Intercom, Inc.

DECEMBER 4, 2019

That clarity is one of the main reasons I was so excited to join Intercom earlier this year – the company entered an industry dominated by impersonal and disconnected tools like ticketing systems and email with a vision to “make internet business personal.”. 1 Poor definition of value proposition and feature focus.

Branding 209

Branding Weak Development Team Technical Review Airlines 209

Business of Software Conference

OCTOBER 11, 2023

As usual, you really had to be there but here are the Sigmacorn notes… 9:00 Mark Littlewood: Opening remarks Welcome to BoS! How will we win?

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

Userpilot

FEBRUARY 27, 2023

With so many alternatives on review sites, we know it’s really tricky to choose “the one” We’ll spill the beans though – Spekit is not really a customer feedback tool, you can use it for employee feedback collection, that’s it. TL;DR Collecting customer feedback is an important task for any product team.

Feedback Software 52

Feedback Software User Testing Analytic Tools Customer Feedback 52

Userpilot

FEBRUARY 21, 2023

With so many alternatives on review sites, it’s a bit tricky to really choose one. Collecting customer feedback should be a standard procedure for any product team. It helps keep teams aligned with the shared feature-planning guide. Is Pendo or Spekit the best tool for customer feedback? Cons of Pendo? – Parita P.

Feedback Software 52

Feedback Software User Testing Analytic Tools Customer Feedback 52

Userpilot

MARCH 15, 2023

With so many alternatives on review sites, it’s a bit tricky to really choose one. Appcues is a no-code user onboarding platform that helps non-technical teams track and analyze product usage. You can find more reviews on G2 or Capterra. Is Appcues or Spekit the best tool for interactive user guides?

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Userpilot

FEBRUARY 27, 2023

There are so many options on review sites that choosing one can be a bit challenging. Uncover weak spots of your product and bottlenecks that disturb the customer journey. There are several reasons why you may need one: Collecting customer feedback should be a standard procedure for any product team.

Feedback Software 52

Feedback Software User Testing Analytic Tools Customer Feedback 52

Userpilot

FEBRUARY 23, 2023

With so many alternatives on review sites, it’s a bit tricky to really choose one. Uncover weak spots of your product and bottlenecks that disturb the customer journey. There are several reasons why you may need one: Collecting customer feedback should be a standard procedure for any product team.

Feedback Software 52

Feedback Software User Testing Analytic Tools Customer Feedback 52