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10 Best SaaS Knowledge Base Tools To Educate Customers About Your Product Effortlessly

Userpilot

How can you use knowledge base tools to guide your customers and remove their frustrations while using your product? An in-app knowledge base enables you to take advantage of the self-serve support model for effective customer service delivery. There are numerous knowledge base tools in the market.

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Concept Testing Examples and Methods for SaaS

Userpilot

Userpilot can help gather user feedback with in-app surveys , use feature tagging and heatmaps to validate survey responses and conduct A/B experiments. Book a demo and get started! Concept testing is a powerful tool, but like any tool, its effectiveness depends on how you wield it. What is concept testing?

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Citrix Troubleshooting 101: Frequently Asked Questions

eG Innovations

Citrix Virtual Apps and Desktops deployments are performance sensitive. There are many components both datacenter-side and client-side which must be optimally performing together to deliver a consistent and performing virtualized apps and desktops solution. Windows 2016. We have XenApp 6.5/XenApp XenApp 7.6,

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5 Ways to Make Smarter Product Bets with Product Intelligence

Amplitude

Forty-five percent spend little to no time on implicit needs , but 83% expect them to have a huge business impact, according to research by SiriusDecisions in their Process for Understanding Customer Needs for Innovation survey, 2016. Here’s an example: Say you have a client who is a product manager of online video-editing software.