Gainsight

NOVEMBER 2, 2023

“I’m doing this alone and don’t have the time to create content, let alone good content. ” “I know videos and visual content perform better than text in many situations, but I don’t have the budget.” Here’s the thing: You don’t need a ton of content to get started on your customer education journey.

Generative AI 52

Generative AI Customer Experience ChatGPT Webinar 52

Gainsight

OCTOBER 10, 2023

by 2028, up from $6.8b These are the headline-grabbing use cases, but the rise of AI is trickling into other industries, including Customer Education. While still early in its evolution, AI is helping Customer Education teams create more impactful content with fewer resources. What outcomes are your customers expecting?

Education 52

Education User Testing Reporting Tools Data Visualization 52

Department of Product

SEPTEMBER 28, 2023

This week, GA alternative June announced a bunch of new features worth checking out including new integrations with CRMs and ‘computed traits’ which allow users to define metrics based on unique user actions. Spotify has launched a Jam feature which allows users to create a shared playlist and listen to it together in real time.

Research Software 52

Research Software Analytic Tools Reporting Tools Data Visualization 52