Mon.Apr 22, 2024

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486: The 7 Knowledge Areas of Product Mastery – with Chad McAllister, PhD

Product Innovation Educators

The essential knowledge areas that give product managers more influence and success Today we’re talking about the seven knowledge areas for product mastery. These are the knowledge areas that make us successful as product masters who know how to create new value for our customers. They also lead to more influence in our organizations. This is the beginning of a series where we’ll dive into each of the seven knowledge areas.

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Product-Led Sales is Product Management

Ronke PM

Our customers are like us. We have to understand that they want bonuses, pay raises, and promotions just as we do. As product managers, it’s our mission to position them as heroes within their organizations by providing products, solutions, and services that solve their unique problems effectively. We’ve entered the age of the customer, where traditional sales strategies have become obsolete.

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How to Perform A Product Feature Analysis

Userpilot

Product feature analysis is a powerful tool in the SaaS product manager’s arsenal. It empowers you to identify features that drive the highest ROIs and those that need improvement or sunsetting. This article aims to simplify feature analysis. We cover: Types of product features. A step-by-step process for effective feature analysis. Best practices for optimal results.

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Referent Power: The Ultimate Form of Influence

Nir Eyal

Forget prestige and corner offices, forget gentle parenting—the real power of effective leaders and parents is their behavior. It’s no secret that our behavior influences those around us. It gives us the power to make a difference—to influence the behavior of others and shape environments. The post Referent Power: The Ultimate Form of Influence appeared first on Nir and Far.

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Embedded Analytics Insights for 2024

Organizations look to embedded analytics to provide greater self-service for users, introduce AI capabilities, offer better insight into data, and provide customizable dashboards that present data in a visually pleasing, easy-to-access format. To better understand the factors behind the decision to build or buy analytics, insightsoftware partnered with Hanover Research to survey IT, software development, and analytics professionals on why they make the embedded analytics choices they do.

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17 SaaS Customer Success Best Practices to Improve Customer Retention

Userpilot

In SaaS, it’s advised to follow customer success best practices to ensure that users achieve their desired outcomes with your product and become loyal advocates for your brand. But what strategies work? In this article, we’ll share 17 best practices that you can implement today to increase retention , revenue, and engagement. TL;DR Customer success builds long-lasting relationships, increases customer retention , lifetime value , and advocacy, and informs product development.

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Correlation and Causation: Differences & Key Insights for Product Analytics

Userpilot

Have you ever questioned whether the patterns you observe in your data truly indicate one factor causing another? This guide on ‘correlation and causation’ clarifies these concepts, essential for those seeking to make informed decisions using product analytics. We’ll also provide you with examples for a better understanding of the cause-and-effect relationship.

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Balancing Discovery and Rapid Iteration: A Real-World Example

airfocus

Eva shares her own experience trying to balance between discovery and rapid iteration, with practical insights on leveraging iterative processes to refine product features and data privacy, while avoiding pitfalls in complex products.

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How to Provide End User Support Effectively? [+ Strategies & Examples]

Userpilot

Despite having an easy-to-use product, users still need assistance to perform certain tasks or solve issues. That’s what end-user support is for. You can offer in-app support through live chats, resource centers, or interactive walkthroughs. In this article, we’ll show you how to offer support effectively and on a scale! TL;DR End-user support refers to how you assist your customers as they perform tasks on your platform or whenever they experience issues.

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ProductPlan Platform Recap: Q1 2024

ProductPlan

Let’s jump in and check out the latest and greatest updates from the past few months, brought to you by ProductPlan’s product team! At the heart of these updates is our unwavering commitment to elevating your experience with ProductPlan. We’re diligently prioritizing key areas to deliver the most impactful improvements for our users. Launch Management Enhancements With our most recent release, you can easily attach and access any deliverables associated with tasks via a URL link.

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Product Management Careers: Job Prospects, Pathways, and Must-Have Skills (2024)

The product management job market in 2024 reflects the fast-growing and ever-evolving nature of the field. For product managers looking to future-proof their careers and take advantage of new opportunities, staying informed about the professional landscape is a smart move. In this comprehensive career guide from Regis College, you’ll learn about: The current job outlook for product managers in 2024 Six professional pathways and the average salaries for these roles in the U.S.

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Customer Sentiment Dashboard: Definition & Examples

Userpilot

A customer sentiment dashboard is a great way to visualize customer feedback and see what users love (or hate) about your product. But how do you collect the right data for your analysis? This article shows you a step-by-step process and some of the best tools to use. TL;DR A sentiment analysis dashboard typically integrates information from multiple data sources, such as social media posts, customer reviews, survey responses , and customer service chats.

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20 Product-Led Growth Examples to Inspire Your Own Strategy

Userpilot

Learning from the success of product-led growth examples can be a game changer for your business. The hype about product-led growth is real! More and more established businesses – even outside the SaaS industry – have transitioned to product-led growth. This article examines the most important qualities of a product-led company, as well as examples of product-led companies that have cracked the code.

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Funnel Marketing: Definition and Strategies That Work for SaaS

Userpilot

Interested in effortlessly turning prospects into loyal customers? That’s where funnel marketing comes in. But what exactly is funnel marketing, and how can it supercharge your SaaS product growth? In this article, we break down the concept of the marketing funnel and share examples of practical strategies to give you a better idea of how it helps with user engagement.