Userpilot

MARCH 4, 2021

Are you looking for customer feedback software for your SaaS business? We’ve compiled this list of the best customer feedback tools and sorted them by the key business criteria you’ll need to consider when making your decision. What is Customer Feedback Software? Why is Having Customer Feedback Software Important?

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

Userpilot

SEPTEMBER 2, 2022

Self-service , intuitive design, and customization used to be key requirements but today most tools have these, so it’s easy to get lost in the ocean of options. In this article, we’ll look at various customer training tools available on the market. What are the benefits of using customer training software?

Analytic Tools 94

Analytic Tools Feedback Software Reporting Tools Education 94

Usersnap

FEBRUARY 17, 2022

A site feedback widget is a feature or component that you can add to your website to enable visitors as well as customers to provide feedback and reviews. Gathering feedback on website can be highly useful to businesses looking to improve their services across the board. get ratings of your products or services.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Research Software 98

Userpilot

JUNE 27, 2023

Our analysis delves into their features, use cases, advantages, and disadvantages in greater detail than what you typically find on review sites. TL;DR Userlane is an interactive product adoption platform that provides on-screen walkthroughs and tooltips to guide users through software applications. Book a demo to learn more!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

DECEMBER 3, 2022

In this blog post, we’ll explore five stages of the customer lifecycle in detail and offer tips on how to boost engagement at each one. Invite customer reviews, encourage referrals, and create loyalty programs at the loyalty stage. Potential customers analyze competing products and read reviews.

Feedback Software 89

Feedback Software Analytic Tools Data Visualization Customer Feedback 89

Userpilot

JULY 15, 2022

Unfortunately, traditional marketing and sales funnels aren’t enough. The buyer’s journey is not a linear path and that leaves companies and marketers with an enormous attribution blind spot. Not all touchpoints can be tracked by analytics. What is the dark funnel in SaaS?

Analytic Tools 86

Analytic Tools Research Software Feedback Software Data Visualization 86

Userpilot

JANUARY 12, 2023

After-hours support in the form of self-service content can help your SaaS improve customer satisfaction. How a tool like Userpilot can help you build self-service support resources, code-free. To provide after-hours support, start by building a self-service knowledge base. Let’s get started.

Embedded Analytics 81

Embedded Analytics Customer Experience Customer Satisfaction Software Review 81

Userpilot

JUNE 9, 2022

Walkme for user onboarding in mid-market SaaS – a much better alternative for you will be to go for Userpilot or Appcues instead. Userlane’s code-free digital adoption platform runs as an overlay on software applications. Therefore, anyone can use any software immediately without prior knowledge or specific skills.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Userpilot

DECEMBER 21, 2022

Wondering which product analytics metrics you should track and improve to increase your product growth ? You must select the right product analytics metrics to serve as KPIs (Key Performance Indicators) for your product development process. What is Product Analytics? What is The Importance of Product Analytics?

Analytic Tools 89

Analytic Tools Onboarding KPIs Data Visualization Embedded Analytics 89

Userpilot

MARCH 1, 2023

And is there a better in-app feedback software that would better fit your needs? There are so many options on review sites that it’s difficult to pick just one. Additionally, it should be customizable, support feedback analytics and response monitoring, as well as integrate with popular third-party tools.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

JUNE 28, 2023

With solid in-app marketing strategies, you’ll keep users engaged, help them experience your product’s value, and increase long-term retention. TL;DR In-app marketing , aka in-product marketing, is any message or marketing campaign displayed in-app and designed to make users take specific action steps.

Feedback Software 84

Feedback Software Analytic Tools User Testing Product Research 84

Userpilot

JUNE 27, 2023

Review sites don’t always help – so we decided to provide you with a more in-depth comparison of the three tools, going into details about features, use cases, and the main pros & cons. Userpilot’s code-free solution enables easy implementation, allowing businesses to engage and guide their users effectively.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MAY 30, 2023

We’ll dive into their features, use cases, pros, and cons, giving you more insights than standard review sites. However, the platform is buggy and the analytical features are limited. Whatfix dashboard Whatfix is one of the top digital adoption platforms around and a driver of innovation in this space.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

FEBRUARY 27, 2023

And is there a better in-app onboarding software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. Apty focuses on employee adoption of enterprise software so its user feedback functionality is designed to collect feedback from employees using 3rd party software.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

AUGUST 18, 2022

Users don’t want to wait for ages for customer service agents to respond. Deliver proactive support and self-service options for the best customer experience. E-commerce businesses already use these tools to improve engagement. SaaS businesses are next. Results from the State of SaaS Onboarding report.

Feedback Software 92

Feedback Software Data Visualization Embedded Analytics User Testing 92

Userpilot

MARCH 15, 2023

And is there a better in-app onboarding software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. Pendo is a robust product adoption platform with user engagement features, impressive analytics, and in-app feedback. Book a demo to learn more.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

Userpilot

MAY 4, 2023

Well, you’re in the right place because as opposed to review sites, this will be a thorough analysis of each tool’s use cases, features, pricing, pros, and cons. While it’s known for its robust analytics, Pendo lets you easily create onboarding experiences. But how much do they cost, and are there better alternatives on the market?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MARCH 14, 2023

Or is there a better user onboarding software that’ll get the job done seamlessly? Choosing the right software is a challenging decision. This article compares each tool’s features, pros and cons, reviews, and pricing so you can confidently decide which tool is best suited for your business needs.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Userpilot

APRIL 8, 2021

Here’s a sobering truth: if you run a SaaS company and don’t use customer analytics software , you probably won’t be in business very long. Gone are the days when business leaders can afford to make decisions solely on the basis of intuition. What is Customer Analytics Software? Userpilot 2.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MAY 3, 2023

Review sites aren’t always helpful because their reviews only touch the surface. However, users have reported frequent bugs. UserGuiding dashboard UserGuiding is a product adoption tool that helps companies to create interactive user guides and in-app walkthroughs to onboard, engage, and retain their users.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

APRIL 6, 2023

In-app feedback is one of the most insightful and relevant types of data you can collect as a product marketer, while also being the cheapest. So in this post, we’re giving away all our tactics for collecting in-app feedback and sharing the tools you can use to make the most out of it without coding. What is in-app feedback?

Feedback Software 70

Feedback Software Analytic Tools Research Software Data Visualization 70

Userpilot

FEBRUARY 23, 2023

And is there a better in-app onboarding software that would better fit your needs? There are so many alternatives on review sites that it’s hard to pick just one. Userlane is a code-free digital adoption platform that allows you to collect in-app customer feedback through its NPS.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

MAY 27, 2023

We know that review sites aren’t always super-helpful. Whether you’re looking mainly to improve your user onboarding or product analytics, collect user feedback , or NPS – you’ll find the answer if Walkme, Apty, or Userpilot is the best fit for you here! All of this is possible without coding.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

FEBRUARY 27, 2023

And is there a better in-app onboarding software that would better fit your needs? There are so many options on review sites that choosing one can be a bit challenging. Apty focuses on employee adoption of enterprise software so its user feedback functionality is designed to collect feedback from employees using 3rd party software.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

MAY 27, 2023

So we decided to write a more in-depth comparison of the three tools – going into more detail about the tools’ features, use cases, pros, and cons – than what you’ll find on review sites. However, it doesn’t offer complete UI patterns and there have been performance issues reported. Book a demo to learn more.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

MAY 4, 2023

Unlike review sites that offer limited information, we’ve written a comprehensive analysis of each tool’s use cases, features, pricing, pros, and cons. Although renowned for its powerful analytics , it also enables easy creation of onboarding experiences. But how much do they cost, and are there better alternatives on the market?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MAY 30, 2023

Review sites don’t always cut it, so we’ve got you covered with a detailed comparison of these three tools. However, the platform is prone to bugs, and the available analytical features are somewhat limited. Powerful analytics to try new ideas based on real-time data and find ways to optimize the customer experience.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MARCH 15, 2023

And is there a better in-app onboarding software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. Appcues is a no-code user onboarding platform that helps non-technical teams track and analyze product usage. Book a demo to learn more.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Userpilot

MAY 14, 2023

Interviews and focus group discussions are typically used for market research to ask individuals or small groups specific questions. Perform product analytics to analyze feature usage and identify patterns, use heatmaps to gather user behavior insights, and track session recordings to find friction points. What would that be?

Feedback Software 84

Feedback Software User Testing Customer Feedback Analytic Tools 84

Userpilot

MARCH 1, 2023

And is there an alternative in-app feedback software that delivers the best value for money? With so many user feedback tools available on the market today, it can be challenging to pick the right one for your needs. Is Pendo or Whatfix the best tool for customer feedback? Let’s get started!

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

FEBRUARY 27, 2023

And is there a better in-app onboarding software that would better fit your needs? There are so many options on review sites that choosing one can be a bit challenging. Apty focuses on employee adoption of enterprise software so its user feedback functionality is designed to collect feedback from employees using 3rd party software.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

MAY 18, 2023

So we decided to write a more in-depth comparison of the three tools – going into more detail about the tools’ features, use cases, pros, and cons – than what you’ll find on review sites. All of this is possible without coding. But how much do they cost, and are there better alternatives on the market?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

FEBRUARY 21, 2023

And is there a better in-app feedback software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. Pendo is a comprehensive digital adoption platform with impressive analytics, in-app feedback, and product adoption features. No watermarks are also preferable.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

AUGUST 2, 2022

Survey automation allows you to conduct in-depth market research with the speed and accuracy that manual surveying fails to offer. Userpilot and Typeform [long-form surveys only that you can embed] are the best tools for automating surveys. How often do you use automated surveys to understand customer sentiment ? onboarding].

Feedback Software 88

Feedback Software Research Software Analytic Tools Product Research 88

Userpilot

NOVEMBER 20, 2022

Offer self-service support options to meet customer expectations, while also removing friction in the support experience. Build a knowledge base of self-service support content, including help articles, video tutorials and case studies. Offer self-service support options. An example of UI feedback.

Customer Experience 85

Customer Experience User Testing Customer Feedback Embedded Analytics 85

Userpilot

AUGUST 18, 2020

The choice of user retention tools and software available to SaaS businesses is completely overwhelming. This blog will explain the types of user retention tools & software so that you can take control. Well, maybe it’s due a revival – this time as an unofficial mantra for the SaaS sector. It makes sense.

Analytic Tools 104

Analytic Tools Feedback Software User Testing Data Visualization 104

Userpilot

MAY 4, 2023

We also go over each tool’s pricing, reviews, and pros, and cons to help you make a confident decision. With UserGuiding, you can create product experiences completely code-free. However, it’s a fairly new player in the market so you can expect bugs and performance issues. Let’s get right into it.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52