Userpilot

AUGUST 16, 2023

A user retention playbook will keep your customers happy and continue using your product for longer. You can use user retention metrics to identify if there’s a product-market fit problem rather than a retention problem. When developing your product , address app performance issues to improve user retention.

User Testing 98

User Testing Customer Experience Customer Feedback Analytic Tools 98

Userpilot

MARCH 16, 2022

Which customer onboarding metrics can you use to track the success of your onboarding efforts? There is always the possibility that something will go wrong, making your users leave or downgrade. This makes it all the more important to select the right metrics to optimize your customer onboarding.

Onboarding KPIs 98

Onboarding KPIs Customer Experience Analytic Tools Feedback Software 98

Userpilot

JULY 26, 2021

Have you, like me, ever wondered how it’s possible to try so many SaaS products for free? It’s because of something called product-led growth (or product growth for short.). They use their product as the selling point. They promote their products, right? But isn’t that what all companies do? Not exactly.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs User Testing 98

Userpilot

JUNE 12, 2023

Product adoption is a wider process and involves new users adopting the entire product. As all products are different, feature adoption rate benchmarks may not be relevant. Instead, use your internal adoption data to set adoption goals. Use product analytics to identify barriers to adoption.

Onboarding KPIs 19

Onboarding KPIs Analytic Tools Data Visualization Feedback Software 19

Userpilot

OCTOBER 30, 2023

Looking for a good user engagement analysis tool and wondering which one of Heap, Pendo, and Baremetrics is the best option for your SaaS company? The crux of the issue is – to make the right choice, you need to account for your priorities: your different jobs to be done, budget, and the size of your company.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

OCTOBER 30, 2023

Looking for a good SaaS reporting tool and wondering which one of Heap, Pendo, and Baremetrics is the best option for your SaaS company? The crux of the issue is – to make the right choice, you need to account for your priorities: your different jobs to be done, budget, and the size of your company.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

OCTOBER 30, 2023

Looking for a good event tracking tool and wondering which one of Heap, Pendo, and Baremetrics is the best option for your SaaS company? The crux of the issue is – to make the right choice, you need to account for your priorities: your different jobs to be done, budget, and the size of your company.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Events 52