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Why Accessibility Matters in a Post-Pandemic, Majority-Digital World?

The Product Coalition

Many worked from home on tasks ranging from organising team activities via Slack, analysing data and collaborating on documents via Google Docs, to discussing strategies via Microsoft Teams and coaching clients via Zoom. 3]: Judge Holds Winn-Dixie Supermarket’s Website Violates the ADA (14 June 2017).

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Little Otter’s Rebecca Egger on making mental health care accessible to all

Intercom, Inc.

In 2017, she started working as a product lead at the Chan Zuckerberg Initiative, building their infectious disease program and IDseq, an open-source online platform to spot movement of diseases across borders, the emergence of new illnesses, or the spread of drug-resistant strains. It’s all about the family setting.

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HubSpot’s Michael Redbord on staying in touch with your customers as you scale

Intercom, Inc.

But as the business becomes more successful – and there are resources to build a support team – additional layers begin to separate executives from their customers. Since 2010, he’s helped the company grow to more than 40,000 customers and helped scale the support team to more than 500 employees to assist those users. Short on time?

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How to launch a marketplace: A zero-to-one experience

The Product Coalition

I’d like to share a few product management insights from Synch, a company I co-founded in 2017, to help entrepreneurs who are launching new marketplaces. If you have enough users and enough development & design resources, you should go for it. Synch 2017 | Doctor profile page improvements?—?Notice

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Management coach Lara Hogan on perfecting the leadership craft

Intercom, Inc.

Each person on your team has different needs, responds to feedback in different ways and evolves in different trajectories – and management should always reflect that. Even when you reach the perfect team dynamic – a new hire or budget cut can easily throw things off balance. What does good, actionable feedback look like?

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The DIY Illusion

Mironov Consulting

I call this the Do It Yourself Illusion : the idea that broadly available commercial products don’t give us exactly what we want, but our internal team can whip up just the right thing. Our technical lead is tapped for a quick estimate to build a similar application internally, and approve funds (budget) to build it.

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How to Be an Ethical Product Manager

The Product Coalition

Ethics seem to be something of a battle for big tech companies. point of view, the general population are becoming more and more tech literate and recognise bad practices from a mile away. We have a problem stepping away from the tech products we love. At least the tech-savvy among us do.