2022 Customer Service Quality Benchmark Report: A roundtable on support strategies for the year ahead
Intercom, Inc.
MAY 19, 2022
With the 2022 Customer Service Quality Benchmark Report , we wanted to look deeper than individual metrics. After all, while metrics help us measure the impact of our work, they only support a narrative. Then, it’s a matter of investing on onboarding and set them up for success. Martin Kõiva , Founder & CEO of Klaus.
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