Roman Pichler

MAY 11, 2021

Listen to this article: [link]. Myth #1: The product owner must ensure that the stakeholders are satisfied. At the same token, ignoring the stakeholders or excluding them from important product decisions is not helpful either. The following picture summarises the difference between the Scrum and SAFe product owner roles.

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Weak Development Team Product Research User Testing Customer Experience 156

Roman Pichler

JUNE 1, 2020

The first one carries the risk of being a feature broker and offering a product that has a weak value proposition, gives rise to a poor user experience, and consists of a loose collection of features. A stakeholder is anyone who has a stake in your product, who is affected by it, or who shows an interest in the offering.

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Weak Development Team Product Research Customer Experience Workshop 307

Roman Pichler

DECEMBER 4, 2018

As the person in charge of the product, you may not be terribly concerned about how clean and well-structured the code is. The messier the code and the less modular the architecture is, the longer it takes and the more expensive it is to change your product. You can do this by adding tech debt remedial items to the product backlog.

Feedback Software 252

Feedback Software User Testing Customer Experience Weak Development Team 252

Userpilot

MARCH 27, 2023

How can product analytics help product managers create better digital products and more satisfying user experiences? This is the main question we tackle in this article. We finish with an overview of product analytics tools that your team can benefit from.

Analytic Tools 95

Analytic Tools Data Visualization Feedback Software Onboarding KPIs 95

Userpilot

FEBRUARY 7, 2023

In-app communication is one of the most effective ways to engage with your users since it allows you to send contextual messages at the perfect moment. In this article, we’re going to dive deep into the types of in-app messaging, five best practices, and four real-world examples from successful SaaS brands.

Feedback Software 93

Feedback Software Analytic Tools Customer Experience User Testing 93

The Product Coalition

DECEMBER 13, 2021

Both product and product strategy should fall in place to make the startup sustainable and help them to grow. The importance of measuring the small outcomes associated with their product goals or visions is the key to churn expected benefits throughout the product life cycle.

Framework 149

Framework Startups User Testing Onboarding KPIs 149

Userpilot

FEBRUARY 28, 2023

In this article, we look at 13 different ways to collect feedback that product managers can leverage to gain a deep understanding of customer needs and make informed product decisions. They tell you how attached your users are to the brand and would recommend it to their friends/colleagues. Let’s dive right into it!

User Testing 80

User Testing Customer Feedback Feedback Software Product Research 80

Userpilot

APRIL 25, 2022

Product friction describes anything that causes your users difficulty. Function friction is primarily about users being blocked from reaching their product goals because of an error, poor UX, or other factors. Put simply, product friction describes anything that causes your users difficulty when using your SaaS.

Feedback Software 92

Feedback Software Analytic Tools Data Visualization User Testing 92

Userpilot

OCTOBER 25, 2022

If you’re wondering what strategic product management is, you’ve come to the right place! In the article, we’re looking at the responsibilities of strategic product managers and how they can use data effectively to shape product strategy and deliver delightful experiences to users!

Product Research 85

Product Research User Testing Customer Feedback Research Software 85

The Product Coalition

SEPTEMBER 4, 2020

The absence of any one of them could hamper user experience greatly. For example, solving a critical bug or adding a feature without which a user’s workflow is incomplete. these are features that are not aligned with the product goals. SHARE to help others find this article. Won’t have?—? It gives me ??

Customer Experience 97

Customer Experience Customer Feedback User Testing Analytic Tools 97

Userpilot

OCTOBER 30, 2022

Curious about customer experience improvement and how to get started for your brand? In this article, you’ll discover: Why the customer experience is key to customer retention and driving business growth, especially for SaaS companies. The 3 main components of customer experience. You can do this through goal tracking.

Feedback Software 77

Feedback Software Research Software Customer Experience User Testing 77

The Product Coalition

JULY 28, 2020

Product Roadmap Based on the Product Strategy, a quarterly and an annual product roadmap is made for the company by the PM. A product roadmap gives a broad overview of all aspects of an upcoming product: goals, timeline, features, resources, etc. Tools like Asana or Jira can be used for the same.

Data Visualization 78

Data Visualization Analytic Tools Startups User Testing 78

Userpilot

JANUARY 31, 2023

An effective customer activation funnel can be an extremely powerful way to channel new customers through your product and get them to experience value fast. In this article, we’ll explore what customer activation is, how to unlock it within your own product, and the best tactics, techniques, and onboarding tools for the job.

Customer Experience 83

Customer Experience Analytic Tools User Testing Customer Feedback 83

Userpilot

MARCH 5, 2024

These robust tools help you track and analyze crucial user behavior data. You can use the information they provide to improve user engagement, boost conversion rates, streamline your marketing, and drive product growth. This article explores the top behavioral analytics tools to help you choose the right one for your needs.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Embedded Analytics 52

Userpilot

DECEMBER 15, 2023

Why do you need idea screening to build successful products? That’s one of the questions this article answers. More importantly, we show you how to screen your feature and product ideas effectively. Its goal is to eliminate ideas that aren’t feasible or aligned with your business goals. Let’s dive in!

Data Visualization 90

Data Visualization Product Research User Testing Analytic Tools 90

Userpilot

MARCH 29, 2023

How can it help product and marketing teams make data-driven decisions and improve the user experience at different stages of the customer journey? In this article, we also look at different kinds of digital analytics data, how to implement a digital analytics strategy, and the best tools to help you do it!

Data Visualization 79

Data Visualization Analytic Tools Embedded Analytics Feedback Software 79

Userpilot

APRIL 6, 2023

Overengineered products are difficult to use, filled with bugs, and instead of improving your users’ lives, they make them unnecessarily complicated. In this article, we look at different ways for product managers to avoid falling into the overengineering trap. But worry not!

Feedback Software 85

Feedback Software Analytic Tools Research Software User Testing 85

Userpilot

AUGUST 13, 2023

What’s a feature prioritization matrix and how can product teams leverage it to make better product decisions? These are the key questions we cover in the article. This enables the team to have a better chance of delivering a positive user experience and increasing customer satisfaction. Product vision.

Data Visualization 85

Data Visualization User Testing Customer Experience Feedback Software 85

Roman Pichler

APRIL 15, 2024

Listen to the audio version of this article: [link] What are OKRs? OKRs are a method for setting and tracking goals. The objective is the goal, which describes what you want to achieve. To make this more concrete, let’s look at an example: Objective : Grow the product management team. and Android 14.0.

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Roadmap Onboarding KPIs Technical Advisors Customer Experience 272

Userpilot

DECEMBER 6, 2022

Collect user feedback with in-app surveys. at different stages of the customer journey to collect information on the user experience, identify friction points, etc. Tools like Userpilot allow you to track product usage , group users by shared characteristics, set product goals, etc. Conclusion.

Data Visualization 90

Data Visualization Customer Feedback User Testing Feedback Software 90

Roman Pichler

FEBRUARY 14, 2023

Listen to the audio version of this article: [link] 1 Complement Scrum with a Product Discovery and Strategy Process Scrum is a simple framework that helps teams develop successful products. It therefore offers only limited support for product people. It makes it hard to successfully deliver a product.

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Product Research Feedback Software Research Software User Testing 343

Userpilot

JUNE 26, 2023

How to create customer feedback systems to gain insights into user needs ? This is the key question we discuss in the article, so if you’re after the answer, you’re in the right place! Before you act on user feedback and requests, prioritize them with an appropriate framework. Second, it helps you segment your users.

Feedback Software 80

Feedback Software Analytic Tools Research Software Customer Feedback 80

Bain Public

MARCH 21, 2020

Missing is the discovery of the necessary product to be built, the strategic decisions related to providing true customer value and creating revenue at a low cost. Having engineers, marketers, designers moving in the same direction, reaching a product goal to accelerate a company’s success is foundational to the Product mindset.

User Testing 52

User Testing Weak Development Team Feedback Software Customer Experience 52

Userpilot

JUNE 17, 2022

In this article, we’re going to explore how a customer onboarding process contributes to growth. Then, we’ll break down the steps you need to take to automate it, and hopefully leave you equipped to apply the lessons you learn to your own product. Different onboarding stages map onto very different product goals.

User Testing 52

User Testing Customer Experience Feedback Software Customer Feedback 52

Userpilot

OCTOBER 4, 2022

Driving activation is a critically important skill for SaaS owners and product managers: in this article, we’re going to explore the most effective activation strategies for driving growth and engagement. Focusing on customer activation leads to increased product adoption.

User Testing 80

User Testing Customer Experience Customer Feedback Data Visualization 80

CardBoard

AUGUST 18, 2023

And then how do you build this discipline into product management so data saves you time by focusing on the things that will really move the needle? This article is your guide to answering those questions. Product metrics are about understanding your product’s performance and how users are interacting with it.

Onboarding KPIs 52

Onboarding KPIs Data Visualization Analytic Tools Customer Feedback 52

Userpilot

JUNE 20, 2022

Running A/B tests and making data-driven decisions is essential if you are passionate about enhancing your customer experience, boosting retention, and increasing revenue. Anyone even remotely involved in product management will tell you that! Why is A/B testing important for product managers?

User Testing 52

User Testing Product Research Feedback Software Testing 52

BrainMates

JUNE 25, 2020

To do this each user scenario needs to have a start point and a desired end point that frames the resulting tasks. Often the end point of one user scenario will be the start point of the next one, and the scenarios will be linked together to describe the overall user experience. Enjoyed this article?

User Testing 85

User Testing Customer Experience Customer Feedback Research Software 85

Userpilot

NOVEMBER 21, 2022

What does the product launch manager do? Does your organization really need such a role if you already have a product manager ? These are just a couple of questions we’re exploring in the articles so if that’s what you’re after, you’re in the right place. Ready to dive in? Let’s get to it.

Product launches 88

Product launches Product Research User Testing Research Software 88

Innovatemap

AUGUST 26, 2020

As product leaders ask me where to start, I have found that existing content around product-led growth skips the transformation part and right to the part where you’re set up to succeed and optimize. Support your team’s product led growth education. Later, you will use tools like Pendo to optimize your product.

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Data Visualization Customer Experience 52

Bain Public

MAY 24, 2019

Furthermore, technical expertise and knowledge (such as in technology and user experience design) can also help product leaders to earn trust from executives, coworkers, and peers. If they trust your expertise and knowledge, they are more inclined to buy-in to your product vision.

Leadership 40

Leadership User Testing Product Research Customer Feedback 40

Userpilot

FEBRUARY 9, 2022

And in an industry in which Day One churn rates frequently exceed 70%, there’s a very good chance that your user onboarding experience could stand to be improved. This article covers everything you need to know about building the best user onboarding experiences for new users. Let’s begin.

Analytic Tools 86

Analytic Tools Research Software Onboarding KPIs Customer Experience 86

Intercom, Inc.

OCTOBER 18, 2021

Without additional metrics focusing on user experience, the analytics team will miss out on crucial inputs to decisions the product team is making”. But they fall short for product teams because they don’t answer all of the questions that are important to them, like, “Do customers find this feature valuable?”

Data Visualization 269

Data Visualization Analytic Tools User Testing Research Software 269

Userpilot

MARCH 14, 2024

In the article, we show product managers how to understand how users navigate before getting activated in a SaaS product, how to product analytics to choose the best path to activation, and share 8 tried-and-tested activation strategies. All that is to help you optimize your user journey and boost product adoption.

Data Visualization 88

Data Visualization Customer Experience Customer Feedback User Testing 88

Roman Pichler

JANUARY 12, 2021

Saying no, however, is part and parcel of a product person’s job. If you said yes to every idea and request, you would end up with a feature soup , a product with an uncompelling value proposition and a poor user experience. If that’s the case, explore how you can strengthen your product leadership.

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Weak Development Team Customer Experience Reporting Tools Leadership 335

Userpilot

MARCH 31, 2023

TL;DR Product personalization is a broad term describing the range of activities it takes to create a personalized experience within your product or service. It encompasses the entire user experience along with individual UI elements. Which bits of the customer experience can be personalized ?

Product Research 90

Product Research Data Visualization Analytic Tools Research Software 90

Roman Pichler

JANUARY 12, 2021

Listen to this article: [link]. Imagine that you are talking to John, a senior salesperson who’s been involved with the product for a while. John mentions the upcoming product release and says, “You really must add the enhanced reporting feature. You can also access the content of this article on my YouTube channel.

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Weak Development Team Customer Experience Reporting Tools Leadership 156