Tyner Blain

MARCH 31, 2024

I’ll demonstrate with a facilitation exercise I ran for a leadership team where we shaped a product – in this case, a bespoke transformation services engagement. I find this to follow the same patterns as developing a product roadmap to operationalize a product strategy. We were ready for the next step.

Weak Development Team 59

Weak Development Team Customer Experience Product Research Leadership 59

Bain Public

OCTOBER 13, 2018

Product Managers rightly face criticism when negotiating or selling product vision to stakeholders. We increasingly turn to data analytics and customer insight in hopes of outlining a product's most pressing problems, whether it’s a user acquisition drop off, a shift in engagement, or failure to sway churn.

User Testing 40

User Testing Data Visualization Customer Experience Customer Feedback 40

ProductPlan

FEBRUARY 11, 2020

Despite general happiness with their jobs , many product managers are still looking to improve some things, and there are some key things they want to change this year. That was one of the takeaways from our Product Managers in 2020 Report with answers from more than 2,500 product management professionals.

Analytic Tools 60

Analytic Tools Research Software Reporting Tools Feedback Software 60

Intercom, Inc.

JULY 4, 2019

It’s in contrast to a really broad and undefined definition. Paul, one of our design managers here, was writing a document and referencing that model you mentioned. The risk, of course, is that Product Management 101 says that shipping a feature without understanding the problem is pretty risky.

User Testing 212

User Testing Customer Experience Feedback Software Research Software 212