Intercom, Inc.

JANUARY 31, 2023

 In December, our Director of Machine Learning, Fergal Reid , and I sat down to chat about the launch of ChatGPT : the good, the bad, the promise, the hype. The ability of GPT-3.5 When we talked last, we talked a lot about ChatGPT and that was maybe a week after it was launched.

Generative AI 129

Generative AI Customer Experience ChatGPT Artificial Inteligence 129

The Product Coalition

JUNE 18, 2023

This is a significant milestone in finalizing the world’s first comprehensive law on artificial intelligence. Stanford Researchers have already evaluated foundational model providers, like ChatGPT, for compliance with the EU law Act. They have classified compliance under four categories.

Research Software 111

Research Software Artificial Inteligence Systems Review User Testing 111

Userpilot

APRIL 24, 2024

How can SaaS businesses leverage artificial intelligence? Apart from chatGPT, there are dozens of dedicated AI writing tools , and many companies, including Userpilot, embed such capabilities into their products. And differentiate between positive, neutral, and negative feedback. This reduces available options.

Analytic Tools 96

Analytic Tools Feedback Software Data Visualization Reporting Tools 96

Mironov Consulting

NOVEMBER 15, 2023

  Stories range from “20 ways you can use ChatGPT to make your work easier” to “here’s how AI will end civilization as we know it.”   After all, any sufficiently advanced technology is indistinguishable from magic. that can be labeled AI or machine learning or LLM-ish or generative. 

Data Visualization 75

Data Visualization Artificial Inteligence Technical Review User Testing 75

Department of Product

OCTOBER 5, 2023

Anthropic’s LLM, Claude 2, is proficient in a range of tasks, from dialogue generation to detailed instruction and has very high scores in GRE exams, scoring 76.5% and beating ChatGPT’s 50.3%. (NN It enables everything from reliable business logic to insightful decision-making and robust machine learning modeling.

Analytic Tools 52

Analytic Tools Research Software Artificial Inteligence Data Visualization 52

Intercom, Inc.

DECEMBER 28, 2022

For one, Eoghan McCabe , our Co-founder and Chairman, returned to the role of CEO , the position he had held from our founding in 2011 until 2020 – and he is bringing a renewed focus on the customer service space, so you can expect to see even more innovation from us in that area. Intercom on Product: How ChatGPT changed everything.

Reporting Tools 118

Reporting Tools Technical Review ChatGPT Customer Experience 118

Userpilot

DECEMBER 18, 2022

After the overnight success of Chat OpenAI, it’s no wonder predictions related to using AI and machine learning to increase our understanding of user behavior , greater automation of low-level tasks , and GPT-4 dominate Product Managers’ and Marketers’ projections for the upcoming year.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Product Research 98

UX Planet

MARCH 2, 2024

The Double Diamond model, popularized by the British Design Council in 2005, originates from a markedly different era in our history — when design thinking and digital paradigms were just beginning. This approach involves examining what current technology enables and figuring out how it can be utilized to achieve user outcomes.

Product Research 62

Product Research Research Software User Testing Analytic Tools 62

Department of Product

NOVEMBER 2, 2023

Plain describes itself as ‘CS without the BS’ and is positioning itself as a modern customer service tool to support modern product development teams. Finally, if you’re looking for new ways to test pricing and positioning before releasing a new product or feature, this tool could really help. Enjoy the rest of your week!

Data Visualization 52

Data Visualization Research Software Analytic Tools Reporting Tools 52

Usersnap

JUNE 15, 2023

Identifying users’ needs, wants, and problems In today’s world, there’s no such thing as a perfect digital product, all thanks to evolving customer expectations and the emergence of new technologies. For example, the release of ChatGPT (OpenAI’s artificial intelligence chatbot) caused quite a stir across different industries.

Feedback Software 52

Feedback Software User Testing Research Software Analytic Tools 52

Business of Software Conference

OCTOBER 11, 2023

It is important to have a kind of a trusted advisor How would you position yourself best to make an acquisition most valuable? What would make it easiest to integrate the process into their business Every segment is different — every acquiring company is different as to what they are looking for.

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

Userpilot

FEBRUARY 21, 2024

Let’s explore each of these data analytics trends to understand how they can be leveraged in your company: Smarter analytics with artificial intelligence : AI enhances data analytics by making processes faster, more scalable, and cost-effective, enabling better user behavior prediction and product optimization.

Data Visualization 102

Data Visualization Analytic Tools Research Software Artificial Inteligence 102

The Product Coalition

JUNE 18, 2023

With the latest popularity of ChatGPT, I assume all enterprises and governments will use AI in the next five years. With ChatGPT, fraudsters can easily create fake websites, consumer reviews, and posts. Large social media companies like Meta and TikTok influence billions of people to spend more time and buy things on their platforms.

Research Software 114

Research Software ChatGPT Data Visualization Systems Review 114