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14 Best Customer Analytics Platforms in 2024

Userpilot

As you’re researching customer analytics platforms, you’ve probably noticed how hard it is to find reliable information on the available solutions. TL;DR Customer analytics platforms are specialized tools that allow you to collect and analyze data. Let’s dive in! Starts at Silver’s $199/month.)

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Cohort Analysis: Comprehensive Guide for SaaS

Userpilot

Cohort analysis is one of the most useful kinds of product analytics reports. Start cohort analysis by setting clear goals , like ‘Improve customer retention by 10% by January 2024’ and choosing the metrics to track. For example, acquisition cohorts or users who engaged/didn’t engage with a feature.

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ChatGPT for Product Managers: 13 Best Prompts

Userpilot

From analyzing market trends to churning user needs and technical feasibility into golden product ideas, there are many benefits of ChatGPT for product managers. A potent tool, ChatGPT has proven to be a strategic addition to the product management toolkit, churning out ideas in even the most unlikely scenarios.

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Top KPIs Every Product Manager Should Track

Gainsight

Here are the most important KPIs for the performance of your product: Net Promoter Score (NPS). Your Net Promoter Score (NPS) will show you how likely your users are to recommend your product or services to others. For product managers, it’s a way to keep your finger on the pulse of users. Customer Satisfaction (CSAT).