Intercom, Inc.
DECEMBER 21, 2021
From the ongoing pandemic to political turmoil around the globe, we can all agree that 2021 has been a lot to handle. Even more than a good pun, though, I love how customer research is embedded into the very fabric of how we build, market, and sell Intercom. The support leader’s guide to personal, efficient human support.
The Product Coalition
OCTOBER 20, 2023
With AI technology, marketers can identify microtrends and even predict trends, saving time and resources through automated digital marketing services. The marketing industry is not immune to this digital transformation, as prominent brands are beginning to take advantage of the opportunities it presents. billion U.S.
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Userpilot
JULY 19, 2021
The study showed that companies that get customer success right prioritize technologies that improved customer experience. A Customer Engagement Platform (CEP) is an example of a tech solution that can help you achieve a great customer experience. What is a customer engagement platform (CEP)?
Intercom, Inc.
DECEMBER 21, 2020
We adapted quickly to working from home, launching groundbreaking new features to supercharge our conversational support and customer engagement tools. The art of marketing in a crisis. A must-read for marketers dealing with change or crisis. The subtle nuances of remote communication.
Intercom, Inc.
FEBRUARY 22, 2022
From the beginning, we’ve considered customer data to be one of Intercom’s most critical assets and focused our efforts on protecting it by building strong internal security foundations for our product and infrastructure. . As we scale, we’re working with larger mid-market and enterprise customers with more complex needs and specifications.
Userpilot
NOVEMBER 16, 2021
In-product messaging displays to your customer inside your product while they are using it. The immediacy and relevancy of in-app communication means that it’s a powerful tool for your product marketing department. In-app messages are a product marketer’s dream.
Innovatemap
SEPTEMBER 1, 2021
According to Fundz , the mean Series A funding round in 2021 so far is around $22.3 In actuality, this is a great time to throw gas on the fire, per se, with product improvements and product marketing that can be a catalyst for landing funding. Improve Product Marketing. There is no time for much of anything but pushing forward.
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