Intercom, Inc.

DECEMBER 21, 2021

With that in mind, before we welcome the new year and all the good things to come, we’ve gathered our favorite insights and nuggets of wisdom from 2021 in a special wrap-up episode. Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. And here at Intercom, 2021 saw us reach many milestones.

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Reporting Tools Feedback Software Research Software Technical Review 118

Atlassian

JANUARY 27, 2022

All Atlassian’s ITSM competitors are monolithic solutions that start at half a million dollars and need an army of consultants to get started. Forrester Wave, Enterprise Service Management Q4 2021. As part of Jira Service Management, Percept.ai’s virtual agent technology will automate day-to-day support interactions.

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Reporting Tools Data Visualization Analytic Tools Research Software 52

Mixpanel

MARCH 7, 2021

“I’m currently the founder of LevelUp, a startup aiming to revolutionize mentorship by creating a platform connecting women mentors and mentees based on role, industry, career interests, and goals. I’ve personally struggled a lot with finding an appropriate professional mentor and started LevelUp to fix this problem.

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Feedback Software Research Software Analytic Tools Reporting Tools 52

Gainsight

JUNE 10, 2021

Jen gave critical insight on how to provide training, coaching, assets, and tools through Gainsight’s CS Enablement. PX, I Still Love You: Nurturing Customer Success Using Your Product Harshi Banka Regional Director of CS, Gainsight P and Mickey Alon CTO and Founder, Gainsight PX star in the session “PX, I Still Love You.”

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