article thumbnail

AI in Customer Service: 10 Ways Artificial Intelligence Can Enhance Customer Experience

Userpilot

Today’s SaaS market is highly competitive, and in this industry with a lot of similar products and prices, superior customer service makes all the difference. The use of artificial intelligence can be an invaluable tool for improving support without putting too many resources at risk. So let’s get into it.

article thumbnail

18 Best AI Productivity Tools to Work Smarter in 2023

Userpilot

The undeniable advances in artificial intelligence have led to a plethora of new AI productivity tools across the globe. If you’re looking to accelerate product growth and adoption with the help of AI, you’re in the right place. Smartling: language translation and content localization platform.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

8 Customer Analytics Trends for Growth Insights

Userpilot

So, let’s see 8 critical trends you can follow to stay on track with the changes and how you can apply them to achieve product growth. To collect both quantitative and qualitative data, you should use user surveys, event analytics , and dashboards to track core metrics. Why should you analyze customer data?

article thumbnail

SaaS Growth: Metrics, Strategies, And Trends – The Ultimate Guide For 2021

Userpilot

To answer this question (and take action), you basically need three things: Metrics – so you know how fast is your SaaS growing and what do you need to do to improve the growth rate. You can measure growth by using various metrics like pirate metrics. Dave McClure’s Pirate Metrics. Pirate Metrics consist of: Acquisition.

article thumbnail

How Segment avoids user onboarding drag for its technical product

Mixpanel

Onboarding new users is one of the biggest challenges a technical product faces. If you want to boost product activation and retention, a one-and-done, low-touch onboarding flow simply won’t cut it. Both the Mixpanel team and our partners over at Segment know how crunchy user onboarding can be.

article thumbnail

12 Funnel Tracking Software Tools For Data Analysis in SaaS

Userpilot

But with so many tools in the market, which one should you choose for product analytics ? You can use them when monitoring in-app experiences, launching new features, and tracking campaign performances. Amplitude simplifies product usage tracking and informs your sales strategies. Funnel tracking software can solve this problem.

article thumbnail

How to Optimize Customer Activity Cycle? 10 Strategies to Implement

Userpilot

But what strategies can you follow to boost product engagement at every stage of their journey? TL;DR The customer activity cycle (or lifecycle) represents a customer’s complete journey with a product or service, from initial awareness to eventual advocacy or departure.