Userpilot

MARCH 23, 2022

Reach out to promoters to ask for reviews or recommendations. Userpilot is a fantastic tool for collecting and analyzing NPS feedback. NPS is a type of user survey developed in 2003 by Bain & Company. NPS leaders by industry (Image source: Satmetrix systems). Follow-up with detractors and close the feedback loop.

Product Research 98

Product Research Feedback Software Analytic Tools Research Software 98

Johanna Rothman

OCTOBER 20, 2020

The original signatories of the Manifesto for Agile Software Development wanted to solve these specific problems: How can we: Bring more adaptability to software development? Especially since teams now had these levers, from the iterative and incremental approaches: Prototype something for fast feedback.

User Testing 66

User Testing Software Review Agile Product Research 66

Usersnap

FEBRUARY 20, 2020

His research culminated in a paper published in the Harvard Business Review in 2003, where Reicheld summarized his findings and unveiled the NPS metric and its associated survey question. There are plenty of advantages associated with using the NPS system to measure customer loyalty and satisfaction. The advantages of NPS.

Data Visualization 64

Data Visualization Feedback Software Reporting Tools Analytic Tools 64