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Meaningful Product Processes with IMPACT

ProductPlan

After reading a blog or a book or attending a conference or talk on product management, I’m always excited to try out the new processes and frameworks I’ve learned about. I try to get my team similarly enthused about this endeavor. By making the problem interesting, we start to build momentum. Interesting.

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Customer Feedback: The revenue driver for 84% of digital companies. And your secret weapon too!

Usersnap

There are two reactions to receiving customer feedback: “yippie!” or “ouch…” And while we can’t guarantee you 100% positive feedback, we do have some proven strategies and tactics to help you join those 84% of digital companies that prioritized working on customer experience and recorded an increase in revenue.

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Feature requests and how a feedback-driven SaaS company handles them

Usersnap

Struggling to figure out how to get more feature requests, evaluate and build them, and let your customers know that they’ve been released? This is the story of how Christina, a product manager, set up a feature request workflow with a simple button in her product, so she could learn directly from the customers what to build next.

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Get a Head Start for Your Design Career with Dan Winer | Design Aloud ?

UX Studio

And then third level is that you think very deeply about what the user needs. I am really grateful for this and I was very happy that you were very prompt with the response and I’m happy that we can do this recording. How are you doing? And, how about you? I don’t know.

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Instructional Design Wireframing

Balsamiq

They recently started using Balsamiq to prototype an online training to help physicians provide better care for members of the LGBTQ community. Amy and Joe used Balsamiq to pass wireframes back and forth with edits before Joe finalized them in a low fidelity prototype for testing with stakeholders. Why and how do you use Balsamiq?

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Intercom on Product: One for the roadmap

Intercom, Inc.

We discuss how we’ve approached it historically at Intercom and how this process has evolved with us to make room for a wider audience. Knowing how and when to define a roadmap, who to include and how long to plan for are key elements to finding the balanced approach that you need. Where do you want to start?

Roadmap 165
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Intercom on Product: One for the roadmap

Intercom, Inc.

We discuss how we’ve approached it historically at Intercom and how this process has evolved with us to make room for a wider audience. Knowing how and when to define a roadmap, who to include and how long to plan for are key elements to finding the balanced approach that you need. Where do you want to start?

Roadmap 165