Userpilot

JANUARY 23, 2023

A properly-crafted growth marketing framework brings clarity and direction to your SaaS business. It also covers the following: The definition and benefits of a growth marketing framework. It also covers the following: The definition and benefits of a growth marketing framework. What is a growth marketing framework?

Analytic Tools 87

Analytic Tools Feedback Software Framework Data Visualization 87

The Product Coalition

APRIL 25, 2022

No product tool or template can save you if you’re not killing it in these three areas. That’s why we’ve listed 12 tools that the best product managers use to do their jobs better? and not the best product management tools. Product managers (PMs) are ninjas of aligning people, management, and processes.

Analytic Tools 158

Analytic Tools Data Visualization Feedback Software Research Software 158

Userpilot

MAY 20, 2024

Are you trying to develop a customer advocacy strategy for your SaaS but not sure how to go about it? Use product analytics to identify your power users as they make perfect advocates. In-app surveys , in particular NPS , help you find users who are ready to promote your product. If so, this article is exactly what you need!

Analytic Tools 90

Analytic Tools Feedback Software Customer Feedback Customer Experience 90

Userpilot

JULY 8, 2021

Invented in 2007 by Dave McClure, pirate metrics is a framework that is still used by businesses to measure and optimize customer interaction across their lifecycle. But how does the pirate metrics framework work for SaaS and how can it help drive growth? Dave McClure's Pirate Metrics framework. In short- AARRR.

Analytic Tools 96

Analytic Tools Feedback Software Onboarding KPIs Framework 96

Userpilot

JUNE 26, 2023

How to create customer feedback systems to gain insights into user needs ? TL;DR Customer feedback systems are frameworks for collecting, organizing, and analyzing customer feedback for actionable insights. Before you act on user feedback and requests, prioritize them with an appropriate framework. Let’s dive in!

Feedback Software 77

Feedback Software Analytic Tools Research Software Customer Feedback 77

Userpilot

APRIL 28, 2023

Any product manager should understand the power of a product adoption framework as it can transform their ability to help users get value from their product and achieve their goals. We’re going to unpack what adoption is, why it matters, how to measure it, the strategies you can use to improve it and share the right tool for the job.

Analytic Tools 76

Analytic Tools Feedback Software Framework Onboarding KPIs 76

Userpilot

OCTOBER 8, 2022

Instead, you need a comprehensive customer onboarding framework to give you a sense of structure… and set you and your SaaS up for success. A customer onboarding framework is a structured way of thinking about the set of actions, activities, and tools that go into helping a customer experience value.

Analytic Tools 81

Analytic Tools Onboarding KPIs Feedback Software Framework 81

Userpilot

MAY 29, 2023

Having a customer engagement framework in place will make it easier to organize your customer engagement efforts and track their results. A customer engagement model or framework makes organizing and deploying various customer engagement strategies easier along the customer journey. What is a customer engagement framework?

Analytic Tools 70

Analytic Tools Feedback Software User Testing Customer Experience 70

Userpilot

NOVEMBER 24, 2022

Can the RACE framework refine your strategic thinking ability and thus provide you with a simple but effective marketing strategy? Although there are multiple models for defining marketing strategies and tracking marketing success, the RACE framework provides a solid, practical, and simple direction to market strategy development.

Feedback Software 91

Feedback Software Analytic Tools Framework Onboarding KPIs 91

Userpilot

DECEMBER 3, 2021

Want to know how you can use the HEART framework to improve user experience? Google’s HEART framework has been designed to enhance product experience at every stage of the user journey. The HEART framework uses the right combination of user-centered metrics to deliver an enhanced user experience.

Research Software 90

Research Software Analytic Tools Feedback Software Product Research 90

Alchemer Mobile

FEBRUARY 2, 2021

Unfortunately, “If you build it, they will come” does not hold true when it comes to the mobile app launch. This famous line from Field of Dreams is all too representative of how many app publishers face the ‘inessentiality’ of mobile marketing. They focus all of their time and resources on building a great app. It’s marketing.

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

Indicative

JULY 14, 2020

To answer this question, you need an analytics solution that captures and visualizes user journeys. If your analytics capabilities are limited to Google Analytics, you won’t be able to answer these business-critical questions. What you need is a platform that integrates product and marketing data across business units.

Data Visualization 137

Data Visualization Analytic Tools Reporting Tools User Testing 137

Userpilot

JULY 19, 2021

The study showed that companies that get customer success right prioritize technologies that improved customer experience. A Customer Engagement Platform (CEP) is an example of a tech solution that can help you achieve a great customer experience. What is a customer engagement platform (CEP)?

Analytic Tools 97

Analytic Tools Research Software Reporting Tools Customer Communications 97

Userpilot

MARCH 29, 2023

What’s digital analytics? In this article, we also look at different kinds of digital analytics data, how to implement a digital analytics strategy, and the best tools to help you do it! TL;DR Digital analytics allows teams to measure and analyze product performance to improve their digital strategy.

Data Visualization 76

Data Visualization Analytic Tools Embedded Analytics Feedback Software 76

Userpilot

APRIL 30, 2024

Growth marketing is essential for SaaS businesses to build lasting customer relationships , adapt quickly to market shifts, and drive consistent revenue. Checklists are a powerful onboarding tool. Use in-app messages to announce new features and drive upsells and cross-sells. Why should SaaS companies invest in growth marketing?

Analytic Tools 91

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 91

Userpilot

JULY 13, 2022

Do you follow any product manager blogs? In our article, we introduce 20 of our favorite product manager blogs that every product pro should follow, regardless of their experience. Product manager blogs offer practical advice and help you expand your product management knowledge. Our favorite product management blogs.

Blog 89

Blog Analytic Tools Research Software Feedback Software 89

Userpilot

MARCH 15, 2021

In this article, we’ve compiled all the best tools you need to boost customer engagement and categorized them according to the user behavior metrics outlined in the AARRR framework. To harness the incredible value of product-led growth, you need to have the right engagement tools. What is Online Engagement Software?

Analytic Tools 76

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 76

The Product HQ

APRIL 20, 2024

Looking to become a SaaS product manager? The need for SaaS product managers is skyrocketing with each passing year. More and more businesses develop Software as a Service (SaaS) products to remain relevant in their respective markets and grow their income streams. How to Become SaaS Product Manager?

Research Software 52

Research Software Feedback Software Analytic Tools Customer Experience 52

Product Talk

JULY 19, 2023

You know (or you’re in the process of learning) how to identify opportunities , consider different solutions, and identify and test your assumptions. And if you’re working within the continuous discovery framework, there’s a good chance you’re already using the opportunity solution tree to record and track many of these activities.

Analytic Tools 171

Analytic Tools Product Research Customer Experience User Testing 171

Userpilot

AUGUST 16, 2023

How to promote data democratization in your SaaS business to improve decision-making ? Next, assess employee literacy by conducting self-assessment surveys , assessing their current work quality, and monitoring how they use analytics tools. The choice of tool stack should be based on staff data literacy and organizational needs.

Data Visualization 76

Data Visualization Analytic Tools Feedback Software Reporting Tools 76

Userpilot

APRIL 27, 2021

Companies need a stack of SaaS onboarding tools to create personalized experiences and bring users to their “Aha! They needed a combination of their own product for personalized video onboarding, Intercom for email automation, a tool for customer segmentation, and another tool to measure the results.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Userpilot

JULY 4, 2023

Read on to discover how to cross the chasm and scale your technology company. There are five segments in the technology adoption lifecycle: Innovators; Early adopters; Early majority; Late majority; Laggards; Some strategies to crossing the chasm include: Create a buzz to help attract the right technology enthusiast to your product early.

Feedback Software 76

Feedback Software Analytic Tools Research Software User Testing 76

Userpilot

JULY 23, 2023

So let’s go over the basic concepts first, and then see how you can use these templates to grow your business: TL;DR The Jobs-to-be-done framework is a method for developing products. Get direct product feedback through in-app surveys. What is the jobs-to-be-done framework? Why should you use a jobs-to-be-done template?

Framework 85

Framework User Testing Feedback Software Data Visualization 85

Userpilot

MAY 5, 2023

Use product analytics to track feature usage, monitor user progress, and fine-tune your customer success workflow. Automating your workflow using a customer success platform so you can save time, reduce errors, increase efficiency, and improve your results. How to develop customer success workflows for SaaS?

Analytic Tools 70

Analytic Tools Feedback Software User Testing Customer Experience 70

Userpilot

APRIL 23, 2023

What’s a product metrics framework? We also look at how product managers can use Userpilot to implement product metrics frameworks. TL;DR A product metrics framework is a set of metrics used to measure the performance and success of a product so that you can improve it. What is a product metrics framework?

Onboarding KPIs 75

Onboarding KPIs Framework Analytic Tools Feedback Software 75

Intercom, Inc.

DECEMBER 10, 2019

To fully understand what such a change in thinking requires, we’ve realized that it’s important to understand what we call the “product impact framework” – the steps of cause and effect that culminate in positive outcomes for the business. The Product Impact Framework felt like a natural progression from features to outcome.

Onboarding KPIs 281

Onboarding KPIs Framework Product Research User Testing 281

Userpilot

APRIL 14, 2023

Having an effective SaaS onboarding strategy is essential to user success and, by extension, customer retention. In this article, we’ll go over why you need a SaaS customer onboarding strategy, the key components of a successful customer onboarding process, and how to create your customer onboarding strategy in 10 steps.

Analytic Tools 86

Analytic Tools Research Software Feedback Software Onboarding KPIs 86

Userpilot

DECEMBER 6, 2022

It is also one of the busiest, most complex departments, often handling many tools, managing multiple campaigns and events, and coordinating with internal and external stakeholders. The centralization promoted by these tools ensures brand assets and marketing materials are easier to find. What is marketing resource management (MRM)?

Analytic Tools 83

Analytic Tools Feedback Software Reporting Tools Customer Experience 83

Userpilot

APRIL 18, 2023

In SaaS, customer success is needed to ensure that your customers achieve their desired outcomes with your product and become loyal advocates for your brand. In this article, we’ll show you how to build an effective customer success strategy that drives SaaS growth. Offer self-service support via in-app resource centers.

Feedback Software 87

Feedback Software Analytic Tools Customer Experience User Testing 87

Usersnap

DECEMBER 10, 2023

User Acceptance Testing (UAT) is important for more agile software development teams. It’s the last stage in the software development life cycle, and it ensures every product meets the requirements and designations of the users. Price comparison tools often didn’t work. List of user acceptance testing tools ?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

JULY 17, 2023

Do you want to learn how to use data analytics to improve customer experience? Many SaaS founders agree that customer insights are a key driver of product growth. In this guide, we’re going to show you how to use data analytics to improve the customer experience! What is data analytics for customer experience?

Data Visualization 89

Data Visualization Customer Experience Analytic Tools Customer Feedback 89

Userpilot

MARCH 16, 2023

If you want to create an onboarding experience optimized for speed, you might consider using no-code user onboarding tools. One downside is the risk of choosing the wrong tool. There are a number of tools on the market. Choosing the right solution is very important for you and your business. Book a demo now.

Analytic Tools 83

Analytic Tools Feedback Software Customer Experience User Testing 83

eG Innovations

DECEMBER 16, 2021

Cloud computing service models come in three broad categories: Software as a Service (SaaS). Platform as a Service (PaaS). In a SaaS solution, the service provider manages everything, and you can change some configurations once you sign-up. Examples for SaaS, PaaS and IaaS. Cloud service model.

Analytic Tools 59

Analytic Tools Data Visualization Software Review Customer Experience 59

Userpilot

APRIL 28, 2023

In this article, you’ll learn ten best practices for utilizing user onboarding software to create a positive customer onboarding experience for your users. You should gather data from your customers by using in-app surveys. Use multichannel support: in-app messaging , social media groups, or help centers.

Feedback Software 80

Feedback Software Analytic Tools Onboarding KPIs User Testing 80

Userpilot

SEPTEMBER 29, 2022

The SaaS market is saturated and continues to grow rapidly. In this article, we will be discussing everything you need to know about the growth engineering framework and its processes. Growth engineering is a scientific approach to growth that uses data to produce growth solutions. Let’s get started!

Analytic Tools 81

Analytic Tools Feedback Software Customer Experience User Testing 81

Userpilot

MAY 25, 2022

You can use behavioral analytics to understand what your users do inside your product and why they do it. But to do so, you first need to track the right metrics in the app. You can also build custom events to track user behavior in the app. What are behavioral metrics in SaaS? Want to track behavioral metrics code-free?

Analytic Tools 88

Analytic Tools Feedback Software Onboarding KPIs Data Visualization 88

Userpilot

JULY 6, 2021

Is a SaaS product growth strategy essential to a modern business’s survival? What SaaS product growth strategies can you implement to get there? That's exactly what we'll cover in this article: what is a SaaS product growth strategy and what are the main growth strategy types. What is a SaaS product growth strategy?

Feedback Software 97

Feedback Software Research Software Analytic Tools Onboarding KPIs 97