Userpilot

NOVEMBER 26, 2023

Looking for a good SaaS reporting tool and wondering which one of Pendo, UserGuiding, and Product Fruits is the best option for your SaaS company? There are plenty of tools for SaaS reporting on review sites, but they don’t make the choice any easier. There is a better tool for your SaaS than Pendo!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

DECEMBER 15, 2023

Looking for a good SaaS reporting tool and wondering which one of Pendo, Appcues, and UserGuiding is the best option for your SaaS company? There are plenty of tools for SaaS reporting on review sites, but they don’t make the choice any easier. There is a better tool for your SaaS than Pendo!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

DECEMBER 10, 2023

Looking for a good product analytics tool and wondering which one of Pendo, Appcues, and Mixpanel is the best option for your SaaS company? There are plenty of tools for product analytics on review sites, but they don’t make the choice any easier. There is a better tool for your SaaS than Pendo!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

OCTOBER 30, 2023

Looking for a good SaaS reporting tool and wondering which one of Heap, Pendo, and Baremetrics is the best option for your SaaS company? There are plenty of tools for SaaS reporting on review sites, but they don’t make the choice any easier. There is a better tool for your SaaS than Heap!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

DECEMBER 10, 2023

Looking for a good product analytics tool and wondering which one of Pendo, Appcues, and Amplitude is the best option for your SaaS company? There are plenty of tools for product analytics on review sites, but they don’t make the choice any easier. Let’s compare them! Let’s dive in!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

JANUARY 28, 2024

Free-to-paid conversion rate indicates the effectiveness of product value proposition, pricing, and user engagement strategies. Customer retention rate shows customer loyalty and satisfaction and is vital for long-term revenue stability. How do you measure product performance? Product usage dashboard.

Onboarding KPIs 91

Onboarding KPIs Data Visualization Analytic Tools Customer Experience 91

Userpilot

OCTOBER 31, 2022

Looking to drive adoption with contextual user onboarding ? As any savvy product manager will know, picking the right tool is essential to the success of your SaaS – so it’s worth taking the time to choose carefully. Userpilot features: The main platform functionality. Let’s get into it!

Analytic Tools 83

Analytic Tools Feedback Software Onboarding KPIs Data Visualization 83

Userpilot

APRIL 16, 2024

Have your eyes on WalkMe product tours and wonder if it’s the right solution for your business. When it comes to product engagement , it’s important to find the right software with all the features you’ll need for each touchpoint across the user journey. Then you’re in the right place!

Analytic Tools 52

Analytic Tools Feedback Software Software Review Reporting Tools 52

Userpilot

DECEMBER 3, 2021

Let’s go over how you can leverage the HEART framework to improve your SaaS product. Ex-UX researcher at Google, Kerry Rodden, developed the HEART framework to map product goals with appropriate metrics and improve the UX. The Google HEART framework aims to enhance the overall user experience of a software program.

Research Software 90

Research Software Analytic Tools Feedback Software Product Research 90

Userpilot

FEBRUARY 6, 2023

Effective user engagement improves your conversion rate , boosts customer loyalty and retention, and decreases churn. An engagement funnel is customer-focused. It begins with the first customer interaction and continues in-app past the activation point until the user becomes a brand advocate.

Analytic Tools 84

Analytic Tools Feedback Software Customer Experience User Testing 84

Userpilot

APRIL 27, 2023

In this article, we explore the: Most common types of feedback, Top ways to collect actionable feedback, Best practices to follow, And, leading software that’ll get the job done. TL;DR Customer feedback is the data you get from your users about your product and their experience. What is customer feedback?

Feedback Software 65

Feedback Software User Testing Customer Feedback Analytic Tools 65

Userpilot

FEBRUARY 28, 2024

Pendo Engage is an in-app guidance and feedback collection tool to help you track key metrics or usage data. If you decide that Pendo Engage isn’t the right fit for your needs then, we suggest you try an alternative – get a free Userpilot demo to see if our platform would be a better match! Custom themes.

Data Visualization 90

Data Visualization Onboarding KPIs Analytic Tools Feedback Software 90

Userpilot

JANUARY 20, 2024

Looking for an effective user engagement analysis tool and wondering if HelpHero is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether HelpHero is the ideal choice for your user engagement analysis needs. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

JUNE 12, 2023

Goal-oriented onboarding follows the same principle but focuses on helping users achieve their objectives. This sort of onboarding can help you and your team in many ways: faster time to value , an increase in feature adoption rates , and a boost in customer satisfaction (which should be one of your core success metrics).

Analytic Tools 72

Analytic Tools Feedback Software Onboarding KPIs User Testing 72

Userpilot

JUNE 14, 2023

In this article, we’ll cover the definition of customer journey analytics, discuss ways to analyze the customer journey, and review customer journey analytics tools. Customer journey maps will highlight any customer touchpoints that create friction. What is customer journey analysis?

Data Visualization 80

Data Visualization Analytic Tools Customer Feedback Feedback Software 80

Userpilot

JANUARY 20, 2024

Looking for an effective user engagement analysis tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your user engagement analysis needs. Ready to see Userpilot in action?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Embedded Analytics 52

Userpilot

JANUARY 20, 2024

Looking for an effective user engagement analysis tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your user engagement analysis needs. Ready to see Userpilot in action?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Embedded Analytics 52

Userpilot

JANUARY 20, 2024

Looking for an effective event tracking tool and wondering if HelpHero is the best option for your SaaS company? TL;DR HelpHero is a good choice for event tracking and it comes with features such as behavioral analytics, feature tags, user journey mapping, and user segmentation. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Software Review 52

Userpilot

JANUARY 20, 2024

Looking for an effective event tracking tool and wondering if HelpHero is the best option for your SaaS company? TL;DR HelpHero is a good choice for event tracking and it comes with features such as behavioral analytics, feature tags, user journey mapping, and user segmentation. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Software Review 52

Userpilot

JANUARY 17, 2024

Looking for an effective user behavior analysis tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your user behavior analysis needs.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

MAY 29, 2023

In this article, we’ll show you what a customer engagement framework looks like, go over the five stages of customer engagement, and look at a few customer engagement strategies that you should use for your own SaaS products! What is a customer engagement framework?

Analytic Tools 70

Analytic Tools Feedback Software User Testing Customer Experience 70

Userpilot

JANUARY 23, 2023

A properly-crafted growth marketing framework brings clarity and direction to your SaaS business. It identifies and stirs you towards the most important things you need to achieve sustainable product growth. The best SaaS growth frameworks follow the AAARRR funnel. Then, create a strategy, track key metrics , and iterate.

Analytic Tools 87

Analytic Tools Feedback Software Framework Data Visualization 87

Userpilot

OCTOBER 30, 2023

Looking for a good event tracking tool and wondering which one of Heap, Pendo, and Baremetrics is the best option for your SaaS company? There are plenty of tools for event tracking on review sites, but they don’t make the choice any easier. TL;DR Event tracking is the monitoring of every interaction made by a user.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Events 52

Userpilot

JANUARY 20, 2024

Looking for an effective event tracking tool and wondering if Userlane is the best option for your SaaS company? TL;DR Userlane is a good choice for event tracking and it comes with features such as behavioral analytics, feature tags, user journey mapping, and user segmentation. Ready to see Userpilot in action?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

JANUARY 20, 2024

Looking for an effective event tracking tool and wondering if Userlane is the best option for your SaaS company? TL;DR Userlane is a good choice for event tracking and it comes with features such as behavioral analytics, feature tags, user journey mapping, and user segmentation. Ready to see Userpilot in action?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

MARCH 14, 2024

In the article, we show product managers how to understand how users navigate before getting activated in a SaaS product, how to product analytics to choose the best path to activation, and share 8 tried-and-tested activation strategies. Userpilot offers feedback and analytics features.

Data Visualization 86

Data Visualization Customer Experience Customer Feedback User Testing 86

Userpilot

MAY 23, 2024

Product stickiness. User engagement rate. Customer satisfaction score (CSAT). Customer lifetime value (LTV). Start monitoring product adoption and retention in Userpilot by identifying the key metrics aligned with your product goals. Average session duration. Churn rate. Retention rate.

Data Visualization 76

Data Visualization Onboarding KPIs Customer Experience Analytic Tools 76

Userpilot

NOVEMBER 27, 2023

Looking for a good event tracking tool and wondering which one of Pendo, Appcues, and UserGuiding is the best option for your SaaS company? There are plenty of tools for event tracking on review sites, but they don’t make the choice any easier. TL;DR Event tracking is the monitoring of every interaction made by a user.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Events 52

Userpilot

JANUARY 17, 2024

Looking for an effective user behavior analysis tool and wondering if HelpHero is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether HelpHero is the ideal choice for your user behavior analysis needs.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

MAY 9, 2024

From initial sign-up to renewals and upgrades, it guides customers to ensure they have a seamless experience and can easily achieve their goals. The article will teach you how to design an onboarding strategy for your SaaS. TL;DR Customer onboarding helps new users understand and engage with a SaaS product effectively.

Onboarding KPIs 52

Onboarding KPIs User Testing Data Visualization Analytic Tools 52

Userpilot

APRIL 25, 2022

A friction log is a document capturing the challenges and frustrations a customer might face using your SaaS. Product friction describes anything that causes your users difficulty. Function friction is primarily about users being blocked from reaching their product goals because of an error, poor UX, or other factors.

Feedback Software 90

Feedback Software Analytic Tools Data Visualization User Testing 90

Userpilot

SEPTEMBER 4, 2023

In today's PLG-driven world, SaaS companies must deliver seamless customer experiences to survive and thrive. Customer journey optimization has emerged as a strategic imperative for companies seeking to boost customer satisfaction, retention, and lifetime value. Here are three of the best.

Data Visualization 76

Data Visualization User Testing Analytic Tools Customer Feedback 76

Userpilot

DECEMBER 6, 2022

Product managers spend an incredible amount of time digging for user insights to uncover patterns that will drive product growth. What if there’s a system and set of tools you can use to make this process much easier? Improve customer experience and customer satisfaction level.

Data Visualization 87

Data Visualization Customer Feedback User Testing Feedback Software 87

Userpilot

JUNE 3, 2022

Giving users a great first impression is critically important, so defining an effective SaaS onboarding funnel has got to be a priority for any product manager. In this article, we’re going to dig deep into the world of customer onboarding. We’ll also make sure to look at the best tools for the job.

Analytic Tools 84

Analytic Tools Onboarding KPIs Research Software Feedback Software 84

Userpilot

JULY 13, 2023

Growth is the lifeblood of any company, and it is paramount for any SaaS company. It informs you whether your product growth is fine or if you should make tweaks to improve results. Customer lifetime value (CLV) determines the total revenue a customer generates throughout the relationship.

Onboarding KPIs 82

Onboarding KPIs Feedback Software Customer Experience Customer Feedback 82

Userpilot

JUNE 19, 2023

A better understanding of your users is never a bad thing and user flow analysis can be an extremely powerful tool to help you build it. TL;DR User flows are a detailed visualization of the specific steps in a path or process a user takes to finish a given task. What is a user flow? signing up for an app).

Data Visualization 79

Data Visualization Analytic Tools User Testing Customer Experience 79

Usersnap

MARCH 4, 2021

Aligning feature requests with product goals How do I set up a workflow for feature requests? Aligning feature requests with product goals. Things were going well, with a great foothold in the quality assurance and software testing niche. And how do I take action with my feature requests in mind?

Feedback Software 105

Feedback Software User Testing Research Software Analytic Tools 105