Remove Advertising Remove Analytic Tools Remove Onboarding KPIs Remove Support Training
article thumbnail

A Product Manager’s Guide to Building Customer Loyalty

ProductPlan

In a world where advertising-supported products, SaaS products with monthly renewals, and free trials are de rigueur, customers don’t have nearly as much incentive to stick around as they used to. Swipe and scroll through the dozens of apps you’ve installed over the years, including the ones hidden away in folders.