Intercom, Inc.

DECEMBER 21, 2021

With that in mind, before we welcome the new year and all the good things to come, we’ve gathered our favorite insights and nuggets of wisdom from 2021 in a special wrap-up episode. Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. Zanade Mann , founder of Black Women’s Business Collective.

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Reporting Tools Feedback Software Research Software Technical Review 118

Mixpanel

MARCH 7, 2021

Getting that feedback is invaluable in shaping opinions, planning projects, and presenting strategy to management.” “I’m currently the founder of LevelUp, a startup aiming to revolutionize mentorship by creating a platform connecting women mentors and mentees based on role, industry, career interests, and goals.

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Atlassian

JANUARY 27, 2022

All Atlassian’s ITSM competitors are monolithic solutions that start at half a million dollars and need an army of consultants to get started. Not only that, but Forrester also recognized Atlassian’s strategy for enterprise service management with the highest possible score. Forrester Wave, Enterprise Service Management Q4 2021.

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Gainsight

JUNE 10, 2021

From major players in the field such as Delphix and ADP to Okta, Lumen, and Glint, get ready to hear about Customer Success Operations, CS at Scale, CS Strategy, Human First Customer Success, and Product Experience. Jen gave critical insight on how to provide training, coaching, assets, and tools through Gainsight’s CS Enablement.

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