UX Planet

FEBRUARY 2, 2024

The fundraiser together with the person in charge creates a campaign on a platform aimed at potential donors and then the potential donor will determine their choice to donate or not, then the results of the donation are distributed by the fundraiser and the person in charge/platform.

Reporting Tools 52

Reporting Tools Research Software User Testing Customer Experience 52

Alchemer Mobile

APRIL 28, 2021

One size did not fit all for Utilities apps in 2020. In our 2021 Mobile App Engagement Benchmark Report , a study of 1,000 apps across a billion+ app installs, we take a close look at apps in the Utilities category. Ratings and Reviews. Travel apps ratings and reviews were around or slightly lower than macro app averages.

Feedback Software 234

Feedback Software Systems Review User Testing Travel 234

The Product Coalition

MARCH 11, 2024

Boasting over 500 million users , it offers a freemium model: free basic language courses with an option to upgrade to Duolingo Plus for an ad-free experience, offline lessons, and streak repair. But there is a secret weapon in Duolingo’s arsenal — gentle nudges that persistently push users toward the premium experience.

Research Software 105

Research Software Reporting Tools Artificial Inteligence Customer Experience 105

Alchemer Mobile

APRIL 2, 2021

While we watched brave, brilliant healthcare workers combat the pandemic on the front lines, the mobile technology used to support their efforts from home underwent massive change. In our research, Healthcare apps are divided into two subcategories: Medical (public health, condition management, reproductive services, insurance, etc.)

Healthcare 147

Healthcare Feedback Software Research Software User Testing 147

eG Innovations

MARCH 26, 2021

In this blog post, we will look at five key capabilities that VMware Horizon administrators need in their monitoring tools to enable them to monitor, diagnose, fix, and operate their VMware Horizon deployments: 1 Monitoring the User Experience of VMware Horizon Users. 5 Reporting and Analytics.

Reporting Tools 105

Reporting Tools Analytic Tools Data Visualization Software Review 105

The Product Coalition

JULY 8, 2020

As an entrepreneur, CEO, or project manager, you might be interested in outsourcing software development to another country and getting still high-quality work done for fewer costs. Likely, we understand everything that may become your subject of concern when making a decision to hire an offshore software development company.

Software Developers 78

Software Developers Software Development Reporting Tools Software Review 78

Alchemer Mobile

JUNE 24, 2020

A huge number of consumer transactions now happen digitally due to COVID-19. As a result, 2020 is the most we’ve seen brands leverage mobile customer feedback to improve their products and adjust their overall business goals. To unlock mobile sentiment data, you must measure shifts in customer emotion over time.

User Testing 227

User Testing Customer Experience Customer Feedback Feedback Software 227

Alchemer Mobile

APRIL 7, 2021

Finance brands were generally spared by the marketplace shakeup of 2020. In our 2021 Mobile App Engagement Benchmark Report , a study of 1,000 apps across a billion+ app installs, we take a close look at apps in the Finance category. Ratings and Reviews. In 2020, the results were no different.

Finance 147

Finance Feedback Software Research Software Systems Review 147

The Product Coalition

JANUARY 15, 2021

In Aug 2020, Google Play released the In-App Review API which lets app developers prompt users to submit Play Store ratings and reviews for the app without the inconvenience of navigating outside of the app or game. Once submitted, the review is sent to the Play Store and eventually displayed.

Feedback Software 125

Feedback Software Systems Review Software Review Reporting Tools 125

The Product Coalition

JUNE 17, 2020

2020 is only halfway done, but it already was a big year for Product Management. We manage everything from product launch, forecasting, planning to product marketing and sales and when things change drastically Product Managers are expected to be agile and stay on top of technology tools to save the day.

Customer Communications 78

Customer Communications Feedback Software Reporting Tools Technical Review 78

Alchemer Mobile

DECEMBER 21, 2022

Instead, let’s cut right to the chase: Retargeting the right customers at the right time and in the right place is the ultimate key to driving mobile customer engagement. Now, it might sound like common sense to say, “just retarget your customers to boost engagement,” but let’s break down what this actually means.

User Testing 130

User Testing Customer Feedback Feedback Software Product Research 130

Intercom, Inc.

DECEMBER 28, 2022

For one, Eoghan McCabe , our Co-founder and Chairman, returned to the role of CEO , the position he had held from our founding in 2011 until 2020 – and he is bringing a renewed focus on the customer service space, so you can expect to see even more innovation from us in that area. Zara Burke , Principal Editor. And breathe!

Reporting Tools 118

Reporting Tools Technical Review ChatGPT Customer Experience 118

The Product Coalition

AUGUST 30, 2021

Due to the fast-faceted customer preferences, the demand for ready-to-eat food products has been increasing. New technologies help to derive the flavors from fruits and vegetables. Most countries are in lockdown, the customer purchase volumes have negatively impacted the growth of processed food items.

Reporting Tools 127

Reporting Tools Software Review Systems Review Technical Review 127

Userpilot

JANUARY 21, 2021

The best product walkthrough tools are the ones that keep evolving and improving year after year. Technology and best practice are always moving on, so don’t waste your time checking out last year’s guides. Check out our selection right now: How do I pick the best product walkthrough tools? They’ll be out of date!

Analytic Tools 97

Analytic Tools Feedback Software Reporting Tools Data Visualization 97

eG Innovations

FEBRUARY 17, 2020

A new year is upon us once again; the holidays are over and it’s time to get back to work. You want your end-users to experience less technical faults by having a system in place that allows you and the team to be more proactive. If any of those services are impacted by a technical fault, the fault needs resolved fast.

Data Visualization 59

Data Visualization Analytic Tools Reporting Tools Weak Development Team 59

Product Innovation Educators

MAY 18, 2020

After hosting the 2020 virtual summit for product managers and product VPs, I’ve been asked many times for my lessons learned: what made it great, what would I do differently, what advice I have, what I learned about launching a product, etc. Customer research. Email and social media messages planned ahead of time.

User Testing 118

User Testing Research Software Feedback Software Reporting Tools 118

Intercom, Inc.

JANUARY 5, 2022

In today’s data-driven SaaS scene, these can affect hundreds of millions of users and cause damage in the billions of dollars, and as compliance frameworks become requirements to do business, businesses are turning to third-party services that can help expedite and facilitate the process. It’s becoming the bare minimum. Start early.

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Reporting Tools Data Visualization Software Review Technical Review 211

Agile Velocity

MAY 29, 2020

The eagerly anticipated 14th Annual State of Agile Report was published earlier this week, and like previous publications, there are some fantastic insights. The top benefits of adopting Agile in this report are fairly consistent with recent years. Compared to 51% in 2020, there was an increase of 12% over nearly a decade.

Reporting Tools 52

Reporting Tools Agile Systems Review Customer Experience 52

Usersnap

JUNE 8, 2020

Usersnap’s 1st virtual summit, The Journey To Customer-Centric Growth , set sail on May 20th 2020. Customers are evolving, and so should your CX practices. Technology, customer behaviors and the unforeseeable pandemic were the hot topics many of the speakers touched on and asked about by the audience.

User Testing 40

User Testing Customer Feedback Customer Experience Feedback Software 40

ProductPlan

DECEMBER 11, 2019

And in 2020 we will more than double what we’ve done to keep up with all the changes. Sure, product managers need numbers to report up the chain to track progress around goals. In our upcoming 2020 Product Management report, 34% of product managers said that t heir primary product success metric was business-oriented metrics.

Technical Review 59

Technical Review Systems Review Software Review Onboarding KPIs 59

Intercom, Inc.

JULY 29, 2021

Well, at the beginning of 2020, no one had the playbook for that. Fortunately, Mark had quite a bit of experience working and scaling teams in demanding, hypergrowth environments. We started from scratch and we had a six-week turnaround time to take our training. Here are some of our favorite takeaways from the conversation.

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Feedback Software Reporting Tools Customer Experience Weak Development Team 223

The Product Coalition

MAY 3, 2020

Fast forward to 2020?—?a With very fewer peer interactions, these humble entrepreneurs are able to master the must-haves of their businesses like social media management, website development, and finance with powerful tools and resources. This article is a review of a newbie platform, Ubercircle. What’s Ubercircle 2.0?

Research Software 88

Research Software Reporting Tools Startups Customer Experience 88

Alchemer Mobile

JUNE 10, 2020

In addition to content, timing of surveys is critical. A survey that interrupts a customer’s in-app experience will rarely be well-received. The data in this post shows us how winning brands design in-app surveys for great customer feedback flows. The average NPS for Apptentive customers in 2019 was +25.

Product Research 147

Product Research Feedback Software User Testing Systems Review 147

Intercom, Inc.

DECEMBER 21, 2021

We’re not exactly sure how, but yes, it’s that time of the year again. More than integrations and features and quarterly reports, back in August, Intercom turned 10. Farhan Virji , Vice President of Customer Happiness at Later. Code for America’s Amanda Renteria on defining the citizen experience.

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

Intercom, Inc.

FEBRUARY 7, 2019

How do you name an all-in-one solution for a plethora of problems, which – until now – have required individual tools? Coda’s purpose: prove that docs can be as powerful as apps – and provide an elegant solution to the problems of 2020, not 1980. Short on time? Timing has been everything from Coda.

Feedback Software 171

Feedback Software Reporting Tools User Testing Data Visualization 171

Modus Create

JUNE 16, 2022

Among many benefits, cloud technology helps financial companies meet the evolving needs of consumers and lower infrastructure costs. An Atlassian poll of customers revealed why financial companies are moving to the cloud and how it compares with customers in other sectors. Source: Atlassian.

Reporting Tools 52

Reporting Tools Technical Review Data Visualization Banking 52

The Product Coalition

JULY 10, 2020

Starting changing, and I am not referring to the introduction of a new video conferencing tool, always requires the acceptance that there is a problem that needs attention. Join the 25th Hands-on Agile meetup on August 20, 2020, to explore the virtual Ecocycle Planning. ?? Do you want to get this article in your inbox?

Agile 83

Agile Reporting Tools Feedback Software Systems Review 83

eG Innovations

NOVEMBER 19, 2020

This short article was first published on the Dutch IT Channel on 17 October, 2020. This shift is having a significant impact on the managed services activities of SLTN , a service provider from the Netherlands. And when ‘something’ does not function properly, the customer calls the SLTN Service Desk.

Data Visualization 52

Data Visualization Reporting Tools Customer Feedback Customer Experience 52

Modus Create

JUNE 30, 2021

Towards the end of 2020, we made five predictions on digital transformation trends for 2021. Since we are right in the middle of the year, it’s the perfect time to revisit them. CMOs would use their budget and expertise to take the lead in understanding their target customers. . Rise of the Super Boutiques.

Data Visualization 94

Data Visualization Research Software Reporting Tools Artificial Inteligence 94

Roy Madden

JUNE 15, 2021

When the world went into lockdown back in March 2020, Steve Makofsky , like many of us, was feeling a little restless. Steve, a long-time tech executive (Disney, Nike), is an engineer with a passion for streamlining his workflow and feeding his mind. Then, coronavirus struck and Steve found himself with time on his hands.

Technical Review 100

Technical Review Reporting Tools Research Software Systems Review 100

PMLesson's Ace the PM Interview

APRIL 26, 2022

How to Write a Data Scientist Resume That Gets You the Job Ready to write a data science resume that shows off your analysis skills, programming languages, and relevant experience to help you land your next data scientist role? Exponent Anthony Pellegrino Why Choose a Career in Data Science or Analytics?

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Research Software 52

The Product Coalition

DECEMBER 17, 2019

Devices like the Google Pixelbook come with a 360 hinge so users can switch effortlessly between laptop and tablet. The Samsung Galaxy Fold, for example, comes with Galaxy Buds for ‘a totally cordless sound experience’ which also recharges wirelessly. Siri received mixed reviews when she first landed in the iPhone 4S in 2011.

Wireless 79

Wireless Technical Review Research Software User Testing 79

Gainsight

AUGUST 31, 2020

It is a stationary bike system built with a large screen at the front, enabling users to live stream or follow on-demand workouts at home. working on radar systems. None of her employment at that time was about product management. What is also curious about Peloton is that it is a lesson in product experience and SaaS.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Feedback Software 52

Intercom, Inc.

FEBRUARY 23, 2022

This is especially true among employees experiencing increasing demand due to the pandemic, such as support agents, as our latest Customer Support Trends Report shows: 64% of support leaders say their team has felt burned out in the past 12 months. Short on time? We often blow stressful situations out of proportion.

Reporting Tools 118

Reporting Tools Research Software Technical Review Product Research 118

Surya Suravarapu

FEBRUARY 27, 2020

Customer-centricity is everywhere in the business vocabulary, perhaps one of the most used buzzwords mentioned in elevator pitches and executive decks. Are we really customer-centric? Our success as Product people lies to a great extent on how well we understand the not-so-obvious patterns in the customer intent and behavior.

Feedback Software 52

Feedback Software Product Research Reporting Tools Research Software 52

The Product Coalition

AUGUST 4, 2020

Join the 25th Hands-on Agile meetup on August 20, 2020, to explore the virtual Ecocycle Planning. shall I stay or shall I go, so to speak: Statements from Clients “How many teams can you handle at the same time?—?three Hideshi Yokoi, former President of the Toyota Production System Support Center in Erlanger, Kentucky, USA.)

Agile 89

Agile Software Review User Testing Download 89

eG Innovations

NOVEMBER 30, 2021

Since early 2020, there has been a massive growth in the number of active Microsoft Teams users and organizations deploying Teams; now, there are more than 200 million monthly active users across the globe. Multimedia processing, however, can quickly send the end-user experience south. Optimized Delivery of Teams.

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Reporting Tools Data Visualization User Testing Software Review 52