Userpilot

AUGUST 18, 2022

Positive customer experiences result in improved customer retention and loyalty. Understanding and applying current CX trends will help your business meet customer needs and retain customers. Users don’t want to wait for ages for customer service agents to respond. Keep an eye on immersive CX technologies, like VR and AR.

Feedback Software 98

Feedback Software Data Visualization Embedded Analytics User Testing 98

Department of Product

NOVEMBER 2, 2023

Plain describes itself as ‘CS without the BS’ and is positioning itself as a modern customer service tool to support modern product development teams. The company reported an 11% increase in revenues, with revenues of $753.2 But many customers are dissatisfied with service bots. Full State of Tech Salaries report.

Research Software 52

Research Software Data Visualization Analytic Tools Reporting Tools 52

The Product Coalition

JULY 10, 2023

According to Wordstream , the cost per lead (CPL) increased by an average of 19% in 2022, with further rises anticipated. The content users made was hilarious and outrageous at times, but importantly it drew a lot of positive attention to the brand. It is technically consumer-generated content — and it can make or break a business.

User Testing 80

User Testing Feedback Software Analytic Tools Data Visualization 80

Userpilot

JANUARY 5, 2022

So the best onboarding software solutions come with the ability to build a knowledge base on your website, and then embed that into your product directly by means of a widget. It’s a lot of work for a department in your business that is likely already stretched to the bone. Not a fun place to be in. Helps the end users.

Analytic Tools 52

Analytic Tools Software Review Data Visualization User Testing 52

Userpilot

FEBRUARY 26, 2024

In this article, we’ll delve into precisely that – helping you determine whether UserIQ is the ideal choice for your proactive customer service needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Let’s get started!

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Userpilot

MARCH 15, 2023

With so many alternatives on review sites, it’s a bit tricky to really choose one. Using a tool for creating interactive guides decreases the technical barrier, so anyone can quickly create an interactive tour. Pendo is a robust product adoption platform with user engagement features, impressive analytics, and in-app feedback.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

Userpilot

NOVEMBER 17, 2022

There are plenty of Spekit alternatives on review sites, but they don’t make the choice any easier. You can use Spekit to onboard employees with interacted walkthroughs, track their progress, and get invaluable insights from its analytics feature. Spekit for user analytics. What is Spekit?

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52