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2021 in conversation: Learnings from the podcast

Intercom, Inc.

More than integrations and features and quarterly reports, back in August, Intercom turned 10. Thank you all for listening over this past year – we hope you enjoy this episode and we’ll see you in 2022. Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. And what a year it has been!

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Drata’s CEO Adam Markowitz on creating a culture of cyber security

Intercom, Inc.

In today’s data-driven SaaS scene, these can affect hundreds of millions of users and cause damage in the billions of dollars, and as compliance frameworks become requirements to do business, businesses are turning to third-party services that can help expedite and facilitate the process. And that’s where people like Adam Markowitz come in.

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Product Qualified Leads (PQLs): A use case in CS/Product collaboration

Gainsight

If you’ve ever watched the show Ted Lasso , you’ve noticed that it is in many ways a tale of two coaches: Ted Lasso and Coach Beard. . Coach Beard is focused on data and results, using his expertise in the game to push the team toward winning. That means in-product messaging, email alerts, playbooks, and more.

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Our Q2 FY22 letter to shareholders

Atlassian

Download our Q2 FY22 earnings report here. We’re building a cloud platform that lets us ship new capabilities and products quickly, as we’re beginning to see with Point A. Marty Hagewood, a software development manager at EMC Insurance Companies, experienced this first-hand. Fellow shareholders, Prefer a PDF? No worries!