Intercom, Inc.

SEPTEMBER 23, 2021

I talked to a number of people and asked them, “If every airline took away the miles and you couldn’t get those free trips anymore, would you continue to fly on that airline?” ” And I thought to myself he’s right because doing these customer satisfaction surveys and all that measures history.

Reporting Tools 145

Reporting Tools Customer Experience Airlines Technical Review 145

Userpilot

MARCH 14, 2023

This article compares each tool’s features, pros and cons, reviews, and pricing so you can confidently decide which tool is best suited for your business needs. TL;DR Interactive user guides use a combination of UI patterns that educate customers on how to use the product better. What users say about UserGuiding?

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Userpilot

FEBRUARY 28, 2023

With numerous options for no-code growth tools available on review sites, selecting the best one can be overwhelming. Implementing no-code growth tactics can lead to benefits such as minimizing CAC, decreasing expenses for customer support and success, and increasing customer satisfaction. What users say about Spekit?

Analytic Tools 52

Analytic Tools Feedback Software Software Review Reporting Tools 52

Userpilot

MARCH 15, 2023

Is Pendo or Spekit the best tool for interactive user guides? With so many alternatives on review sites, it’s a bit tricky to really choose one. In-app guides are part of a self-serve onboarding strategy and they reduce support and customer success cost while increasing customer satisfaction. Not convinced?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

Userpilot

FEBRUARY 27, 2023

Is Whatfix or Spekit the best tool for customer feedback? There are so many options on review sites that choosing one can be a bit challenging. The most important and popular ones for collecting customer feedback include the Net Promoter Score, Customer satisfaction score, Customer effort score, product-market fit survey, etc.

Feedback Software 52

Feedback Software User Testing Analytic Tools Customer Feedback 52

Userpilot

MARCH 15, 2023

Is Appcues or Spekit the best tool for interactive user guides? With so many alternatives on review sites, it’s a bit tricky to really choose one. In-app guides are part of a self-serve onboarding strategy and they reduce support and customer success cost while increasing customer satisfaction.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Userpilot

FEBRUARY 27, 2023

Is Walkme or Spekit the best tool for customer feedback? There are so many options on review sites that choosing one can be a bit challenging. The most important and popular ones for collecting customer feedback include the Net Promoter Score, Customer satisfaction score, Customer effort score, product-market fit survey, etc.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52