2028 Artificial Inteligence ChatGPT Customer Experience 
Gainsight
OCTOBER 10, 2023
In North America alone , total revenues from the artificial intelligence market are expected to reach $128.8b by 2028, up from $6.8b These are the headline-grabbing use cases, but the rise of AI is trickling into other industries, including Customer Education. your goals should really come from your customers and team.
Department of Product
SEPTEMBER 28, 2023
Paris-based company Mistral is hoping to capitalise on this sentiment and has announced the launch of its own free LLM it says outperforms competitors. This new research paper by SSRN suggests that the model leads to a bias towards running very specific, fast experiments with easily measured outcomes.
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