Intercom, Inc.

DECEMBER 28, 2022

We’ve made it to the end of 2022 – 12 months in which everything changed for the tech industry. In this post, the Intercom Content Team picks our highlights from a busy 2022 – we published over 150 pieces of content, including guides about customer support and customer retention. 2022 has provided us with some truly great series.

Reporting Tools 118

Reporting Tools Technical Review ChatGPT Customer Experience 118

UX Planet

JANUARY 29, 2024

Building an AI Machine for Screen Generation The role of the design system team is clear, and it is to build and maintain the design system for all teams. Soon, the design team will likely need to train an artificial intelligence system. Here is an example of a test I did with ChatGPT. This will no longer be the case.

Analytic Tools 80

Analytic Tools Systems Review Data Visualization ChatGPT 80

Userpilot

DECEMBER 18, 2022

After the overnight success of Chat OpenAI, it’s no wonder predictions related to using AI and machine learning to increase our understanding of user behavior , greater automation of low-level tasks , and GPT-4 dominate Product Managers’ and Marketers’ projections for the upcoming year.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Product Research 98

Department of Product

SEPTEMBER 28, 2023

Paris-based company Mistral is hoping to capitalise on this sentiment and has announced the launch of its own free LLM it says outperforms competitors. OpenAI has updated ChatGPT to include the ability to ‘see, hear and speak’. Image input allows users to upload photos and get hints or further information.

Research Software 52

Research Software Analytic Tools Reporting Tools Data Visualization 52

Department of Product

NOVEMBER 2, 2023

Knowledge Series – How to manage API integrations In this Knowledge Series, we explore some of the most important aspects of managing third party API integrations so that you’re fully equipped to deal with the complexities of API integrations and everything they entails. One video has amassed over 3.4 million views.

Data Visualization 52

Data Visualization Research Software Analytic Tools Reporting Tools 52

Usersnap

JANUARY 8, 2024

Technological advancements – Consider the strategy pivots required after the launch of ChatGPT in Nov 2022, New requirements – Customers and their needs evolve daily, Changing Business needs , and Your level of understanding about the problem. Iterative product development, on the other hand, embraces change.

Feedback Software 59

Feedback Software Weak Development Team User Testing Development 59