Userzoom

DECEMBER 17, 2019

Armed with the proper tools, guidance and methods of communication, you should be able to convince anyone within your organisation about the value of user research and the positive impact it will have on the bottom line – without resorting to cattle-prods, lies or locking yourself in the stationery cupboard and having a very loud cry.

User Testing 122

User Testing Research Software Product Research Customer Feedback 122

Nulab

APRIL 27, 2022

The company took a big risk and implemented a highly successful pivot strategy by disrupting the home entertainment industry. No other company was even willing to invest in the technology to support widespread instant streaming of licensed content. Platform pivot : this is when you change the method of delivering a product or service.

Data Visualization 84

Data Visualization Research Software Analytic Tools Customer Experience 84

Mind the Product

APRIL 3, 2019

Joe gave one of the most entertaining and engaging talks at Mind the Product in London 2018, so we followed up with him to get to the stories that he didn’t get to share on stage – including the surprising difference between purchasing a fridge and a washing machine. Troubleshooting a poor product launch.

Customer Experience 113

Customer Experience Product Research User Testing Entertainment 113

The Product Coalition

MAY 21, 2020

In a nutshell, product design encompasses the process of creating a product, from understanding the problem to creating a solution. Instinctively, we all know what bad design looks like. Which mean your customers know what bad design looks like. Now, we can use it to describe both hardware and software design.

User Testing 78

User Testing Research Software Data Visualization Feedback Software 78

Mind the Product

DECEMBER 12, 2017

Startups, small and mid-size companies are becoming more technologically sophisticated. Hardware, software and mobile technologies have become cheaper and easier to deploy, enabling small and mid-size companies to have access to similar if not better technologies than the big boys. But this competitive advantage is small.

Data Visualization 127

Data Visualization Reporting Tools Analytic Tools User Testing 127

Product Innovation Educators

FEBRUARY 4, 2019

Choose the right university partners to drive research and innovation. To explain how their system works and tips for implementing a partner program, Ed Krause joins us. He is the Global Manager External Alliances Research and Advanced Engineering at Ford Motor Company. Summary of some concepts discussed for product managers. [2:26]

Research Software 65

Research Software Analytic Tools Technical Review Product Research 65

BrainMates

SEPTEMBER 18, 2019

It’s heart-breaking that, after all the effort that goes into developing and launching a new Product, from so many different people, 40% of product launches fail. Among his other achievements Kent founded a tech startup in the USA with 2 employees and then grew and scaled it to a global team of 60 in 3 countries before a successful exit.

Product launches 49

Product launches User Testing Weak Development Team Product Research 49

Balsamiq

DECEMBER 11, 2017

Amy Law and Joe Wilson work on the Learning Gateway team at the University of Washington School of Medicine. They are a design group that works directly with faculty to develop and deliver online learning to medical residents and fellows. I’m an instructional designer on a small eLearning development team.

User Testing 75

User Testing Weak Development Team Product Research Feedback Software 75

Balsamiq

DECEMBER 11, 2017

Amy Law and Joe Wilson work on the Learning Gateway team at the University of Washington School of Medicine. They are a design group that works directly with faculty to develop and deliver online learning to medical residents and fellows. I’m an instructional designer on a small eLearning development team.

User Testing 40

User Testing Weak Development Team Product Research Feedback Software 40

The Product Coalition

FEBRUARY 6, 2020

After all, when you know exactly what metrics are growing, what market leaders are betting on, how and what budgets are spent, what marketing solutions are chosen, what practices should be implemented and what to focus on in the near future, life becomes better. We hope this material will help you feel more confident in the coming year.

Data Visualization 78

Data Visualization Research Software Reporting Tools Analytic Tools 78

Gainsight

FEBRUARY 2, 2024

Technology companies are producing more complex software, which can often overwhelm customers during the onboarding process. As a result, it’s common for these customers to quickly abandon new platforms. These are just the tools, however. They’re not just creating great users of their software.

Education 52

Education User Testing Customer Experience Research Software 52

Userpilot

SEPTEMBER 16, 2021

Gamification strategies can be used to generate traffic and conversions from existing software products. A gamification strategy is the process of taking an existing software and using gaming techniques to motivate user participation. Tying a specific emotional state to your software can strengthen these habits.

Research Software 52

Research Software Feedback Software Onboarding KPIs Customer Experience 52

Alchemer Mobile

MARCH 18, 2021

Apptentive’s annual Mobile App Engagement Report serves as a baseline to help app publishers across categories understand their app’s engagement strengths and areas for improvement. Almost all apps experienced significant change in their DAU due to COVID-19. Transcript. I am Christy Culp. So bear with my enthusiasm.

User Testing 173

User Testing Webinar Data Visualization Feedback Software 173

Amplitude

AUGUST 30, 2017

At the Product Analytics Summit in Seattle this past March, we chatted with some of our customers about how they use Amplitude as part of their product development toolbox. Feedback is one of the most powerful tools at your disposal. Back in the 80’s, Intuit released Quicken as a personal finance management tool.

User Testing 71

User Testing Analytic Tools Customer Feedback Feedback Software 71

Product Innovation Educators

DECEMBER 18, 2023

In 2011, he founded Flashpoint, a first-of-its-kind deliberate innovation studio, to develop formative leaders and exceptional technology startups. Both at Flashpoint and at CDI, Merrick works with hundreds of founders and innovators and is developing the discipline of Deliberate Innovation.

Research Software 108

Research Software Weak Development Team Startups Books 108

The Product Bistro

DECEMBER 28, 2018

Cloth bench seat, no extended cab, an 8 cylinder engine, and none of the modern amenities (such as adaptive cruise control, lane assist, parking assist, entertainment console, etc. Truth is, that these are usually the teasers that are used to get people into the dealership, and give their sales team the opportunity to up-sell.

Weak Development Team 195

Weak Development Team Entertainment Automotive User Testing 195

UX Planet

FEBRUARY 13, 2024

TikTok , the most downloaded app of all time, broke a lot of design rules. Just like users influence the products they use based on user research and user-centered design. In-house might also be inflexible , think about how long corporations keep legacy software running. Its concept, however, originates from musical.ly

Research Software 71

Research Software Customer Experience User Testing Systems Review 71

Mixpanel

MAY 5, 2021

Teams are praised whenever they release a new feature (or product) to their customers. Imagine the internal ‘pat on the backs’ and recognition that occurred when Gmail fully launched dark mode for the mobile app, Figma released multi-account to switch between personal and work design spaces, or Apple announced their M1 chip.

Technical Review 144

Technical Review Analytic Tools Customer Experience Software Review 144

The Product Coalition

OCTOBER 23, 2019

Booking, Airbnb, and Expedia disrupted the travel industry by empowering customers with new tools to build their routes, find itinerary options and plan activities. At the same time, travel giants, who heavily invest in their feature-rich apps, set a high bar for travelers’ expectations.

Reporting Tools 60

Reporting Tools Travel Data Visualization Research Software 60

UX Studio: Product Management

JUNE 12, 2018

You likely work close to product development in some sort of tech company. Next, follow some practical examples focusing on Facebook , the platform on everybody’s mind to move the discussion from the abstract towards a real and relatable one. Notification grouping (system and human). First, engage employees.

Research Software 100

Research Software User Testing Data Visualization Customer Experience 100

ProductPlan

FEBRUARY 11, 2020

One software product manager at a small company placed the blame on management. It’s relatively new to have easy access to reams of real-time data and the tools to crunch it quickly. The importance of gut instincts, common sense, and qualitative research get diminished.

Analytic Tools 59

Analytic Tools Research Software Reporting Tools Feedback Software 59

Business of Software Conference

MARCH 27, 2019

Scott Berkun, author of The Dance Of The Possible, spoke at Business of Software Conference USA 2017 about how to unlock your creativity and pursue it in your workplace. Scott Berkun The Dance of the Possible BoS2017 from Business of Software Conference. Now in 1884, the hot tech sector was not web development, wasn’t cloud computing.

Feedback Software 40

Feedback Software Research Software Weak Development Team Technical Review 40

Business of Software Conference

MARCH 24, 2021

Jason Fried is co-founder of Basecamp, a private company based in Chicago that builds the best web tools possible with the least number of features necessary. We’re best known for our product Basecamp which is a project management and collaboration tool We just launched a new thing called Hey recently which is a brand new email service.

Feedback Software 40

Feedback Software Research Software User Testing Data Visualization 40

Business of Software Conference

APRIL 7, 2020

In this BoS Talk you will learn: How to conduct qualitative research to tap into the customer voice more effectively. How to pair quantitative and qualitative research for a more global understanding of the customer journey. Auidence member: entertainment. Entertainment or an experience. What was it that he provided?

User Testing 69

User Testing Customer Experience Data Visualization User Friction 69

Business of Software Conference

JANUARY 23, 2020

Do you design your business software like game designers design games? Rahul Vohra founded Superhuman as the antidote to boring email platforms. Rahul has spoken before at Business of Software in USA 2018 about the product-market fit engine and creating something people love to use. How can you find fun in the usually mundane?

User Testing 97

User Testing Customer Experience Feedback Software Research Software 97

Product Solving

JULY 15, 2020

Characteristics of a Sieve A sieve is a tool used to separate smaller chunks from larger chunks of material. Your product sieve will tell you which ideas are possible solutions and which aren’t worth your time. How do I build a product sieve? Once my product sieve is created, how do I use it?

User Testing 59

User Testing Weak Development Team Vision Technical Review 59

Intercom, Inc.

MARCH 19, 2020

As digital first companies (and teams) we are in a really good position to get creative about fostering community online whether with clients, colleagues or family. Ultimately, community-building is about developing leaders. There is a community of “Potheads” around this Crock-Pot that was developed in America called the Instant Pot.

Customer Experience 37

Customer Experience User Testing Customer Feedback Research Software 37

Business of Software Conference

NOVEMBER 28, 2019

There are three main aspects to sales: Planning, Selling, and Tools. This talk from Stephen Allott takes you throught the journey of planning for success and which rules and tools can help and hinder your organization. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates?

Analytic Tools 40

Analytic Tools Research Software Data Visualization Software Review 40

Userzoom

FEBRUARY 12, 2020

This is a guide for UX and research practitioners who have either newly joined an organization that’s using the Agile methodology, or their current product development is adopting Agile for the first time and they’ve been told to “make UX research happen in this new fangled process immediately please!” . What is Agile?

User Testing 100

User Testing Product Research Research Software Customer Feedback 100