The Product Coalition

FEBRUARY 25, 2023

Product Strategy Q&A with Basecamp Episode: [link] CEO Jason Fried and Head of Strategy Ryan Singer discuss an approach they label as “Shape Up” that they use in product development at Basecamp. They talk about how to ship product increments that matter in six-week cycles.

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Mind the Product

OCTOBER 8, 2019

Basecamp is well known for its approach to product development – after starting out as an agency (37 Signals), it realised that the tools it used to manage its own projects would have value for others. In this episode, he talks with Lily and Randy about Basecamp’s approach, why it works for them, and the thinking behind it.

Product Research 109

Product Research Entertainment Agile Startups 109

Alchemer Mobile

OCTOBER 22, 2020

Brilliant product management decisions made in 2020 have shaped the course of the future for companies across all industries. Written by one of the founders of Basecamp, Shape Up is for product development teams who struggle to ship. “Nobody asked you to show up.” But where do these ideas come from?

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The Product Coalition

JANUARY 12, 2023

You can read more about it in another post I wrote about Shaping a product. Have a look at the Shaping part of Shape Up , Basecamp’s methodology. Look at how basecamp or Hey! Write a one-pager to clarify and align all the stakeholders on the product vision. Try and fill a product vision board. are different.

Product Research 130

Product Research User Testing Weak Development Team Customer Experience 130

Crafty CTO

APRIL 12, 2020

The Basecamp guys have been busy lately. Shape Up: Stop Running in Circles and Ship Work that Matters , written by Basecamp’s Ryan Singer , hit my radar last summer, and I’ve been trying to write about it ever since. All are linked back to their source in the online book and are copyright ©1999-2020 Basecamp.

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Crafty CTO

MAY 1, 2020

This is the sequel to my post Shape Up Your Agile , about the book Shape Up: Stop Running in Circles and Ship Work that Matters by Basecamp ’s Ryan Singer. This post incorporates a number of quotes and hand-drawn illustrations from Shape Up. And shipping!) See you soon!”

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Mind the Product

DECEMBER 24, 2019

Listening figures are going up and up every week, and to date the most downloaded podcast has been the chat we had with Melissa Perri. Episode 35 with Ryan Singer from Basecamp was also hugely popular. It included the opportunity to download Ryan’s free e-book, Shape Up – Stop Running In Circles and Ship Work That Matters.

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Business of Software Conference

DECEMBER 17, 2020

Poppy is a co-founder and CEO of Darktrace, a world-leading AI company for cyber defence, named Europe’s ‘Fastest Growing Super Scale-up’ by Tech Tour in 2018. Poppy Gustafsson // Darktrace. Poppy was awarded an OBE (Officer of the Order of the British Empire) in 2019 in recognition of her services to cyber security.

CTO 52

CTO Management Management Leadership 52

Business of Software Conference

JULY 24, 2020

The evolution of Basecamp and the origin, launch and craziness of Hey. We talked with Jason Fried, founder of Basecamp and Hey, in advance of his session at Business of Software USA Online to get some of the important but unnecessary stuff out of the way in advance. Strategy, optionality and managing two products at Basecamp.

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Differentiation Customer Experience Events Strategy 40

Mixpanel

MARCH 23, 2022

To that end, in 2020, we started using a process called “shaping”—a project planning strategy from Shape Up , a book by project management company Basecamp—that has already paid dividends for our product development and looks like a keeper. The problems that led us to adopt shaping. What exactly is shaping?

Customer Experience 52

Customer Experience Data Visualization User Testing Analytic Tools 52

Bryce York

AUGUST 26, 2019

If your product management team is anything like mine, you: Constantly have to work to keep stakeholders on the same page and up-to-date on what’s happening. Inspired by Shape Up, I spent a couple of hours while watching TV reworking our reporting process, and it’s already shaping up to be a game-changer!

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Business of Software Conference

MARCH 24, 2021

Jason Fried // Basecamp. Jason Fried is co-founder of Basecamp, a private company based in Chicago that builds the best web tools possible with the least number of features necessary. This session includes many questions from the audience as Jason discusses some of the learning from Basecamp’s first product launch in a decade.

Feedback Software 40

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Gainsight

NOVEMBER 20, 2019

That’s a lot to keep up with. A great follow-up read after you’ve finished Influence that will advance your powers to become a true Jedi of persuasion. ShapeUp —Basecamp [Free Download]. Get to know the processes of shaping, betting, and building a product as told by one of the longest-running SaaS companies in the biz.

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Books Blog Feedback Software User Testing 80

Intercom, Inc.

SEPTEMBER 9, 2022

We wanted to know what’s up with this surge, so we’ve asked our Director of Machine Learning, Fergal Reid , if we can pick his brain for today’s episode. If we zoom back up a little bit, what’s actually going on? What’s up? And they are just scaling that up. Has something happened in the last while?

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Intercom, Inc.

OCTOBER 15, 2020

Then I worked on “Pokemon: Mac and Cheese” for Kraft” Bob: When I was part of the new product team, we would not only design things we also worked with suppliers and would fly all over the world to actually get those lines up and running and do that kind of stuff. How did you end up coming to the decision to co-author a book with Greg?

Research Software 265

Research Software Feedback Software User Testing Customer Experience 265

Business of Software Conference

APRIL 17, 2020

Born in Bosnia, he grew up in Denmark, started the business in Chile and now lives in Barcelona with his family, but has colleagues spread across 25 countries. I didn’t wake up one day or read something and I thought this is an amazing idea let’s do this. Which is pretty cool.

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Weak Development Team Feedback Software Software Review Reporting Tools 64

The Product Coalition

JANUARY 12, 2020

By doing the recruitment items first , you’ll have more time, and can tackle more urgent things as they come up. Sometimes knowing a task is done is a huge relief to teams, it can relieve pressure, which frees up teams to move onto their next important thing. How your mission can shape your priorities? What comes first?

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Weak Development Team Research Software Onboarding KPIs Customer Experience 78

Bryce York

FEBRUARY 12, 2020

Slow down to speed up. Another vast topic, but the most popular and practical methods, uses a set of criteria with associated scores and an ‘algorithm’ for rolling the scores up to a single number. up-weight ease of execution to have your roadmap focus on quick-wins and low-hanging fruit). Take a balanced portfolio approach.

Feedback Software 40

Feedback Software Reporting Tools Customer Experience Onboarding KPIs 40

Userzoom

DECEMBER 17, 2019

Other stakeholders are motivated by social proof , so you can demonstrate how other brands they look up to use these techniques. Jonas Downey, Designer, Basecamp. By making sure the objectives and KPIs are set-up properly so that when things start moving forward, we can understand the impact.

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User Testing Research Software Product Research Customer Feedback 122

Business of Software Conference

MARCH 30, 2021

So being a pretty amazing entrepreneur, he decided to set that event up. We had about 700 people signed up. I ended up spending 10 days in a really horrible Hotel in Brussels. Because he put this thing up. And I remember waking up at about 330 in the morning, thinking, ADHD, ADHD, right must not wake up wife.

Feedback Software 52

Feedback Software Weak Development Team Events Customer Experience 52

Roadmunk

APRIL 25, 2018

It came from a real need that built up over time, and they had this gut feeling that, “Now this is what we need to do.” ” They closed up their other company, and then they focused on building Intercom. It builds up the logic and the rationale. It didn’t just come out of nowhere.

Customer Experience 53

Customer Experience Product Research User Testing Data Visualization 53

Intercom, Inc.

OCTOBER 29, 2020

Karen: So I grew up in the Midwest of the United States, in the Chicago area. And I ended up as the SVP of Small Business at Intuit, where I was responsible for all of Intuit’s products and services for small businesses, like QuickBooks Accounting, payroll, and payments. From the Midwest to Silicon Valley. Des: And here we are.

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