Department of Product

NOVEMBER 2, 2023

Plain describes itself as ‘CS without the BS’ and is positioning itself as a modern customer service tool to support modern product development teams. The company reported an 11% increase in revenues, with revenues of $753.2 But many customers are dissatisfied with service bots. Full State of Tech Salaries report.

Data Visualization 52

Data Visualization Research Software Analytic Tools Reporting Tools 52

Userpilot

MAY 8, 2024

Deliver exceptional customer support using AI and self-service resources. Identify friction points through analytics like a funnel or path analysis. Userpilot is a product growth platform with feedback, analytics, and engagement features. Integration : to embed tools seamlessly into their workflows.

Data Visualization 93

Data Visualization User Testing Customer Feedback Analytic Tools 93

Userpilot

MARCH 15, 2023

With so many alternatives on review sites, it’s a bit tricky to really choose one. Using a tool for creating interactive guides decreases the technical barrier, so anyone can quickly create an interactive tour. Pendo is a robust product adoption platform with user engagement features, impressive analytics, and in-app feedback.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

Userpilot

FEBRUARY 23, 2023

There are so many alternatives on review sites that it’s hard to pick just one. Userpilot offers the best alternative to both Appcues and Userlane – easy setup of the in-app customer feedback surveys, full customizability, in-app analytics options, and yet – it’s perfectly affordable with plans starting at $249 per month!

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

MARCH 1, 2023

There are so many options on review sites that it’s difficult to pick just one. Additionally, it should be customizable, support feedback analytics and response monitoring, as well as integrate with popular third-party tools. What is the best customer feedback tool, Pendo or Chameleon? There are two major drawbacks to Chameleon.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

MARCH 1, 2023

Collecting and analyzing customer feedback is crucial for businesses that want to enhance the product experience and improve customer satisfaction. Using tools, non-technical people such as product managers or customer success managers can collect and analyze user feedback at scale, without having to rely on developers.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

FEBRUARY 21, 2023

With so many alternatives on review sites, it’s a bit tricky to really choose one. Feedback analytics and response monitoring are the next key features if you want to not only collect feedback but also analyze it and understand the intent behind your customers’ scores. Is Pendo or Apty the best tool for customer feedback?

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52