The Product Coalition

OCTOBER 20, 2023

With AI technology, marketers can identify microtrends and even predict trends, saving time and resources through automated digital marketing services. Artificial intelligence (AI) has begun to transform all facets of our professional and personal lives.

Data Visualization 103

Data Visualization Artificial Inteligence Reporting Tools Customer Communications 103

Gainsight

JULY 11, 2023

As the technology market enters a new era, Customer Success (CS) has become a critical differentiator for businesses. For example, leveraging in-app engagements , user Communities, and adoption analytics has become table stakes. Artificial Intelligence (AI). Learn how the Gainsight Platform leverages generative AI.

Analytic Tools 40

Analytic Tools Reporting Tools Data Visualization Generative AI 40

Usersnap

SEPTEMBER 19, 2023

A telecommunications provider can leverage AI software to discover a specific network problem that has been affecting customers’ experiences, leading to dissatisfaction and churn. Through natural language processing, the system can identify key phrases and trends. Real-world application: Telco ?

Customer Feedback 59

Customer Feedback Data Visualization User Testing Feedback Software 59

Mironov Consulting

JANUARY 24, 2024

Let’s expand my December scenario: A mid-tier enterprise software company wants to grow 25%+ next year.  Some organizations have a formal Corporate Strategy Officer, and the incumbent may be brilliant at C-level strategy and at blending lots of fragmentary collaborative inputs with hard-nosed analytics.  And

Strategy 119

Strategy Product Strategy Onboarding KPIs Data Visualization 119

Userpilot

JULY 20, 2023

The undeniable advances in artificial intelligence have led to a plethora of new AI productivity tools across the globe. If you’re looking to accelerate product growth and adoption with the help of AI, you’re in the right place. Grammarly: fix typos and grammar but also rephrase your content using AI.

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Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Gainsight

MAY 18, 2023

Karl Rumelhart, President of Products, Technology, and Global Operations at Gainsight Karl Rumelhart, President of Products, Technology, and Global Operations at Gainsight, kicked off the Product Keynote to explain how Gainsight’s three product lines come together to power Digital Customer Success. We’re talking about our Product team.

Generative AI 52

Generative AI Data Visualization Reporting Tools Analytic Tools 52

Intercom, Inc.

DECEMBER 9, 2022

In a recent episode, our Director of Machine Learning, Fergal Reid , shed some light on the latest breakthroughs in neural network technology. We chatted about DALL-E, GPT-3, and if the hype surrounding AI is just that or if there was something to it. He told us things were starting to scale. And just like that, we’re at it again.

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ChatGPT Artificial Inteligence Technical Review Feedback Software 279

Product Talk

OCTOBER 18, 2023

What tools should you use to test your assumptions? When we hear about an unmet customer need, pain point, or desire, we often jump to our first solution. We intuitively know not to only look at one apartment or house or interview at only one company, but in the workplace we’re often tempted to jump to our first solution.

Product Research 256

Product Research User Testing Testing Analytic Tools 256

Department of Product

NOVEMBER 2, 2023

Sublime is a new app which allows you to curate a library for all of the information you care about in one place. Plain describes itself as ‘CS without the BS’ and is positioning itself as a modern customer service tool to support modern product development teams. The company reported an 11% increase in revenues, with revenues of $753.2

Data Visualization 52

Data Visualization Research Software Analytic Tools Reporting Tools 52

Mironov Consulting

MAY 18, 2024

Push internal recruiters hard, perhaps reviewing stacks of résumés together to clearly communicate what you’re looking for.  ” Offer to review job descriptions, scan résumés, join interview rosters “Seems like you’ve been hiring for enthusiasm rather than product experience. 

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Technical Advisors Technical Review Weak Development Team Product Research 52

Userpilot

AUGUST 15, 2023

Finally, you must analyze customers’ in-app activities after launch to drive retention. To learn how Userpilot can supercharge your in-app marketing plan, book a demo today! The product launch marketing plan is often a three-phase plan divided into: Pre-launch Launch Post-launch The three phases of a SaaS product launch.

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Product launches User Testing Feedback Software Research Software 98

Userpilot

FEBRUARY 21, 2024

In SaaS, the top data analytics trends can either be a revolution or just fluff. So what are the trends in the data analytics landscape that are actually important for product management ?

Data Visualization 102

Data Visualization Analytic Tools Research Software Artificial Inteligence 102

Department of Product

OCTOBER 19, 2023

The groups can contain a blend of synthetic and real humans and the researchers at Stanford who developed the models powering the tool say the interaction between humans and AI bots has been ‘fascinating’. Instead, the star of the show was the new generative AI tools the company is building. All yours, all free.

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