2001 Events Vision Weak Development Team 
Intercom, Inc.
AUGUST 13, 2019
In a recent talk at UX London , I discussed some lessons learned while growing the design team at Intercom, reflecting on the technology industry’s obsession with tools, and pointed out how our sense of tools as objects or apps blinds us to the reality that the processes we adopt and develop are also, in effect, tools.
The Product Coalition
MAY 15, 2019
Scrum came about even earlier than the agile manifesto almost a whole decade to be exact (although you can traces origins earlier back to 1986 with the article The New New Product Development Game ). In fact they decided to broaden the scope of the role by bringing it closer to the team and customers?—?this
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Business of Software Conference
DECEMBER 11, 2019
Agile methodology sounds confusing and difficult, but Bethany Pagels-Minor breaks it down to bite-size slices of delicious cakes that will will help every team work better, communicate better, and provide better returns. Upcoming Events. It’s called ‘the many flavors of agile and what’s the right one for your team?’
Product Talk
FEBRUARY 8, 2017
Instead, product teams are experimenting their way to viable solutions. We are putting our customers first, taking the time to discover unmet needs, and developing solutions that address those needs. into context and help product teams know what to use when. We no longer take months or years to release value to our customers.
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