Userpilot

FEBRUARY 4, 2022

If you ask any sales rep, they’ll all tell you the same thing: the SaaS sales process is absolutely grueling! Today, we’re going to walk you through the top techniques you should implement into your SaaS sales strategy. SaaS sales can be broken down into three models: self-service, transactional, and enterprise.

Feedback Software 98

Feedback Software Research Software Reporting Tools Onboarding KPIs 98

Userpilot

JUNE 19, 2023

What factors should you consider when choosing a SaaS learning management system to support your customers and employees? And which are the best tools available on the market at the moment? TL;DR A SaaS learning management system (LMS) is a cloud-based solution for delivering educational experiences.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Systems Review 98

Userpilot

DECEMBER 21, 2022

Marketing analytics tools are a product marketing manager’s best friend. In this article, we cover: What are marketing analytics tools and why they are essential for marketing teams and marketing agencies? Key features to look for when shopping around for marketing tools. Let’s get started.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Research Software 98

Userpilot

NOVEMBER 17, 2021

A bootstrapped company led by a technical founder with no business background isn’t the typical description of a successful 8+ figure Saas business. is a leading enterprise organization powering top companies worldwide, including the BBC, Novartis, and Pfizer. Yet, Saravana Kumar used this exact formula to build Kovai.co.

Customer Experience 98

Customer Experience User Friction Enterprise Document 98

Userpilot

JULY 31, 2023

Zendesk stands out as a top customer service platform for enterprise companies, providing omnichannel communication and customizable automation features. Front is a strong contender as an email marketing automation substitute, providing collaborative inboxes and multichannel communication. Why is an Intercom alternative needed?

Analytic Tools 97

Analytic Tools Feedback Software Reporting Tools Data Visualization 97

Userpilot

MARCH 8, 2022

There are some well-known names as well as new faces on the list, from all over the world – together with their LinkedIn profiles and medium blogs, so you can follow their journeys and insightful posts yourself. Susan is an experienced Product Leader with a track record of working in start-ups, SMEs, and enterprise companies.

Technical Advisors 116

Technical Advisors Product Research Analytic Tools User Testing 116

Userpilot

JUNE 30, 2023

Which is the best AI writing assistant available for marketing and customer success teams in 2023? Plenty of AI copywriting tools are in the market (and by the time I finish writing this article, there will probably be more) and each of them could be a good choice depending on your needs or budget. Let’s dive in!

Feedback Software 98

Feedback Software Analytic Tools Research Software Data Visualization 98

Userpilot

APRIL 30, 2022

This is a decision you and your product team will have to make at some point in your go-to-market strategy to drive growth. Choosing the right growth strategy is important for all SaaS companies because it plays a role in how successful your company will be. What is product-led growth in SaaS? Product-led growth in SaaS.

Feedback Software 105

Feedback Software User Testing Customer Feedback Customer Experience 105

Userpilot

MAY 8, 2023

While product growth may seem as simple as “attract customers to your Software-as-a-Service solution” there are countless SaaS challenges and customer issues that you’ll need to overcome along the way. As the number of software tools and subscriptions increase, so too do the expectations of SaaS customers.

Analytic Tools 98

Analytic Tools Research Software Data Visualization Onboarding KPIs 98

Userpilot

FEBRUARY 25, 2024

From marketing funnel analysis to review funnel analysis, this article shows you the most important funnels for SaaS. Five funnel examples to extract actionable insights: Marketing and sales funnel. This lets product managers and marketers track how users progress through each stage. Onboarding process funnel.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

FEBRUARY 26, 2023

Mixpanel has become a popular choice among SaaS companies with its advanced analytics and intuitive interface. However, with so many analytics tools available in the market, is Mixpanel the best option for your business? Its easy integrations with other marketing tools allow you to track marketing data more efficiently.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Software Review 98

Userpilot

APRIL 14, 2023

Which of the currently available digital adoption platforms is the best choice for product, marketing, and customer success teams in 2023? Best for: enterprise-level clients that require advanced analytics functionality to inform their digital adoption process. Maybe something completely else? G2 rating: 4.4 G2 rating: 4.5

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Data Visualization 98

Userpilot

JULY 18, 2023

These tools enable product managers to conduct market research , competitor analysis, and user feedback analysis. Customization – so that you can set it up for the unique requirements of your SaaS operation. user/month Enterprise – custom pricing G2 review 4.3/5 – for product/software development Aha!

Analytic Tools 98

Analytic Tools Feedback Software Research Software Reporting Tools 98

Userpilot

OCTOBER 11, 2022

Looking for ways to implement lead segmentation and create more effective marketing strategies? In SaaS, your target market will always consist of people with different needs that keep changing with time. It helps you understand the uniqueness of your customers and develop more intelligent marketing strategies for them.

Feedback Software 98

Feedback Software User Testing Data Visualization Customer Experience 98

Userpilot

OCTOBER 1, 2021

For SaaS companies who want to make sure their customers hit the ground running, it's difficult to avoid the subject of new user onboarding tools. The fact is that coding an onboarding process from scratch is near-impossible for most SaaS businesses, both in terms of cost and in terms of having enough free developers available.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 98

Userpilot

MARCH 31, 2022

What is the SaaS velocity formula? You might be wondering how “velocity” factors into SaaS when you read about it in physics. Many SaaS companies don’t give enough importance to the SaaS velocity metric, yet it’s one of the key sales metrics. What is SaaS sales velocity? Let’s find out.

Customer Experience 98

Customer Experience Onboarding KPIs User Friction B2B 98

Userpilot

OCTOBER 27, 2021

WalkMe and Whatfix both market themselves to large companies with employee onboarding and training needs. If you’re looking for an affordable, code-free SaaS customer onboarding solution, Userpilot is a terrific alternative to Whatfix and WalkMe. At its core, WalkMe is an enterprise solution for employee onboarding. Not at all.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Userpilot

MARCH 16, 2023

The package is ideal for larger enterprises that have multiple products. While UserGuiding is a great solution for small SaaS companies, it might not be the right choice for your business if you want to: Create customer segments without any coding. It also offers 5 customizable themes. Review quotes on UserGuiding. Appcues’ pricing.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Gainsight

JANUARY 6, 2023

As the business world prepares to weather this year’s economic headwinds, savvy SaaS organizations are doing more than battening down the hatches. They’re investing in product experience (PX) and product-led growth (PLG) strategies to efficiently chart a path to durable growth—and smooth sailing when market conditions improve.

Data Visualization 52

Data Visualization Analytic Tools Customer Experience Research Software 52

Userpilot

OCTOBER 24, 2022

Looking for an NPS program to collect customer feedback and improve their experience with your SaaS product? To build an NPS program for your SaaS product, you need to first segment customers and decide who to survey. Power users are one of the most valuable assets for your SaaS. Detractors are dangerous for your SaaS product.

Feedback Software 98

Feedback Software Analytic Tools Research Software Software Review 98

Userpilot

FEBRUARY 6, 2023

It’s especially helpful for marketing and sales campaigns. For example, when analyzing your historical data, you may notice that your enterprise customers have a pattern of churning after onboarding. You can assume that your onboarding experience is not tailored to their enterprise-specific needs.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Customer Feedback 98

Userpilot

JULY 4, 2023

Are you in need of credible Typeform alternatives for your SaaS website? In this article, we’ll consider the 12 best Typeform alternatives for SaaS businesses. Userpilot is a great Typeform alternative for SaaS products. Outgrow goes beyond form building to deliver a content marketing platform. Let’s begin!

Data Visualization 93

Data Visualization Analytic Tools Feedback Software Embedded Analytics 93

Usersnap

FEBRUARY 14, 2023

Whether you’re still validating your SaaS product idea or launching a new feature to an existing product line, thinking about your Go-To-Market Strategy is always relevant. In fact, iterating your strategy and improving each feature Go-To-Market plan as you grow and receive customer feedback is even more important.

Research Software 52

Research Software Feedback Software User Testing Product launches 52

Userpilot

DECEMBER 18, 2022

After the overnight success of Chat OpenAI, it’s no wonder predictions related to using AI and machine learning to increase our understanding of user behavior , greater automation of low-level tasks , and GPT-4 dominate Product Managers’ and Marketers’ projections for the upcoming year.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Product Research 98

Userpilot

SEPTEMBER 2, 2022

In this article, we cover: How SaaS companies can use instructional design software to increase product adoption. The top ten instructional design tools on the market. SaaS companies need instructional design software tools because they make it easier and cheaper to create eLearning resources. Let’s go! Gamification.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Software Review 98

Userpilot

MARCH 15, 2022

Why a go-to-market strategy plays an integral of your SaaS product success? In this blog post, you’ll learn everything about go-to-market strategies. We will cover what they are, why you need them, and how to create one for your SaaS business using real examples. What is a go-to-market (GTM) strategy?

Research Software 97

Research Software Strategy Customer Experience User Testing 97

Userpilot

APRIL 10, 2024

A SaaS resource center should include a variety of content to cater to different needs and learning styles. Customer feedback gives you direct insight into how customers use your product, how well your product fits the market, and what your customers expect from you. What to include in self-service knowledge bases?

Feedback Software 102

Feedback Software Analytic Tools Research Software Data Visualization 102

Userpilot

APRIL 10, 2021

Customer segmentation is a classic marketing concept for good reason. The larger your SaaS empire becomes, the more likely this is to be the case. Why is Customer Segmentation important for SaaS? Then assess the needs of your chosen segment by conducting market research. Source: me.me. What is Customer Segmentation?

Analytic Tools 98

Analytic Tools Customer Experience Research Software User Testing 98

Userpilot

AUGUST 6, 2023

How do you calculate marketing automation ROI? More importantly, how can marketing teams maximize it? On top of that, our article: Defines what marketing automation is. Identifies the areas of marketing that you can automate. Identifies the areas of marketing that you can automate. What is marketing automation?

Analytic Tools 98

Analytic Tools Feedback Software Research Software Data Visualization 98

Userpilot

JANUARY 24, 2022

Wondering what a good customer churn rate in SaaS is? Many SaaS product owners do it but there’s no straight answer to this question. Small SaaS companies typically aim for a 5-7% churn rate, while enterprises need to keep their churn rates below 5%. What is customer churn in SaaS? Churn is natural.

Feedback Software 98

Feedback Software Onboarding KPIs User Testing Customer Experience 98

Userpilot

JANUARY 6, 2022

Looking for user onboarding tools for your SaaS? We’ve prepared an in-depth, honest comparison and review of two top tools for feature adoption that we’ve either experienced first-hand or that have been used by friends at other SaaS companies. Why is product adoption important for SaaS? Reason #1 – Churn.

Analytic Tools 98

Analytic Tools Reporting Tools Data Visualization Software Review 98

Userpilot

DECEMBER 15, 2021

Integrations are crucial to staying competitive in the crowded SaaS ecosystem today. Beyond improving efficiency, integrations can unlock additional value in your product through account expansion and co-marketing campaigns. Many SaaS companies leverage iPaaS platforms such as Zapier to meet the demand for integrations.

Customer Experience 98

Customer Experience Data Visualization Customer Feedback Webinar 98

Userpilot

JULY 2, 2022

SaaS reverse trial is relatively a new concept, although some famous brands have been implementing it for a while. A SaaS reverse trial is about granting users access to the full functionalities of your tool for a limited time and downgrading them to a free plan if they don’t upgrade. What is a SaaS reverse trial?

Analytic Tools 111

Analytic Tools User Testing Customer Experience Data Visualization 111

Userpilot

MARCH 26, 2023

It is an essential process to get the necessary insights for conversion rate optimization and your SaaS product growth. It helps you identify where customers convert and where they drop off, optimize conversion rate , and sync marketing and product efforts. Let’s start! In the first week, 100 users signed up for a free trial.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Customer Experience 98

Userpilot

DECEMBER 15, 2022

The article explores what product managers need to consider when choosing the localization tool for their SaaS product. Phrase is an enterprise-level TMS that uses AI and machine learning to automate the translation process. This is a no-brainer if you’re entering a new market where users speak a different language.

Research Software 98

Research Software Analytic Tools Feedback Software Reporting Tools 98

Roy Madden

JANUARY 29, 2021

We are looking for a VP Marketing with a proven track record of driving growth in an early stage B2B SaaS environment. You will be responsible for developing and executing the Feedly marketing strategy. Grow and lead the product marketing team. Responsibilities. Helpful skills and experience.

White Paper 118

White Paper Marketing User Testing Customer Experience 118

Userpilot

SEPTEMBER 21, 2022

Your SaaS business also benefits from knowledge bases through reduced support costs and improved customer retention. There are numerous knowledge base tools in the market. Why do you need a knowledge base tool for your SaaS? Here we’ll examine the 10 best knowledge base software for creating a self-service system for your SaaS.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Data Visualization 98