the development of outcome hypotheses, they are disempowered.

Feedback Software 64

Feedback Software Customer Feedback Customer Experience User Testing 64

ProductPlan

MARCH 28, 2019

UX issues may be overlooked, business concerns might be missed, customer relationships can suffer, and the rest of the team will be forced to scramble and pick up the slack. This is why product manager turnover is an essential concern for any product team leader. Why Product Managers Leave Their Jobs.

Product Management 83

Product Management Product Manager Weak Development Team Technical Review 83

Intercom, Inc.

APRIL 5, 2018

Our chat covers how gaming principles influenced her growth experiments, her team’s most successful retention tactics, and much more. Adam: How was the transition from classic marketing to working more with designers and engineers on the growth team? What follows is a lightly edited transcript of the interview.

Customer Experience 223

Customer Experience User Testing Customer Feedback Analytic Tools 223

Userpilot

OCTOBER 20, 2022

This helps you develop strategies to increase customer retention and reduce churn. These are customers who spread positive word-of-mouth and actively recommend your product to others. There are also limited platforms to share reviews with online peers compared to industries like online entertainment. NPS benchmarks.

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

The Product Coalition

FEBRUARY 7, 2018

Product managers and executives we work with often wonder if their colleagues know the difference between a good and bad answer. A well-articulated job-to-be-done sets a point of focus that will lead to developing high-growth products. Your product team’s goal is to get your customer’s job done for them. Whose job is it?

User Testing 60

User Testing Weak Development Team Entertainment Product Research 60

ProductPlan

DECEMBER 18, 2019

There’s nothing wrong with a benefit analysis focused on the positive impacts. Bypassing opportunity costs in the prioritization process can lead to poor decision making. Without entertaining the downsides to our decisions, our prioritization process has large blind spots. The winner gets top billing on our prioritized roadmap.

KPI 52

KPI Weak Development Team Customer Experience Travel 52

Userzoom

DECEMBER 17, 2019

Armed with the proper tools, guidance and methods of communication, you should be able to convince anyone within your organisation about the value of user research and the positive impact it will have on the bottom line – without resorting to cattle-prods, lies or locking yourself in the stationery cupboard and having a very loud cry.

User Testing 122

User Testing Research Software Product Research Customer Feedback 122

Business of Software Conference

FEBRUARY 16, 2021

So, this was focused on software developers, specifically, for dotnet software developers, this very small ad network, I ran those ad networks for a couple years, and realized that that was a terrible business. And I was a software developer before. The Good and the Bad of Taking Money. 2:43 Mark: Yeah.

Feedback Software 59

Feedback Software Weak Development Team Customer Communications Customer Experience 59

The Product Bistro

DECEMBER 28, 2018

Cloth bench seat, no extended cab, an 8 cylinder engine, and none of the modern amenities (such as adaptive cruise control, lane assist, parking assist, entertainment console, etc. Truth is, that these are usually the teasers that are used to get people into the dealership, and give their sales team the opportunity to up-sell.

Weak Development Team 195

Weak Development Team Entertainment Automotive User Testing 195

Userpilot

OCTOBER 11, 2022

How should product managers develop effective product vision statements? Product vision is the long-term objective for the product and serves as the North Star for the product team. A solid product vision increases the productivity and efficiency of the product team because they understand the goal better. Book the demo !

Vision 111

Vision Analytic Tools Data Visualization Reporting Tools 111

Alchemer Mobile

MARCH 18, 2021

During the webinar, you can engage with Team Apptentive by chatting along, I hope you do that. The team will let you know if you are the winner, and we’ll connect with you to get your information so we can send you a prize. OK, so there are a couple of answers here, I’ll let the team decide. So make sure you do that.

User Testing 173

User Testing Webinar Data Visualization Feedback Software 173

The Product Coalition

FEBRUARY 6, 2020

User expectations and pressure on companies have increased: they must be present in multiple channels, generate personalized content and positive user experiences in each of these channels. This is followed by lead generation and the formation of positive user experience. Develop creative skills. Small teams are the norm.

Data Visualization 78

Data Visualization Research Software Reporting Tools Analytic Tools 78

Mixpanel

MAY 5, 2021

Teams are praised whenever they release a new feature (or product) to their customers. Employees on these teams likely felt proud to share something new with the world and maybe even posted their accomplishment on LinkedIn to spread the word and celebrate. Previously, he led growth and product teams at Instacart and Zynga.

Technical Review 144

Technical Review Analytic Tools Customer Experience Software Review 144

Mironov Consulting

SEPTEMBER 23, 2023

Services companies (aka custom development, agencies, outsourcing/nearshoring, contract engineering, consultancies, any work-for-hire) primarily market/sell the time and expertise of their people.  Work ”)  No one cares how big the team is, how long it took to build, or how smart our engineers and designers are.

Reporting Tools 80

Reporting Tools Data Visualization Analytic Tools Feedback Software 80

Gainsight

FEBRUARY 2, 2024

As anyone who has developed a training center will tell you, the number one goal of this effort is to get people to utilize training materials. In the past few years, Northpass has helped some of the world’s most innovative brands (Uber, Shopify, Airbnb, and The Economist) with developing their online learning centers.

Education 52

Education User Testing Customer Experience Research Software 52

Userpilot

SEPTEMBER 16, 2021

Gamification improves metrics by nurturing positive behavioral patterns. Something as simple as giving users a badge when they try out a new feature for the first time incentivizes them to perform that action again in the future, nurturing those positive behavioral patterns. Rewards incentivize repeated usage of a feature.

Research Software 52

Research Software Feedback Software Onboarding KPIs Customer Experience 52

UX Studio: Product Management

JUNE 12, 2018

You likely work close to product development in some sort of tech company. Here, people would better understand the real price they pay for products and services of ethically poor design. This feature came up very often with the brainstorming team here at UX studio. This article seeks to contribute in two of those points.

Research Software 100

Research Software User Testing Data Visualization Customer Experience 100

The Product Coalition

OCTOBER 14, 2019

Part 3) Books are part of Entertainment Industry. There is good content, there is bad content and there is content engineered for most clicks, referred to as “Click Baits”. Publishing industry has their version of Click Baits and once you develop a reading habit you must identify the right books to read. Reading Series?—?Part

Books 60

Books Weak Development Team Entertainment Artificial Inteligence 60

Business of Software Conference

MARCH 27, 2019

Looking back at examples from history including The Eiffel Tower, the invention of the Post-It Note, and the development of the Computer Mouse, Scott’s talk is all about how to think creatively at work – and why it’s so important. Now in 1884, the hot tech sector was not web development, wasn’t cloud computing.

Feedback Software 40

Feedback Software Research Software Weak Development Team Technical Review 40

Business of Software Conference

MARCH 30, 2021

There was only one team member brave enough to take him on. He wasn’t doing a bad job at all, Kirk Baillie. So can I start with the most memorable in a bad way? So it was certainly quite a pivotal, pivotal point in the growth and development of the conference. I mean, laugh out loud, entertaining.

Feedback Software 52

Feedback Software Weak Development Team Events Customer Experience 52

UX Planet

FEBRUARY 13, 2024

We want to invoke positive emotion and create a community, letting those who participate in the community influence it. How we communicate with our teams and our users determines everything. If our team isn’t communicating we have a huge problem as well. Users get personalized entertainment in exchange for data.

Research Software 71

Research Software Customer Experience User Testing Systems Review 71

Product Solving

JULY 15, 2020

The mesh is what captures the high value ideas and what defines the holes that allow inexpensive and bad ideas to fall through. They could come from meetings with customers, your own research and brainstorming, or suggestions from your development team. However, the other end of the spectrum can be just as bad.

User Testing 59

User Testing Weak Development Team Vision Technical Review 59

Business of Software Conference

MARCH 24, 2021

One is that some stuff around product and team and building a new, a new breakout, very different product to the one that you’ve got. And it became quickly overwhelming for us to have so many products with a small team. Basecamp was able to fund the development of hey. The teams decide how to build the thing.

Feedback Software 40

Feedback Software Research Software User Testing Data Visualization 40

Userpilot

NOVEMBER 11, 2020

Hence: team Userpilot has put together the ultimate guide to product adoption and onboarding terminology! With just a bit of help – in terms of product positioning and support for their use cases – Adjacent Users can quickly be turned into successful users. Developers can in turn meet those needs with deliverable features.

Onboarding KPIs 126

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 126

Business of Software Conference

JANUARY 23, 2020

It’s an altogether different kind of product development. What are the positive ones and what are the negative ones. Status relatively easy to do in team based products. Think of your favorite entertainment experience and maybe music and maybe a movie. They tell their friends. They fall in love with them.

User Testing 97

User Testing Customer Experience Feedback Software Research Software 97

Intercom, Inc.

MARCH 19, 2020

As digital first companies (and teams) we are in a really good position to get creative about fostering community online whether with clients, colleagues or family. Ultimately, community-building is about developing leaders. If you’re a leader, ask yourself what has changed that people are still coming to you for?

Customer Experience 37

Customer Experience User Testing Customer Feedback Research Software 37