Userpilot

JUNE 3, 2022

Giving users a great first impression is critically important, so defining an effective SaaS onboarding funnel has got to be a priority for any product manager. In this article, we’re going to dig deep into the world of customer onboarding. Start with mapping the customer journey.

Analytic Tools 98

Analytic Tools Onboarding KPIs Research Software Feedback Software 98

Userpilot

DECEMBER 6, 2022

Take both positive and negative feedback seriously; they are equally important to building fantastic customer experiences. UX research insights are important to the product design process because they help to: Create a customer-focused product. Find friction points and act on them. What are user insights?

Data Visualization 98

Data Visualization Customer Feedback User Testing Feedback Software 98

Userpilot

OCTOBER 25, 2022

If you’re wondering what strategic product management is, you’ve come to the right place! In the article, we’re looking at the responsibilities of strategic product managers and how they can use data effectively to shape product strategy and deliver delightful experiences to users!

Product Research 98

Product Research User Testing Customer Feedback Research Software 98

Userpilot

NOVEMBER 21, 2022

What does the product launch manager do? Does your organization really need such a role if you already have a product manager ? These are just a couple of questions we’re exploring in the articles so if that’s what you’re after, you’re in the right place. Product launch manager job description.

Product launches 98

Product launches Product Research User Testing Research Software 98

Userpilot

APRIL 25, 2022

A friction log is a document capturing the challenges and frustrations a customer might face using your SaaS. Product friction describes anything that causes your users difficulty. You can break it down into two major categories: function and opportunity friction. What is a friction log?

Feedback Software 98

Feedback Software Analytic Tools Data Visualization User Testing 98

Userpilot

JULY 14, 2023

What is a product analytics framework and why is it important? These are only two of the many questions this article tackles. We also look at: Different types of analyses to include in your framework How to develop a product analytics framework And, the best product analytics tools.

Analytic Tools 91

Analytic Tools Data Visualization Feedback Software Research Software 91

PMLesson's Ace the PM Interview

NOVEMBER 8, 2021

In this video, our co-founder, Stephen, interviews Celena Tyler, a product manager at Facebook. Then, come back to this article. First, I'll talk a little bit about Facebook's mission and strategy and why we might be interested in getting into a movie product. From there, I'll do a customer segmentation and prioritize one.

User Friction 52

User Friction Customer Experience Management Management 52

Userpilot

APRIL 27, 2023

Customer feedback is like a window into your customers’ minds. It allows you to understand their pain points, needs, and desires so that you can build better products that satisfy genuine market demands. TL;DR Customer feedback is the data you get from your users about your product and their experience.

Feedback Software 87

Feedback Software User Testing Customer Feedback Analytic Tools 87

Userpilot

JANUARY 23, 2023

A properly-crafted growth marketing framework brings clarity and direction to your SaaS business. It identifies and stirs you towards the most important things you need to achieve sustainable product growth. This article discusses the best growth marketing strategies within the AAARRR funnel. Let’s begin.

Analytic Tools 98

Analytic Tools Feedback Software Framework Data Visualization 98

Userpilot

MAY 9, 2024

The customer onboarding process is essential for product success. From initial sign-up to renewals and upgrades, it guides customers to ensure they have a seamless experience and can easily achieve their goals. The article will teach you how to design an onboarding strategy for your SaaS.

Onboarding KPIs 52

Onboarding KPIs User Testing Data Visualization Analytic Tools 52

Userpilot

NOVEMBER 8, 2022

As a product marketer , it is your job to identify the best target audience for your product, while also finding the best pricing options, distribution channels, and unique value propositions. This article covers all you need to know to create a solid GTM strategy for your SaaS startup or B2B business model.

Feedback Software 97

Feedback Software User Testing Product Research Strategy 97

Userpilot

FEBRUARY 17, 2023

What product discovery techniques can product managers use to build products that deliver value for their customers? This is the main question we answer in the article. Customer interviews and user feedback surveys are great product discovery techniques for collecting qualitative data.

Product Research 98

Product Research User Testing Data Visualization Analytic Tools 98

Mind the Product

APRIL 6, 2020

Product (and company) strategy is the backbone that guides product goal-setting and roadmap definition, although it’s sometimes overlooked or confused with having a vision. Without it, product teams become feature teams focused on outputs and not outcomes. The Approach (the Frameworks). Where will you play?

Product Strategy 113

Product Strategy Strategy Feedback Software Customer Experience 113

Userpilot

JANUARY 6, 2023

Feature velocity is one of the product management buzzwords but what exactly does it mean? This is one of the questions we answer in the article, so if you’re after the answer, you’re in the right place. That’s because you only build what customers need. What does velocity mean in product management?

Onboarding KPIs 98

Onboarding KPIs User Testing Customer Experience Feedback Software 98

Userpilot

FEBRUARY 6, 2023

Can a user engagement funnel help you grow a loyal customer base and retain more active customers ? User engagement takes all the best parts of existing funnels and applies relevant modern realities to them for better effect. An engagement funnel is customer-focused. What is user engagement?

Analytic Tools 98

Analytic Tools Feedback Software Customer Experience User Testing 98

UX Studio

FEBRUARY 15, 2024

You know, I’m going to talk about that, why that change happened, but basically what I do as of today is I help our clients to explore new ways to grow new product strategies, formulate product goals and product vision, and I also help shape the scope of the product. So that’s really useful.

Research Software 62

Research Software Analytic Tools Transportation Feedback Software 62

Userpilot

JULY 18, 2023

What does a product manager do? This is the key question we explore in this article! We look at: 7 key responsibilities of product managers. Different kinds of product manager roles. Qualities of a good product manager. TL;DR A product manager is in charge of the entire product lifecycle.

Data Visualization 97

Data Visualization Product Research User Testing Onboarding KPIs 97