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Effective customer engagement is business critical – insights from Harvard Business Review Analytic Services

Intercom, Inc.

New research from Harvard Business Review Analytic Services reveals that businesses of all sizes – from small businesses to enterprises – are realizing the business value of personal, efficient customer engagement. Businesses lack the connected tools needed to provide personal, in-context communications.

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The Future of Digital Health: Realities vs Opportunities

The Product Coalition

Growing market investments indicate that digital health solutions are becoming more sophisticated and widely accepted. In today’s healthcare, digital technology is becoming increasingly vital. The multifaceted service platform is the solution to the industry’s key challenges.

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Emotion AI: How Far Can It Go?

The Product Coalition

But how do machines learn to detect emotions, and what business opportunities does emotion AI present? But what if the technology that hinders our communication at times could actually enhance it? MIT Media Lab has created a wearable olfactory display as another example of AI-powered mental health technology.

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AI Product Management: Why Software Product Managers Need to Understand AI and Machine Learning

ProductPlan

Artificial intelligence (AI) (and its subset, machine learning (ML)) is indisputably a rising star on the world’s technology stage. AI Product Management: Why Software Product Managers Need to Understand AI and Machine Learning. AI isn’t just for tech giants, of course.

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Konduit AI: Exploring the Potential for AI in SE Asia

The Product Coalition

As AI technology spreads across the globe, new locations are arising as potential hotbeds for the growth and development of AI technology. One of these areas is Southeast Asia, where AI solutions are expected to lead to increased productivity and a further expansion of AI markets. Gibson also sees their potential.

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5 Key Capabilities That Your VMware Horizon Monitoring Solution Must Have

eG Innovations

In this blog post, we will look at five key capabilities that VMware Horizon administrators need in their monitoring tools to enable them to monitor, diagnose, fix, and operate their VMware Horizon deployments: 1 Monitoring the User Experience of VMware Horizon Users. 5 Reporting and Analytics. 5 Reporting and Analytics.

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Predictive Analytics in Healthcare

Reveal

For a long time, healthcare professionals have been struggling to help their patients get better. Many times, they have faced limitations only due to the fact that they are living and breathing human beings; and there’s only so much that they can do with their time, energy, information, and resources available to them.