Intercom, Inc.

DECEMBER 21, 2021

With that in mind, before we welcome the new year and all the good things to come, we’ve gathered our favorite insights and nuggets of wisdom from 2021 in a special wrap-up episode. Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. Paul Adams , SVP of Product at Intercom.

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

The Product Coalition

DECEMBER 19, 2021

The first product manager in a startup is a critical role with immense impact on the startup’s success?—?both Photo by Tolga Ulkan on Unsplash When I joined Twiggle as their first VP Product I was the thirteenth employee. Shortly after I started, the CEO surprised me by saying I should hire a product manager.

Product Management 166

Product Management Product Manager User Testing Weak Development Team 166

Business of Software Conference

FEBRUARY 16, 2021

And we also learned that kind of the market we’re in wasn’t the best. And so, it’s like a six-month lag between when we make that first conversation, maybe you’re spending money on marketing, or whatever, and then six months until we get a check in the bank. And just a slow, gradual growth. SEEDSTRAPPED.

Feedback Software 59

Feedback Software Weak Development Team Customer Communications Customer Experience 59

Userpilot

MARCH 7, 2024

78% of women in tech report feeling like they must work harder than male coworkers to prove themselves [Source: Trustradius , 2021]. Product Manager @ Microsoft & Top Product Management Voice Olga Mykhoparkina – CEO & Founder of Quoleady *Quotes have been lightly edited for clarity TL;DR When did you get into tech?

Technical Review 105

Technical Review CTO Coach Startups Feedback Software 105

Gainsight

JULY 1, 2022

Increasing investments make it easier than ever to launch a new business, but the proliferation of new products in the market means it has never been more challenging to achieve growth. A traditional model based on the marketing and sales funnel no longer works effectively to build sustainable growth for subscription-based SaaS.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Mixpanel

MARCH 7, 2021

According to TechTalent Charter , women make up only 19% of the tech industry and only 37% of UX and product roles. Another report by ProductPlan independently confirms women account for just 37% of product manager roles. ” Shelly Shmurack Data & AI Product Manager, Aspectiva, a Walmart Global Tech company.

Feedback Software 52

Feedback Software Research Software Analytic Tools Reporting Tools 52

Gainsight

JUNE 10, 2021

The Power of CS from an Investor POV Nello Franco Managing Director Vista Consulting Group, Christina Kosmowski President of LogicMonitor, and Kevin Meeks CCO Apptio share their perspective on the power of Customer Success from an Investor Point of View. What a show this will be!

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Feedback Software Research Software User Testing Onboarding KPIs 52